Yesterday July 4th was the payment date, the status updated to "Paid" but the money did not arrive in my account. My bank said the payment did not arrive. For three years everything was fine and the money came in the same day. No one has not encountered this? I have a Ukrainian bank.

👋 Hey, folks. Does Apple convert app screenshots uploaded to App Store Connect before displaying them on the App Store? In other words, is it better to upload PNG files for better quality or JPG files for lower file size and faster loading?

Hello, We encountered the following error while attempting to upload our visionOS app. Please note that this is not an iOS app; we have specifically built the framework for the arm64 visionOS platform. Incorrect Platform. You included arm64 executable “XX.app/Frameworks/XX” in your iOS bundle. Only iOS executables can be included.

I'm having problems creating an In-App Purchase. It throws the following Error message: "An error has occurred. Try again later." And inspecting it with the browser dev tools reveals this: { "errors" : [ { "id" : "...", "status" : "409", "code" : "ENTITY_ERROR.IAP_CREATION_NOT_ALLOWED", "title" : "You cannot create new in-app purchase.", "source" : { "pointer" : "/data/id" } } ] } There was a pending agreement, and we have accepted it yesterday, but I am still getting the same error.

The in-app purchase is not working. I am trying to create auto-renewable subscriptions, but all I see is "The subscription is unavailable in the current storefront." I have checked and signed all agreements available to me in App Store Connect. They are all in "Active" status. I created subscriptions in App Store Connect (they are all in "Waiting for Review" status). All countries or regions are selected in the subscription. Subscription Prices, Tax Category, and App Store Localization are set. When building in Xcode, I set the StoreKit Configuration to None in the scheme. The app was installed via TestFlight. I submitted the app for review, but the reviewer also couldn't use the purchases. I've already watched all the videos on StoreKit v2. I don't know what else I can do.

I need help updating the description, keywords, what's new, and promotional text for my app on the App Store using the App Store Connect API through Postman. I already have my access token. I need to update the data for each language, I changed to PATCH, but what is the url to patch? And what json should I send?

Hi there, I'm implementing in app purchase in Electron following docs here: https://www.electronjs.org/zh/docs/latest/tutorial/in-app-purchases But : getProducts returns [] calls to purchaseProduct, nothing happend(no dialog, no login) calls to restoreCompletedTransactions , a login dialog appears, and I can login my sandbox tester account. The account even appears int the Apple Store. More info list as follow. Packaging using electron builder, configuration is : "masDev": { "type":"development", "identity": "York Chan", "hardenedRuntime": false, "gatekeeperAssess": false, "entitlements": "./build/entitlements.mas.plist", "entitlementsInherit": "./build/entitlements.mas.inherit.plist", "provisioningProfile": './build/provisionloginsight.provisionprofile', //development的描述文件，确保系统描述文件里已经安装好 }, "mas": { "type": "distribution", "identity": "York Chan", "hardenedRuntime": false, "entitlements": "./build/entitlements.mas.plist", "entitlementsInherit": "./build/entitlements.mas.inherit.plist", "entitlementsLoginHelper": "./build/entitlements.mas.loginhelper.plist", //如果需要testflight则该项必须 "provisioningProfile": './build/provisionloginsightappstore.provisionprofile', //distribution描述文件 }, "mac": { "artifactName": "${productName}_${version}.${ext}", "identity":null, "type": "development", //mas - distribution; mas-dev - development, "icon": "./icons/icon512.icns", "target": [ { "target": "mas-dev",//mas "arch": [ "universal" ], } ], "extendInfo":{ } }, I wrap StoreKit API into 'Platform' class, and call from render process to main process using ipcRender.invoke If I create a Xcode project, and set bundler identifier to the same one, configure the storekit in schema, I can successfully 'purchase', and seeing [Enviroment: Xcode]. Someone can help me please ?

It shows an error "An error has occurred. Try again later." when try to create New app in apple connect.

It fails with an error, "An error has occurred. Try again later."

I am admin user of developer apple account. when I tried to do login into account and check the apps. The apps page appears to be blank. No apps are showing. Any idea how to fix this?

We have an online issue that needs submit new version tonight, so I kept refreshing the page from 13:00 to 20:00.

Dear reviewers, Hello One of our products (id: 6477375218) released on Apple Vision Pro is currently experiencing an issue in the product backend, which has been ongoing in South Korea for over 24 hours. We suspect that there may be an issue in the backend and hope for assistance in resolving it. We need it to be in a supply state. Thank you sincerely

Can't add new version of app - An error occurred. I can't get off work. please!

My app, which only shows ads one day after it is first launched, keeps being rejected due to Guideline 2.1 - Information Needed (App Tracking Transparency framework related). Here is the rejection message from Apple: Guideline 2.1 - Information Needed We're looking forward to completing our review, but we need more information to continue. Your app uses the AppTrackingTransparency framework, but we are unable to locate the App Tracking Transparency permission request when reviewed on iOS 17.5.1. Next Steps Please explain where we can find the App Tracking Transparency permission request in your app. The request should appear before any data is collected that could be used to track the user. If you've implemented App Tracking Transparency but the permission request is not appearing on devices running the latest operating system, please review the available documentation and confirm App Tracking Transparency has been correctly implemented. If your app does not track users, update your app privacy information in App Store Connect to not declare tracking. You must have the Account Holder or Admin role to update app privacy information. We have provided a detailed step-by-step guide to trigger the App Tracking Transparency. We also attached videos demonstrating how to adjust the date to one day ahead in order to show the ads. Here is our reply: Dear Reviewer, *** will start displaying ads one day after the app is first launched. To see the App Tracking Transparency permission request and subsequent ads, please follow these steps: 1. Launch *** for the first time. 2. Close and completely exit the *** app. 3. Adjust the date on your device to one day ahead. 4. Re-launch ***. You will see the App Tracking Transparency permission request. For a visual guide, please refer to the attached videos: https://youtube.com/shorts/07qsYuFkPBY - Demonstrates when the user allows tracking. https://youtube.com/shorts/voQfgjAN7h0 - Demonstrates when the user does not allow tracking. If you need further explanation, please contact me at +xxxx-xxxxxxx. Thank you. P.S. I frequently receive similar inquiries with each submission of my app. Could you please add a note to my app to prevent this recurring issue in future reviews? Thank you for your attention. However, Apple continues to reject our update, despite our clear instructions for showing App Tracking Transparency. Do you have any suggestions on what we can do next? Thank you.

I have yearly auto renew subscription. in ASC I generate a promo code. giving user free subscription. At the end of the year are they [A ] renewed automatically for free so promo code continues? [B ] renewed automatically at the actual subscription price [ C] not renewed so effectively get to choose to start a subscription at the current price [D ] none of the above

macOS Version 13.4.1 (Build 22F82) Xcode 15.0 (22181.22) (Build 15A5161b) iPhone SE running iOS 17.0 beta I have a test device (iPhone SE) with iOS 17 beta installed. I am using a cable to connect it to my MacBook. Within Xcode beta, I am using the "Devices and Simulators" dialog. Attempting to "connect" the device fails repeatedly with the following message: The developer disk image could not be mounted on this device. Domain: com.apple.dt.CoreDeviceError Code: 12040 Failure Reason: Error mounting image: 0xe8000106 (kAMDMobileImageMounterCredentialsFailed: AppleConnect authentication failed or was cancelled.) User Info: { DDIPath = "/Users/***/Library/Developer/DeveloperDiskImages/iOS_DDI.dmg"; DVTErrorCreationDateKey = "2023-06-23 17:08:18 +0000"; "com.apple.dt.DVTCoreDevice.operationName" = enablePersonalizedDDI; } -- Error mounting image: 0xe8000106 (kAMDMobileImageMounterCredentialsFailed: AppleConnect authentication failed or was cancelled.) Domain: com.apple.mobiledevice Code: -402652922 User Info: { FunctionName = AMDeviceRemoteMountPersonalizedBundle; LineNumber = 2108; } -- AMAuthInstallRequestSendSync failed: 22 (kAMAuthInstallErrorAppleConnectAuthFailed) Domain: com.apple.mobiledevice Code: -402652922 User Info: { FunctionName = "-[PersonalizedImage mountImage:]"; LineNumber = 2005; } -- I also see the following error from the phone's console: Sending response: { DetailedError = "Error Domain=com.apple.MobileStorage.ErrorDomain Code=-2 \"Failed to copy personalization manifest.\" UserInfo={NSLocalizedDescription=Failed to copy personalization manifest., NSUnderlyingError=0x7a6a07b80 {Error Domain=com.apple.MobileStorage.ErrorDomain Code=-2 \"Failed to retrieve personalization manifest: Error Domain=com.apple.MobileStorage.ErrorDomain Code=-2 \"Failed to find a cached manifest (im4m) for variant DeveloperDiskImage (personalization required).\" UserInfo={NSLocalizedDescription=Failed to find a cached manifest (im4m) for variant DeveloperDiskImage (personalization required)., NSUnderlyingError=0x90ab04240 {Error Domain=com.apple.MobileStorage.ErrorDomain Code=-2 \"/private/var/run/mobile_image_mounter/DeveloperDiskImage/B5A2B06AE07F3A280BC168DCAFE0D3BADD8CFCAA017BE5C735299D5398807133F23C61593439B0B93C4B772168E8F711.im4m does not exist.\" UserInfo={NSLocalizedDescription=/private/var/run/mobile_image_mounter/DeveloperDiskImage/B5A2B06AE07F3A280BC168DCAFE0D3 I have tried the usual things: Restarting Xcode. Restarting the iPhone. Logging in/out from iCloud on the iPhone. Logging in/out of Apple Developer within Xcode. Restarting my MacBook. Burning sage and making an incantation.

I am trying to use the AppStoreConnect API to set the price of an app. In the documentation (here) it suggests that it is possible to set the price using the API. "To set a price for your app using App Store Connect API, create a relationship between the apps resource and appPrices" However it links to the instructions on how to set a price using the AppStoreConnect web site. Looking at the website it appears that the pricing is being set by sending a PATCH to the app record itself but on the API this results in a 405 (METHOD_NOT_ALLOWED) Is it possible to set a price using the API, and if so what endpoint should I be sending to?

Hello there, i already looked for a similar post but nothing suits me or the posts were way too old and deprecated. I want to give a 1 week free trial to my customer before they sign the monthly auto-renewable subscription. My questions are: May I set a free trial through code and then show the Apple Subscription page after the trial finished? Or shall I do everything in-Apple (so Apple manages the free trial and consequently shows the subscripion page)? Where is the option to make a subscription free for the first week? I saw some posts but now i can't find the 0,0€ option, as now everything start from 0,25€ Thank you for your time, any help will be very much appreciated

Hello, has anyone faced a similar issue and was able to find a solution? We want to submit an app to App Store, but we are unable to do so, due to bugs in App Store Connect. Unfortunately, this is not the first time we have encountered similar issues. To submit our app, we need to specify that our company is a Trader to comply with the Digital Services Act Compliance. But this process has two bugs. When we try to submit, our contact information, the "Postal Code" input field displays an error "This field is required.". But this field is disabled, so there's no way to input anything. However, we work this around by inspecting the website code and removing the "disabled" flag from the input, so we are able to enter the Postal Code and continue to the next step. We verify the email address and the phone number. Then we upload the proof of our company address. Then we see a confirmation step, but when we click "Confirm", it says: Something went wrong. Please try again. We tried multiple internet browsers (Safari, Chrome), the latest versions. Both on desktop and phone. We get the same error. In the browser's console, we see this error from Apple's backend: Has anyone faced a similar issue and was able to find a solution? We already contacted Apple Developer support and also submitted the bugs to their Feedback Assistant, but they don't seem to care about it at all, as there's still no response from them. It's blocking our app launch. Thanks in advance.

I created a new Custom Product Page with a Deep Link, according to the WWDC '24 session "What's new in App Store Connect", and everything has been approved, but the Deep Link does not appear to be working. Is this feature fully operational yet? When the app is installed via this product page, the user should be directed to a specific page in the app, however this does not happen. It does work properly when installing directly via the Deep Link This is the link to the product page: https://apps.apple.com/app/bills-to-budget/id1636872963?ppid=ff079a93-be32-43fe-a88e-ad97a68ff725