"Authentication service is unavailable."

Question

Created 1w

Replies 13

Boosts 13

Participants 13

Urgent Assistance Needed: Issue Logging into Apple Developer Enterprise Account via Visual Studio 2022 - "Authentication service is unavailable."

Dear Apple Support Team,

I am encountering an issue while attempting to log into my Apple Developer Enterprise account through Visual Studio 2022. The process consistently fails with the error message: "Authentication service is unavailable."

Here are the steps I followed:

Open Visual Studio 2022.
Navigate to Tools -> Options -> Apple Developer Account -> Add Account -> Select Enterprise Account.
Attempt to log in using my Apple Developer ID and password.

Despite multiple attempts, I continue to face the error: "Authentication service is unavailable."

This issue occurs on both Windows and Mac environments, with the same results. However, I am able to log into my Apple Developer account via the browser, and the Apple service status portal shows no outages.

As this issue is impacting our ability to deliver to our customers, I kindly request your prompt assistance in resolving this matter.

Thank you in advance for your help. I look forward to your quick response.

Best regards,

KanTime Dev Team

Windows Machine

Apple Developer account issue.png

Mac Machine

image (1).png

Boost

Answer 1

VH5150 OP

1w

I am having exactly the same issue, too

Did you resolve it yet?

5

Answer 2

jakekruse OP

1w

+1 on this issue. It is affecting me and my team as well.

2

Answer 3

mtanberg OP

1w

Same issue here

2

Answer 4

jakekruse OP

1w

Looks like there are some other threads reporting the same issue

https://developer.apple.com/forums/thread/766917

https://developercommunity.visualstudio.com/t/Cannot-add-Apple-Account-VS-2002-Enter/10773193

1

Answer 5

valera_ OP

1w

Global issue

0

Answer 6

RandallKreisel OP

1w

Same issue. I thought it was because I am a newbie to Apple development. I thought, since I could log on to my apple dev account that it must be a problem with certificates, but, this post indicates it is an underlying problem.

2

Answer 7

swagdkau OP

1w

The problem has been on and off for me too the last three weeks. VS 2022 newest update.

1

Answer 8

FGJ1970 OP

1w

Very problematic

0

Answer 9

martinfromden helder OP

6d

Same problem here.

0

Answer 10

cavamed OP

5d

Is there any fix for that?

0

Answer 11

ChrisCharabarukONA OP

5d

This is a problem for us as well.

0

Answer 12

bs_rob OP

2d

Same here, we can't deliver to our customers

1

Answer 13

FeerLaas OP

1d

Same... How fix this?

0