How to get developer account to use 500 devices for my internal app testing
Enterprise
RSS for tagThe Apple Developer Enterprise Program allows large organizations to develop and deploy proprietary, internal-use apps to their employees.
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We have a development where we are MDM managing iOS devices and attempting to enforce mutual TLS for all interactions with the MDM. We are DEP provisionng an enrolment profile that utilises an ACME hardware attested Device Identity Certificate. All interactions with the MDM endpoints are correctly utilising the ACME certificate for the client mutual TLS handshake. The certificate has Client Authentication Extended Key Usage.
Behind the same API gateway and on the same SNI we are also serving paths to Enterprise application manifests and IPAs. We can see from the phone log and from packet traces the iOS device doesn't offer the Device Identity Certificate for client authentication when retrieving these URLs. We have also tried adding non ACME client certificates from the root trusted by the server to the initial profile with exactly the same outcome.
If we temporarily disable the mutualTLS we can see that the request for the manifest has a userAgent of
"com.apple.appstored/1.0 iOS/18.2 model/iPhone17,3 hwp/t8140 build/22C5125e (6; dt:329) AMS/1"
which is not the same as the mdm interactions. Is it actually possible to achieve mutualTLS to authenticate these downloads or is a different solution required ?
Any advice greatly appreciated.
Hello
We extend the program every year, but after we sent a request for extension we do not receive a response. Our program is ending 23 november and we really need to extend it. We created 2 requests, but we did not receive a response to them either. How can we speed up the decision?
Hello!
I've been facing an issue with notarizing a macOS app with an Enterprise API Key.
Due to some misunderstanding setting up the project some years ago, the notarization step was using a developer's accounts API Key. I am looking to fix it to have everything centralized in the Enterprise account we work with, but I get "Debug [JWT] Generating new JWT for key ID" with the new key. This is using the xcrun notarytool directly to get more input.
Using Fastlane it fails as:
Error polling for notarization info:
[11:29:25]: unexpected token at ''
The project is deployed via MDM, so we need it to prevent the security warning.
I used this documentation to create the key:
https://developer.apple.com/documentation/enterpriseprogramapi/creating-api-keys-for-enterprise-program-api
I have tried a Developer and an Admin access key, and the Account Holder has also created an Admin key but the errors keep the same.
I just updated my Fastlane script to use the new key with the updated values. The old developer account key still works.
I am not sure if I am missing any steps in the documentation or if this is not achievable.
Important to add that all the profiles and certificates were already set up properly in the Enterprise account, the only error was using an App Store Connect Key instead of an Enterprise Key.
Thanks in advance for the help.
Forum friends hello, our company has an enterprise developer account, the annual fee is 299 US dollars, this account is about to expire, we choose to renew, but in accordance with the requirements of Apple to answer the questions raised, after half a month of waiting, Apple finally rejected our renewal application, the renewal has been successful in previous years, may I ask you have encountered the same problem? Is there any solution? The failure of this account renewal has a great impact on the operation of the company. Thank you for telling us the solution.
I'm trying to create an "Extensible Enterprise SSO" extension as described in the Introducing Extensible Enterprise SSO tech talk.
My SSO extension works fine, but I want to be able to access the camera (via AVFoundation) from within the SSO extension.
According to this thread (which I can't seem to be able to reply to) - it should be possible to access the camera from within an SSO extension, however this doesn't work for me.
When I try to access the camera, I get the permission dialog, but after accepting, the camera preview is empty and no camera frames are produced.
I don't get any errors/warnings in the logs, but it immediately fires AVCaptureSession.wasInterruptedNotification notification with AVCaptureSessionInterruptionReasonKey = 1 which corresponds to videoDeviceNotAvailableInBackground.
However, the SSO extension view controller is clearly not in the background, so is this a bug - or are there special rules for requesting camera permission in an SSO extension? The same camera access works fine in the host app, just not inside the extension.
Interestingly, accessing the camera in a WKWebView using various webcam test pages, doesn't work either.
All of these tests have been on iPadOS 18.
Hi
Hypothetically, my company has 300 mobile engineers and we're building an iPhone app.
Optimally I'd like each mobile engineer to have a physical device which they can do their day to day development, testing etc on.
What options do I have to enable this given that there is a 100 device limit for iPhones on the Apple Developer Program used by my company. (https://developer.apple.com/help/account/register-devices/devices-overview/)
Thanks
On a supervised device running iOS 18 without any AirDrop restrictions applied, when a profile with allowListedAppBundleIDs restriction key is installed, the AirDrop sound plays. But still the accept prompt does not appear, making it impossible to accept files.
The prompt works as expected on iOS 18 devices to which the allowListedAppBundleIDs restriction is not installed.
This issue occurs only on supervised iOS 18 devices to which the allowListedAppBundleIDs restriction is being applied.
Device must be in iOS 18 version > Install the (allowListedAppBundleIDs restriction) profile with the device > Try to AirDrop files to the managed device.
The expected result is that the accept prompt must pop up but it does not appear.
This issue is occurring irrespective of any Whitelisted bundle ID being added to the allowListedAppBundleIDs restriction profile.
Have attached a few Whitelisted bundle ID here com.talentlms.talentlms.ios.beta, com.maxaccel.safetrack, com.manageengine.mdm.iosagent, com.apple.weather, com.apple.mobilenotes, gov.dot.phmsa.erg2, com.apple.calculator, com.manageengine.mdm.iosagent, com.apple.webapp, com.apple.CoreCDPUI.localSecretPrompt etc.
Have raised a Feedback request (FB15709399) with sysdiagnose logs and a short video on the issue.
Sometime since July 2024 the list of devices in our Enterprise Account is showing the same device and UDID 6 times.
Looking at the DATE REGISTERED field it is apparent that each instance of the device represents the 'old' device that should have been 'deleted' when the annual device reset was actioned. The date registered field shows dates with 2019, 2020, 2021, and so till 2024 (most recent).
I have 'disabled' two of the entries to see what happens, and those instances were disabled as expected without impacting the other instances. However, when attempting a re-enable of them, an error throws saying that they cant be enabled because that UDID already exists - obviously the other instances.
For now, I have left 4 active duplicates in place, and the 2 disabled ones as they are, and plan to deal with this again - if it re-occurs in 2025.
It does not seem to have impacted provisioing profiles - so will leave well enough alone. I am sure if I disable all of them, I will not be able to re-enabled any of them.
Is this a know issue? Is this the best strategy? - ie, wait till device reset next year and hope issue is resolved.
This post had similar issue, in 2023, but no response
Forum Post 733264
By applying for the enterprise API, we can obtain the data of video frames collected by VisionPro glasses, and then we process the collected video frames to achieve the function of eliminating a certain object. But it was not found how to insert the processed video frames into the data source collected by the system camera.
So I would like to ask if there is any API that can insert processed video frames into the original data and present them to the user?
This effect is similar to the right side twist of VisionPro glasses, which allows the physical world and digital space to blend perfectly after rotation. So, I would like to ask if there is a related API that can solve this problem?
STEPS TO REPRODUCE
Obtain video frames,
Process the obtained video frames
Insert the processed video frames into the VisonOS system camera.
System: VisionOS 2.0
API used: Enterprise APIs Main camera access permissions
How to find main (left) camera transform from world anchor? (Enterprise API)
From CameraFrameProvider() I can get a frame sample which has an "extrinsics" parameter. How is it defined? Relative to what point/anchor?
Hi, I hope you're doing well.
I am adding across this post because I keep getting an error while I go to purchase the apple developer program support. I recently got approval to register on behalf of my organization, but I am not being able to move forward with the payment.
Since I am registering from India, it only lets me add UPI or net banking on the App Store as payment methods. I am also unable to change my payment methods in settings, it just says card on file. Need help in purchasing this subscription.
Prompts I get
Your purchase could not be completed. For assistance, contact iTunes support. It then says purchase failed an unknown error has occurred.
I am a developer working on tvOS apps for Enterprise.
I would like to report an issue occurring in tvOS 18.1.
Workflow :
Exporting tvOS build from Xcode (Enterprise).
We have developed another Mac App to white label the tvOS App.
We are changing its Assets and bundle identifier of the app while white labeling process.
Resigning app again.
Distributing through JAMF.
Problem:
We have been facing a problem for a while.
The top shelf is not working in our white -labeled app and app icon is not appearing.
BTW App is opening and doing well.
I'm just getting following lines in console (Apple TV Device Console).
MDMProvisoningProfileTrust could not find record of managed app 'com.company.connecttv.events' with error: Error Domain=NSOSStatusErrorDomain Code=-10814 "(null)" UserInfo={_LSLine=1734, _LSFunction=runEvaluator}
Unable to create LSApplicationRecord for application: com.company.connecttv.events. error=Error Domain=NSOSStatusErrorDomain Code=-10814 UserInfo={_LSLine=1734, _LSFunction=<private>}
Top shelf content doesn't conform to TVTopShelfContentPrivate. It will not be ignored
[xpcservice<com.company.connecttv.events.Top-Shelf([app<com.apple.HeadBoard(E4023AC5-8955-4943-8AAF-9C8246A9F003)>:156])>{vt hash: 0}:328] Memorystatus failed with unexpected error: Invalid argument (22)
<0x302e2eee0-com.company.connecttv.events>: Error returned on remoteObjectProxy for loadTopShelfContentAndDelegateFlags message. error=Error Domain=NSCocoaErrorDomain Code=4097 UserInfo={NSDebugDescription=<private>}
Process state is unknown AppStateTracker, pid 328, uuid 809A68F1-76D2-396E-9CE0-5C16058FE354 display identifier com.company.connecttv.events.Top-Shelf foreground 0
Systen Information:
Machine : MacBook Pro / M1 Pro / 16 GB / 16-inch / 2021
Mac OS : Version 15.0 (15.0)
Xcode : Version 16.1 (16B40)
Apple TV Information:
tvOS : 18.1 (22J580)
Model : Apple TV 4K (3rd generation)
Capacity : 128 GB
Hello everyone, our company has an annual fee of $299 for an enterprise developer account, which is about to expire next month, but I submitted the renewal application, but after a month, I received an email that refused to renew the subscription. Is there any remedy for this? This account is very important to our company. Thank you
We are doing application assignment to personal iOS devices that are enrolled in MDM via User Enrollment. However, we're experiencing some odd behavior when assigning licenses.
We are getting back errors from the devices when doing assignments:
code: 12064, domain: MDMErrorDomain, description: Could not retrieve licence for the app with iTunes Store ID 422689480.
code: 2605, domain: DeviceManagement.error, description: No licence was found for app "com.google.Gmail".
However, we are not seeing license exhaustion on the Apple Business Manager side for our location.
We are not clear what would cause the 12064 or 2605 errors.
We have tried re-sending the command to install the app, and we have tried un-enrolling devices and re-enrolling, as well as updating the VPP Token for the location.
We have gathered sysdiagnoses from affected devices, but it's not clear what causes this. What other causes are there for 12064 and 2605 errors? How can we work around these?
I am trying to set up a workflow where Apple Vision Pro users in my organization can install a signed enterprise .ipa file from an internal web page.
The relevant link looks something like this:
&lt;a role="button" href="itms-services://?action=download-manifest&amp;url=https://my.example.com/path/manifest.plist"&gt;Click here to download&lt;/a&gt;
After verifying that all the mime types were correct on the server and the certificate was valid, I finally attached my AVP headset to my Mac's console app and saw that the errors look like this:
[com.example.myapp] Skipping due to incompatible platform: com.apple.platform.xros
Could not load download manifest with underlying error: Error Domain=ASDErrorDomain Code=752 "Not compatible with this platform: com.apple.platform.xros" UserInfo={NSDebugDescription=Not compatible with this platform: com.apple.platform.xros}
This manifest.plist was made by the "Distribute App" workflow in Xcode 16.0.
Multipart question:
Is installing VisionOS apps via manifest+ipa over a web connection a supported way of installing apps?
If the issue is with com.apple.platform.xros, what should be the platform-identifier for VisonOS apps?
Urgent Assistance Needed: Issue Logging into Apple Developer Enterprise Account via Visual Studio 2022 - "Authentication service is unavailable."
Dear Apple Support Team,
I am encountering an issue while attempting to log into my Apple Developer Enterprise account through Visual Studio 2022. The process consistently fails with the error message: "Authentication service is unavailable."
Here are the steps I followed:
Open Visual Studio 2022.
Navigate to Tools -> Options -> Apple Developer Account -> Add Account -> Select Enterprise Account.
Attempt to log in using my Apple Developer ID and password.
Despite multiple attempts, I continue to face the error: "Authentication service is unavailable."
This issue occurs on both Windows and Mac environments, with the same results. However, I am able to log into my Apple Developer account via the browser, and the Apple service status portal shows no outages.
As this issue is impacting our ability to deliver to our customers, I kindly request your prompt assistance in resolving this matter.
Thank you in advance for your help. I look forward to your quick response.
Best regards,
KanTime Dev Team
Windows Machine
Mac Machine
We have both App Store and enterprise developer accounts under the same entity name, and we recently received communication from Apple about iOS 18 security changes. The email mentions that sharing the same team name across multiple Apple developer accounts may affect the ability to load apps.
Could you please clarify whether having the same entity name for both our App Store and enterprise accounts will cause issues with app distribution? If so, what steps should we take to resolve this issue?
I found a post that submitted the same issue, but the solution was not made public. I didn't get a reply to my comment at the bottom of the post, so I'm pasting the content of the post here.
I am a developer working on iOS apps.
I would like to report an issue occurring in iOS 18 beta and iOS 18.1 beta.
Our company has two Enterprise accounts, and we are developing two apps:
A app / TeamId: ABCDEFG
B app / TeamId: HIJKLMN
When we distribute these apps, which have different TeamIds, and install them on a device running iOS 18 beta, both apps install successfully, but only one app will run.
(Other app crashed immediately after being launched.)
This issue does not occur on versions prior to iOS 18. I would like to know if this is a problem that will be resolved in future updates, or if it is a policy change.
I would like to share my experience of recently renewing my Apple Enterprise Developer account for my company. In the past few years, we have always managed to renew successfully without any glitches. This year, however, things are different.
Initially, we had trouble renewing our account, and at first Apple rejected my application for renewal this time. It was a nerve-wracking time because this client was critical to our company's project. But through years of experience as an experienced Apple development engineer, and after exploring various alternatives, I finally managed to renew it. Successful payment $299.
A friendly reminder to all of you: Please renew your Apple Enterprise developer accounts in advance. Don't wait until the last minute. You never know what unexpected problems may come up.
I am more than happy to share my knowledge and experience with you to help you through the difficult times.
Let's all focus on our developer tasks and make sure the world of Apple development is smooth sailing.