I have implemented auto-renew subscription in my app and I have also tested it on physical device by implementing storekit. The subscription is bought successfully and is working fine. But when I add the app for review to appstore along with the subscription they reject it because they could not find the subscription in the app.

It's a brand new app that hasn't got its first approval yet. I am including IAP subscriptions with it and after each rejection, I am unable to clear the Developer Action Needed status of the Subscriptions and re-include in the binary for review. To clarify, after I created the Subscriptions I was able to include them in the binary, but after each rejection the Developer Action Needed status is not cleared, even though I edit the descriptions and save. If I update the Localization on each Subscription, they do change status to Prepare for Submission, but the Subscription itself remains on Developer Action Needed. I am having to create a new Subscription Group and Subscription with each rejection from the Review Team, because otherwise I cannot submit them with the binary for review. Can anyone shed some light here? It seems there's a ton of other topics with the same issue that suggest to edit a description, which would then update the status to Ready to Submit but no matter what I try, it won't clear the Developer Action Needed. Thank you

Hi I'm writing my first in-app purchase app, and I'm trying to do some testing with sandbox accounts. I wrote my subscription page use SwiftUI SubscriptionStoreView. And I read the documentation it says : The sandbox account appears in Settings > App Store after the first time you use the device to attempt a purchase in a development-signed app. But I have no idea how to make a sandbox purchasing. Every time I click the subscription button it just making a purchase in xcode environment. Did I missed anything? What can I do to make a sandbox pruchasing?

Hi, Pretty sure abusive refunds are hurting our app placement. Noticed we had two refunds in the exact same hour from Poland and thought it odd since Poland makes up a very small part of our user base. Extra odd since we've had few refunds in general (~2% when comparing against activations + renewals) so I was worried our backend servers were down and the app not working but noticed no problems. I then checked the past 5 months (life time of our app) and noticed that over 60% of our refunds are all from Poland even though it makes up a very, very tiny amount of our sales. I then also remembered my user support team member telling me they get endless emails from one user in Poland who is making rather unusual and paranoid statements about how various governments are out to get them along with complaining about our app not stopping them...at least that's what the machine translation is telling us, it's all in Polish. Assuming it's all done by this one guy, their pattern is purchase, a few days later a refund, a few days go by, another sale, a day or two later, refund, etc. Then one day two sales and then two weeks later, two refunds at the same exact hour (presumably from two different Apple IDs this person has). As I was writing this it happened again, two more refunds (although this time I don't see the purchases they are tied to). I'm considering just removing Poland from the list of countries for my IAPs. I don't want my app placement ruined by refunds associated with one user in one country! I've already noticed a sudden drop in installs in the past week corresponding to this guy increasing the frequency of this and I'm starting to get very worried! I also noticed that nothing is pro-rated, the refunds match the proceeds exactly while the person does things with the app that cost us money on the server/cloud costs side. Fortunately it's not a lot so more surprised than concerned. I thought each day they waited after a purchase to request a refund they would still owe 1/30 of the monthly subscription price. My questions are: Can this truly be the same user or would Apple have blocked them from doing this cycle by now? I assume even if they used a new Apple ID that using the same purchase method would get them flagged. Are a few refunds hurting our app placement in the App Store or as long as we're relatively low overall it's fine? It's been a marked change in # installs per day in the past week... Is there a way to ask Apple to block one specific person from buying your app? I know their Apple ID (or at least one of them) since they emailed our support team with it. Is 2% refunds an acceptable rate? We'd be below 1% if not for Poland. Aren't IAP refunds pro-rated? I checked events for Poland over the lifetime of the app and I get the following, which seems odd to me. Like how could we have a reactivation or does a purchase after a refund count as that? If so, would mean same Apple ID being used. 9 refunds 7 activations 3 reactivations 1 cancellation 1 enter grace period 1 entered billing retry 1 renewal Thank you! Colin

it's been 48 hours and I still haven't received a link where I can upload an ID, nor have I been able to pay. My account has been suspended and paying transactions cannot be completed no matter which card I try. I need to send a link where I can upload an ID and speed up the registration process. I have written my mobile application, completed its codes and now I have to publish it. My client is waiting for the application to be published. I need urgent help with this.

I have an app which is very similar to Patreon, where users can subscribe to influencers and get exclusive content. However, I do not know how to implement it with in-app purchase limitations Since user can not subscribe to 1 subscription several times, but in my app they can subscribe to 2 or more influencers, I have to create a uniques subscription to all influencers, but there is a limitation of 10,000 in-app products. Additionally, since user can subscribe to only 1 sub in sub group, I also have to create a sub group to every influencer. It is crucial for me to have auto-renewable subscription, so I can not use consumables. How Patreon could implement it, taking into account that they have thousands and millions of influencers? Can somebody help me figure out a way to resolve this issue?

My app is planning to develop a subscription product, for this type of in-app purchase do I need call finish() to complete the transaction? And, does currentEntitlements() return the transaction after calling finish()?

Hello, I'm experiencing an issue with subscriptions in my app, which hasn't been approved yet. I created the subscriptions in App Store Connect and can successfully sync them using a StoreKit file in Xcode. When I test the app on my device with this file, everything works fine – the subscriptions load, and I can simulate purchases without any issues. However, when I submit the app to TestFlight or even when I test it on my device without the StoreKit file, the subscriptions are not found by their IDs, even though they are marked as Ready to Submit in App Store Connect. If my StoreKit file can sync with App Store Connect, why am I unable to retrieve the subscriptions directly when compiling the app without this file? This makes it challenging to understand if the subscriptions are properly set up in the App Store. Any help would be greatly appreciated!

Hello, I’m facing an issue with the subscriptions in my app during the review process. When I test the app in Xcode using a StoreKit configuration file, I can see and purchase the subscriptions without any problems. Testing with a Sandbox user in TestFlight also works fine – I can see and purchase the correct subscriptions. However, my app was rejected during the review because the reviewer said the "Try for Free" button wasn’t working. In the screenshot, I noticed that the subscriptions didn't load and it showed dummy data instead. This issue only seems to happen during the review. When I test the app in both TestFlight and the Xcode simulator, everything works perfectly. I can see the subscriptions, purchase them, and the app runs as expected. Could you please help me understand why this issue is happening during the review, even though everything works fine on my end? Also my banking information are ok and complete. Thank you very much!

In my app, book club owners can charge users to join their clubs. My platform ( company ) takes an application fee, while the club owners receive a service fee from these transactions. I have one to many live discussions, in the future I will add sell ticket feature. Can I use Stripe for these B2B transactions, or am I required to process these through Apple IAP? If I am pushed to be use Apple IAP then how to split the user purchase between me and the club owners. Regards.

Some paid users are unable to use the paid features unlocked by purchasing our subscription plan. It seems that this is due to StoreKit 2's Transaction.currentEntitlements not working the way we would expect it to work. Are you also encountering this issue? Do you have any idea to improve this situation? At launch, our app checks if the user is subscribed to the plan, using Transaction.currentEntitlements. As a result, the currentEntitlements array was empty. Our app then fetches the products from StoreKit 2 using Product.products(for:). As a result, the Product.SubscriptionInfo.RenewalState value of the corresponding Product (product.subscription.status.first.state) is subscribed, which confirms that the user has indeed purchased our plan, but seems to contradict the absence of the corresponding transaction in Transaction.currentEntitlements. Proactive in-app purchase restore and a restore purchase button calling the AppStore.sync() method are implemented, but using the button did not solve the issue.

When I trigger the 'you've already purchased this subscription' alert and go to "Manage" my subscriptions, I'm prompted for a password to: a Sandbox test account that belongs to a different app and I no longer have access to Key Details: I no longer have access to that Sandbox user, as I no longer work for that company. I have long-since removed my AppleID from all of those apps using the appropriate flow to remove myself from their development accounts. As such, I cannot delete these sandbox users myself. I have wicked psychological damage from working at that company, and cannot 'reach out to them' to have them delete the sandbox accounts. I'm taking damage every time I see this alert as it is. I'm NOT logged into my iPhone as a Sandbox tester, but with my AppleID proper. NO purchases/iTunes email separate from my AppleID. The prior AppStore Connect + App that it's asking me for credentials for did not offer subscriptions of any kind. We only use Purchases Sandbox. We DON'T use StoreKit. Questions: Why am I being asked for this when I cannot ever succeed at providing it? How do I work around this problem, so I can view and manage my test subscriptions? Screenshots: This alert: Leads to this alert, which is an email address that belongs to a sandbox account that was created for an entirely different application on an entirely different AppStore Connect account, that I no longer develop for. I want to make this 100% crystal clear that there is no association whatsoever with my current application and the sandbox user this alert is asking me to provide credentials for.

Hi, I have implemented support for promo codes using StoreKit’s built-in SubscriptionStoreView and have created subscription promo codes in App Store Connect. When pressing the “Redeem Code” button in the SubscriptionStoreView, the “redeem code view” is presented. However, when trying to redeem a code using a released version of the app (downloaded from the App Store), I receive an error message saying the code cannot be redeemed. Does anyone know why this might be happening?

Hello, I'm trying to clear the purchase history made with a sandbox Apple ID on my test device but it does not work. The past purchases are still returned by StoreKit. I've waited many hours but it seems to persist. When I use for await result in Transaction.currentEntitlements { in my app, my non-consumable product is still here. Is it expected? How long should it take to reset the history? Is is supposed to work also for non-consumable products? Thanks Axel

I recently submitted an App update, but it was rejected several times, because the free 3-day trial of the subscription product was not displayed, but the app interface advertised the free trial. At present, this subscription product has been approved by AppStore. Previous versions have 3 days of free promotional information appeared. This version was rejected after the update, after local testing found that even if we use the new sandbox test account test, always can not get free 3-day discount information. I then tested other apps that had already been developed and were unable to get the 3-day free offer. However, my application update this time did not change the code logic related to in-app purchase, but the experience optimization of other functions. I guess it is because of the new product conference of Apple on September 10th, and whether Apple's policies and systems have been updated? Since this pop-up interface is StoreKit pop-up, the developer can not do anything about it. I wonder if anyone else has had the same problem as me? I hope relevant developers or technicians can provide technical help, thank you very much!

I recently submitted an App update, but it was rejected several times, because the free 3-day trial of the subscription product was not displayed, but the app interface advertised the free trial. At present, this subscription product has been approved by AppStore. Previous versions have 3 days of free promotional information appeared. This version was rejected after the update, after local testing found that even if we use the new sandbox test account test, always can not get free 3-day discount information. I then tested other apps that had already been developed and were unable to get the 3-day free offer. However, my application update this time did not change the code logic related to in-app purchase, but the experience optimization of other functions. I guess it is because of the new product conference of Apple on September 10th, and whether Apple's policies and systems have been updated? Since this pop-up interface is StoreKit pop-up, the developer can not do anything about it. I wonder if anyone else has had the same problem as me? I hope relevant developers or technicians can provide technical help, thank you very much!

Hello, A user subscribed by in-app purchase subscription in the app "Target Leaderboard". We have got the transaction Id and base64 encoded receipt data in response. We can generate the JWT by the In-app purchase key file and key Id. But when we try to fetch all subscriptions by "https://api.storekit-sandbox.itunes.apple.com/inApps/v1/subscriptions" by passing the transaction Id, blank response is returned. Why it is happening? Also, when we are try to fetch original transaction Id by "https://sandbox.itunes.apple.com/verifyReceipt" by passing the base64 encoded receipt data and SharedSecret, code 21003 is returned. Why it is happening? Please help.

Hello there, I understand that the "transaction_id" key is always unique whenever any transaction happens, whether it occurs due to auto-renewal of a subscription. The "original_transaction_id" always remains the same across all transactions of a single subscription. But why does it stay the same when the subscription expires or is canceled, and we purchase the same subscription again with the same Apple account? Why does the "original_transaction_id" stay the same? The reason I'm concerned is this: let's consider a situation where User1 purchases a subscription, and then their subscription is canceled or expires. Then User2, using the same Apple account, purchases the same type of subscription, and we get the same "original_transaction_id" for User2 as well. In this case, User1’s receipt also gets updated with the latest "expires_date_ms," which can cause one subscription to benefit two users. I hope I explained my query correctly. Regards, Shivam

Dear All, I've recently released a new app with a subscription. It has a 3-day free trial and a 1-year subscription, and I've enabled a grace period of 16 days, but the grace period is enabled only for paid-to-paid renewals. As it's a new app, no-one has reached the end of their subscription yet; there will not have been any paid-to-paid renewals. Yet I see a small number of "enter grace period" and "renewal from grace period" events reported in App Store Connect. Can anyone explain why this could be?

We have a companion app to our Web App that we are about to distribute. My question is this: Our customers sign up and pay for an annual subscription for our services (travel planning service) via our website. They can then access and use the services via our site, but we are also planning to add a free companion app that ties into CarPlay (although approved) as well as full functionality of our web app. From what I've read in the Distribution Manual, it seems as though I can release this as a free app and still take payment via our primary web app according to section: 3.1.3(f) Free Stand-alone Apps: Free apps acting as a stand-alone companion to a paid web based tool (e.g. VoIP, Cloud Storage, Email Services, Web Hosting) do not need to use in-app purchase, provided there is no purchasing inside the app, or calls to action for purchase outside of the app. My question is, am I reading this correctly?