Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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My Developer Account Has Expired, No Option to Renew
Hello, My developer account has expired, and I can't renew it. Despite checking on both my iPhone and Mac App Store, my subscription doesn't show up in the subscription list. The renew button is missing in the Developer app on both iPhone and Mac, and it’s also absent on the website: https://developer.apple.com/account. I’ve tried logging in and out multiple times on both devices. I’ve even contacted Apple Support, but haven’t received any response. My apps are at risk of being removed from the store. I’m in the middle of an important project and can't even publish a TestFlight version. It's incredibly frustrating. It's disappointing that such a large company like Apple could have such a glaring issue. Can anyone please suggest a way to fix this?
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Apple support unresponsive
I've been contacting Apple Developer support for over 3 weeks now regarding new agreement that is not visible anywhere in account and no option to accept it either. Submitted ticket twice but no response at all. All they have to say is "Thank you for contacting us. We’ve received your support request and will get back to you as soon as possible. Your case ID is 102320028158. If you have any additional information you’d like to provide or would like a status update on your case, please reply back to this email."
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BUG: Submitting trader information on App Store Connect does not work
Hello, has anyone faced a similar issue and was able to find a solution? We want to submit an app to App Store, but we are unable to do so, due to bugs in App Store Connect. Unfortunately, this is not the first time we have encountered similar issues. To submit our app, we need to specify that our company is a Trader to comply with the Digital Services Act Compliance. But this process has two bugs. When we try to submit, our contact information, the "Postal Code" input field displays an error "This field is required.". But this field is disabled, so there's no way to input anything. However, we work this around by inspecting the website code and removing the "disabled" flag from the input, so we are able to enter the Postal Code and continue to the next step. We verify the email address and the phone number. Then we upload the proof of our company address. Then we see a confirmation step, but when we click "Confirm", it says: Something went wrong. Please try again. We tried multiple internet browsers (Safari, Chrome), the latest versions. Both on desktop and phone. We get the same error. In the browser's console, we see this error from Apple's backend: Has anyone faced a similar issue and was able to find a solution? We already contacted Apple Developer support and also submitted the bugs to their Feedback Assistant, but they don't seem to care about it at all, as there's still no response from them. It's blocking our app launch. Thanks in advance.
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"Your Request Couldn't Be Processed" While Enrolling Into Developer Program
I am trying to enroll in the developer program by following below steps. Open apple developer app Clicks on my account name Clicks on 'Enroll Now' button Filled all details Opens up "Program License Agreement" & Clicks "Agree" Clicks "Agree" on the "Confirm Agreement" This process is showing "Your request could not be processed."
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Developer Account registration
I own a Stock broking company in India, we have been in business for the past 3-4 years now and been providing our clients with IBT (Internet based Trading) & Android mobile application. I have been trying to register for an Apple Developer account for my company's trading application for over an year now and been getting the same response every time which is "After thorough review, we are not able to proceed with "Company's Name" enrollment into the Apple Developer Program. You can still participate in our program as an individual to develop and distribute apps to the App Store." When asked for reason of rejection there is no revert. Can anyone please help me with this, it will be highly appreciated.
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Enrollment to Developer Program - No Contact Concerns
Seems a common issue that after paying for the developer program, Apple makes no contact for an unnecessarily long period of time. It's been a day and I'm already concerned with the lack of support despite my emails. I've got deadlines I need to adhere to. If anyone, or any support account could reassure that this will be completed in a timely manner, I would greatly appreciate it. Noticed this was an issue last year, given the minimal attention it seems to have received, this cannot be the standard. Thanks in advance
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Unable to enroll in Apple Developer program - stuck on Order Acknowledged email
Hey everyone, For the past two weeks I've been unsuccessfully trying to sign up for Apple Developer program. I have entered the basic information, and have been asked to pay the $99 membership fee. After filling my payment information, which is correct and identical to the basic information I added, I've received an "Order Acknowledged" email, saying that Apple will process my order within two business days. For almost two weeks, nothing is happening. Apple did not attempt to charge my card, as confirmed by my bank. I have tried different cards from different banks, all in my name with correct information, to no avail. After doing a bit of Googling, I've seen that some people have enrolled through Apple Developer iOS app. Unfortunately, the app tells me that enrollment for my Apple ID is not available through the app. I have created the support ticket, but Support is not responding to me for over a week. Any help or advice would be greatly appreciated. I am willing to provide any additional information or proof to help resolve this issue.
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Membership expired, no where to renew it?
I see the following notification in my apple developer account dashboard: Your Apple Developer Program membership wasn’t renewed successfully. You can still renew your membership within the next 27 days and your apps will remain available on the App Store during this time. Open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts when I open the developer app, sign in, there is nowhere to renew it. I have an app on the appstore with quite a few users wich is depending on my app and I worry they will not get access to it if am not able to renew my membership I appreciate any help I can get
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Unable to complete Apple Developer Program renewal
Hi Apple Developer Program Support, I’m experiencing a problem with one of our Apple Developer account renewals, which has caused us to lose access to my Apple Developer Program account. The payment for the account renewal was made last Tuesday (Jun 11, 2024), and I received a confirmation email stating that the membership was renewed completely the same day. However, yesterday (Jun 19, 2024) I received an email saying that Apple cannot complete the account renewal. Since then, I lost access to my Apple Developer account. I have submitted a support case to developers.apple.com, but I haven’t received any reply yet. Does anyone experience the same problem? What is the best way to contact Apple regarding this? (I can still access App Store Connect and see my apps on the App Store, but I’m afraid the apps will be removed soon.) Thank you,
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registering but D-U-N-S error - alternatives not verified through companies house
I have been round in circles trying to get the D-U-N-S number which was issued by Dun and Bradstreet to be recognised as an entity for the apple developer program registration. The company I have is a constituted association - not registered on companies house because its not incorporated. Dun and Bradford have issued the DUNS number its picked up in the checker tool on Apple and the details are correct. It just says it doesn't recognise the Legal entity. Dun and Bradford are aware and sent me back to Apple which starts the cycle again. This time they said to reach out and ask for alternative manual methods that might be available. I'm based in the UK. Any help would be much appreciated!
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Account holder apple id disabled. How to renew the membership?
Hello, We can't renew the annual membership because The Apple ID of our account holder has been disabled (he can't log in anymore). We have contacted the support to reactivate the apple id but they refused. So we can't even transfer the ownership to another admin account. Is there another way to renew the membership and agree to the program license agreement to continue publishing and maintaining our apps? Thank you in advance.
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Invalid Submission (on enroll Apple Developer Program)
I'm trying to join the program, but I can't get verified. I get this error: Invalid Submission Your identity couldn't be verified because the ID you submitted isn't accepted for your region or doesn't match the document type you selected. Please try again. Now I live in Spain, but my RESIDENCE PERMIT (TIE) document is not accepted. Can you tell me which documents are valid for Spain?
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Developer application processing delayed, support not responding
Hello! I submitted my application for developer status over 5 days ago, although the website states that processing takes up to 48 hours. Unfortunately, support has not responded for 3 days now. Has anyone encountered a similar situation? Are there any ways to speed up the process or contact support more efficiently? Any help and advice would be greatly appreciated! Thanks!!!
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