My first review for my application has been rejected stating Guideline 2.1 - Information Needed- We were unable to sign in with the following demo account credentials you provided in App Store Connect. However, we were able to actively sign in and navigate through the entire application without any issues. How can I find out what is the exact problem the review team is facing and how do I fix it to ensure a smooth release?

We are planning on renaming our app. The new name is not like the current name. It will be renamed in the App Store as well as the App display name. Yet, we still want new and existing users to be able to find the app by using the old name in search/spotlight under iOS. A great example of this is entering Twitter to find the X app and it shows up in the App section in the Spotlight search. Are there any guidelines, settings, or tricks for doing this? Some have suggested adding a Spotlight search term but that will not have it show up in the App section I fear.

To resolve this issue, please revise the app preview to only use video screen captures of the app. These may include narration and video or textual overlays for added clarity

We want to be able to delete an old application from the app store (say A) to release its name for use and rename an existing application (say B) to A. What is the best way to go about this? We plan to remove app A from the store so that the name is released and then immediately rename app B to A. I just wanted to confirm if we are missing anything critical here that may block us from this process or if there is a better way of doing it. i.e. review process etc

Thank you App review team for accepting one my games . Now i have only an game left with 4.3.0 Design-Spam rejection . Im still trying in every possible way to be accepted but still dont understand where the problem stands becouse my game is unique and not duplicated . I recreated the design but still got rejected . In waiting of a successful review now , becouse all this time i have been angry of having many rejections . For others that also are having the 4.3.0 Design-Spam rejection . What i did is that i added new functionality , and later i mentioned it in app review message

What are the major differences in review process for AI based apps vis a vis normal apps for Apple store?

Regarding ad-network registration On our website, we run ads and promotional campaigns exclusively aimed at guiding users to download our app. We would like to use SKAdNetwork to track the effectiveness of these ads in driving app installs from our own website. Following the documentation, we understand we need to "register your ad network"，「Ad Network ID Request Form」(https://developer.apple.com/documentation/storekit/skadnetwork/registering_an_ad_network). However, we encountered an issue in the registration process. The first question asks: “Is your company an ad network?” Since we are not an advertising company, selecting “NO” does not allow us to proceed, and we receive the message: “Please contact your ad network for more information about using AdAttributionKit.” Our question is: if we are not an ad network, is it possible to register an ad network? Selecting "NO" does not allow us to proceed, so how should we handle this?

Is it legal to use incoming call UI for displaying a scheduled fake call? Does it conform to App Review policies? The approach also means there's no VoIP service integration for the app one's going to distribute

I have been working on a mobile app that I would like to upload on Apple console - pre order. The criteria for this is pretty much unclear. My team wants to use this pre order link for marketing, now I would like to know if I can publish a unfinished app on pre order to use it as marketing and then upload the completed app once we want to go live. Please explain what should be the criteria, also can the app be uploaded it we only have the completed front-end

待处理终止通知 我的账号是3月<>日收到这个通知的，但是我的APP是我们的团队正常开发的，我们非常确定这个APP没有造假，可能是我们之前更新的三个版本的APP的布局和功能被删掉了，被删功能提交上架时的预览图没有被删掉， 导致预览图片和实际应用内容不一致，以至于审核员产生了误会，已经申诉了三天，希望能早点得到回复，感谢苹果平台。

Why is My 1 month & 21days old my iPhone 15 pro max is draining battery health too fast, just one and half month old and it has already lost 2% battery health although i charge about only 50-60% charge daily and never charged it 0-100 then also please help if someone can?😭

I'm having an issue with an app installation on my iPhone where it keeps installing the latest TestFlight version instead of the public App Store version. Here are the details: I initially installed version 1.24 of the app via TestFlight. I then uninstalled both the app and TestFlight and tried to reinstall the app from the App Store, which should be version 1.6 (the current public release). Despite this, the App Store keeps installing version 1.24, which is the TestFlight version. Here’s what I’ve tried so far: Uninstalled both the app and TestFlight. Restarted the iPhone to clear any cached data. Tried offloading and reinstalling the App Store app through Settings to clear its cache. Reinstalled only the App Store version, but the device still downloads the TestFlight release. Has anyone experienced this before? Are there additional steps I can take to reset the association to the App Store version? Any insights would be greatly appreciated. Thank you!

Hi everyone, usually i used to work on my xamarin application from a windows OS using Visual Studio application. When testing IOS apps i used to connect to macbook that my boss has to my windows pc. Nowdays i have a big problem while i try to publish an app. I select Release configuration, rebuild the project and in this case it asks me to login in with my Apple developer account but i always get an errore: 'There is an error while trying to access the auth service is not available' Does anyone know a different way to publish an IOS app? I really do not know what to do. This is my first time trying to publish an IOS app..

Hello again , i'm Enrik Sulaj .How can i find how to solve the problem ? Its almost impossible to solve by just guessing it . The app review need to be specific too .They just say "we cant provide" , how can i find the problem by myself if they created it and cant give me specified proof that i violated 4.3.0 Design-Spam ? If i did something it need facts to be proven . If there are no facts , there is not a problem . If there is a problem , with full details which object is duplicated it will be fixed soon . But there is not facts , not proofs , not a single detail , just random things . My 2 games are taking longer time waiting to be published , but apple review team reject games with not an single detail how to fix . The just keep rejecting without showing facts , real reasons and without giving helpful support .I disagree with their decision .

I have released a free app on the App Store, and some users have already downloaded it. Recently, I want to change this app to a paid app. I would like to know if users who have already downloaded the app will need to pay for it. I understand that if users still have the app on their device, they can update it for free; but if users have uninstalled the app, will they be required to pay when they download it again?

Rejected apps from appreview is it always require to resubmit again? Or just we can edit the build and put the new build and save and reply in the app review

Problem: One of my QA Device crash while launch the iOS 15.5. Background: Previously, I update my os to macOS Sequoia & update my Xcode to 16 Release Candidate. Previously when the app was build in Xcode 15.4, it run/launch perfectly, but it seems the app is crash below iOS 15.5 ---- HERE THE CRASH LOG ------ Incident Identifier: 6E80706A-C8FA-4E6F-8F14-5746E6CA5129 Hardware Model: iPhone13,3 Process: Runner [79635] Path: /private/var/containers/Bundle/Application/ED368AA9-3A69-45CE-89CA-438440BB8781/Runner.app/Runner Identifier: - Version: 1.0.7 (3273) AppStoreTools: 16B39 AppVariant: 1:iPhone13,3:15 Beta: YES Code Type: ARM-64 (Native) Role: Foreground Parent Process: launchd [1] Coalition: - [872] Date/Time: 2024-10-29 08:56:13.5458 +0700 Launch Time: 2024-10-29 08:56:13.4479 +0700 OS Version: iPhone OS 15.5 (19F77) Release Type: User Baseband Version: 2.54.02 Report Version: 104 Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: DYLD 4 Symbol missing Symbol not found: _objc_claimAutoreleasedReturnValue Referenced from: /Volumes/VOLUME/*/Runner.app/Frameworks/KSCrashCore.framework/KSCrashCore Expected in: /usr/lib/libobjc.A.dylib (terminated at launch; ignore backtrace) Triggered by Thread: 0 Thread 0 Crashed: 0 dyld 0x00000001025007a0 __abort_with_payload + 8 (:-1) 1 dyld 0x0000000102506388 abort_with_payload_wrapper_internal + 104 (terminate_with_reason.c:102) 2 dyld 0x00000001025063bc abort_with_payload + 16 (terminate_with_reason.c:124) 3 dyld 0x00000001024d6828 dyld4::halt(char const*) + 328 (DyldProcessConfig.cpp:2067) 4 dyld 0x00000001024d3960 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3560 (dyldMain.cpp:0) 5 dyld 0x00000001024d1cc4 start + 488 (dyldMain.cpp:864) Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000006 x1: 0x0000000000000004 x2: 0x000000016eee1690 x3: 0x00000000000000d8 x4: 0x000000016eee1290 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x000000016eee0cd0 x8: 0x0000000000000020 x9: 0x0000000000000009 x10: 0x0000000000000001 x11: 0x000000000000000a x12: 0x0000000000000000 x13: 0x0000000000000037 x14: 0x00000002301c9625 x15: 0x0000000000000002 x16: 0x0000000000000209 x17: 0x00000001024fae54 x18: 0x0000000000000000 x19: 0x0000000000000000 x20: 0x000000016eee1290 x21: 0x00000000000000d8 x22: 0x000000016eee1690 x23: 0x0000000000000004 x24: 0x0000000000000006 x25: 0x000000016eee3728 x26: 0x0000000000000001 x27: 0x000000016eee3590 x28: 0x0000000000000000 fp: 0x000000016eee1260 lr: 0x0000000102506388 sp: 0x000000016eee1220 pc: 0x00000001025007a0 cpsr: 0x1000 esr: 0x56000080 Address size fault Binary Images: 0x1024b8000 - 0x10250ffff dyld arm64e <7c9c7851823738a7b1eb9cd2deb4b746> /usr/lib/dyld EOF

Hello community, I have the following problem, when I update my Mac to Mac Sequoia 15.1, it does not let me install any library in my project and I get the following error that is reflected in the screenshot. Greetings

Dear Apple Supervisors, im Enrik Sulaj an apps and games developer .I have many Why-s ! Why app review team have a stone heart? Why they dont value our work? Why they are not helpful? Why they cant tell us where the problem is ? Why they dont do their work right? Why "They dont share information "even that information can solve the problem. Why they create the problem just to reject our games? I sent an appeal for that, still waiting for it but they always had respond with not a solution to me and not in an helpful form! Why they hate new creators? And the last why, why they make the impossible to undervalue creators hardwork and made us never work with Apple Again. I never saw an car game that collect gold and rubin, gives all free assets or crushes into a wall, but they have always their answer and dont listen to the facts, the most common answer "Duplicated but with anonymous and not shareable proof "Apple supervisors, fix my problem, im an Apple unhappy user of Developer services ! Not about Apple policies, but even my new idea can get rejected. That will hurt so many new creators. Its just not right, to take money and to refuse to give service. If i buy your product you need to give me the service. At least the support, helpful support, not like (We cant share information, becouse if you analise it well that translates in " we cant help " or "we dont have any proof just want to make your road longer ".Fix this asap, apple review team need to support us, not just to say things we already know. My app is duplicated ? How is that possible didnt copy anybody, if they continue like this even if i have the problem i will never solve this becouse i dont know what to do, this situation is making me angry becouse think of it as in the same position, if you get refused for not a real reason. I will never give up, i will get my right, and i hope the other creators facing the same problem fix this also ! Do not use bots to do the work auto and faster, instead use your eyes, they never lie . Do not save time, instead do the work longer and ri to say a little thing, anything will be in the right place at the right time .

Hi I got below email from app store after publishing.We have built UI and UX from scratch without copying from 3rd Party.Can you please help me how to check below issues. The app or its metadata appears to contain potentially misleading content. Specifically, the app includes content that resembles Khichiq without the necessary authorization. Next Steps Please demonstrate your relationship with any third-party brand owners represented in the app.