App Store Connect Help

Support / App Store Connect / Manage app information / Set an app preview poster frame

Manage app information

Set an app preview poster frame

An app preview poster frame can be edited only when the app has one of the following statuses:

  • Prepare for Submission

  • Ready for Review

  • Invalid Binary

  • Rejected

  • Metadata Rejected

  • Developer Rejected

Learn about modifying App Previews using the App Store Connect API.

Note: The app preview poster frame can take up to 24 hours to process.

Required role: Account Holder, Admin, App Manager, or Marketing. View role permissions.

  1. From Apps, select your app. The page opens with the Distribution tab selected.

  2. In the sidebar, click the app version under the platform you wish to select.

  3. In the App Preview and Screenshots section, click View All Sizes in Media Manager.

  4. Select the appropriate device tab and scroll to the device size where you want to edit the app preview.

  5. Hold the pointer over the app preview and click Edit Poster Frame.

  6. Select the new poster frame or restore the default frame.

    Use the playback controls to navigate to the frame of the video you want to use for your poster frame.

  7. To select the currently displayed frame of the video as your poster frame, click Set Poster Frame.

  8. To save the poster frame, click Done.