"Authentication service is unavailable."

Question

Created 4w

Replies 15

Boosts 14

Views 1.2k

Participants 14

Urgent Assistance Needed: Issue Logging into Apple Developer Enterprise Account via Visual Studio 2022 - "Authentication service is unavailable."

Dear Apple Support Team,

I am encountering an issue while attempting to log into my Apple Developer Enterprise account through Visual Studio 2022. The process consistently fails with the error message: "Authentication service is unavailable."

Here are the steps I followed:

Open Visual Studio 2022.
Navigate to Tools -> Options -> Apple Developer Account -> Add Account -> Select Enterprise Account.
Attempt to log in using my Apple Developer ID and password.

Despite multiple attempts, I continue to face the error: "Authentication service is unavailable."

This issue occurs on both Windows and Mac environments, with the same results. However, I am able to log into my Apple Developer account via the browser, and the Apple service status portal shows no outages.

As this issue is impacting our ability to deliver to our customers, I kindly request your prompt assistance in resolving this matter.

Thank you in advance for your help. I look forward to your quick response.

Best regards,

KanTime Dev Team

Windows Machine

Apple Developer account issue.png

Mac Machine

image (1).png

Boost

Answer 1

VH5150 OP

3w

I am having exactly the same issue, too

Did you resolve it yet?

6

Answer 2

jakekruse OP

3w

+1 on this issue. It is affecting me and my team as well.

2

Answer 3

mtanberg OP

3w

Same issue here

2

Answer 4

jakekruse OP

3w

Looks like there are some other threads reporting the same issue

https://developer.apple.com/forums/thread/766917

https://developercommunity.visualstudio.com/t/Cannot-add-Apple-Account-VS-2002-Enter/10773193

1

Answer 5

valera_ OP

3w

Global issue

0

Answer 6

RandallKreisel OP

3w

Same issue. I thought it was because I am a newbie to Apple development. I thought, since I could log on to my apple dev account that it must be a problem with certificates, but, this post indicates it is an underlying problem.

2

Answer 7

swagdkau OP

3w

The problem has been on and off for me too the last three weeks. VS 2022 newest update.

1

Answer 8

FGJ1970 OP

3w

Very problematic

0

Answer 9

martinfromden helder OP

3w

Same problem here.

0

Answer 10

cavamed OP

2w

Is there any fix for that?

0

Answer 11

ChrisCharabarukONA OP

2w

This is a problem for us as well.

0

Answer 12

bs_rob OP

2w

Same here, we can't deliver to our customers

1

Answer 13

FeerLaas OP

2w

Same... How fix this?

0

Answer 14

PrasadBhogadi OP

1w

This is really becoming a bottle neck and very unfortunate that this is not catching any attention. Please let us know if anyone found a way to fix this issue. We tried this across Visual Studio versions and encountering the same error.

0

Answer 15

PrasadBhogadi OP

1w

If we are building the app directly using the DevOps Pipeline and trying to submit the same, we are getting the below error and it gives no clue as to what is missing. We verified that we included all the icons.

Asset validation failed (90270) Unsupported toolchain. Packages submitted to the App Store must be created either through Xcode, or using the productbuild[1] tool, as described in "Submitting your Mac apps to the App Store." Packages created by other tools, including PackageMaker, are not acceptable. [SIS] (ID: 3bdb4443-894e-457b-b36d-8219ebdfe1d9)

Asset validation failed (90259) Bad Bundle Executable. You must include a valid CFBundleExecutable key in your bundle's information property list file. (ID: bb39f4d3-3e53-481b-9236-33e04f3007fd)

0