Hello there, i already looked for a similar post but nothing suits me or the posts were way too old and deprecated. I want to give a 1 week free trial to my customer before they sign the monthly auto-renewable subscription. My questions are: May I set a free trial through code and then show the Apple Subscription page after the trial finished? Or shall I do everything in-Apple (so Apple manages the free trial and consequently shows the subscripion page)? Where is the option to make a subscription free for the first week? I saw some posts but now i can't find the 0,0€ option, as now everything start from 0,25€ Thank you for your time, any help will be very much appreciated

Hello, has anyone faced a similar issue and was able to find a solution? We want to submit an app to App Store, but we are unable to do so, due to bugs in App Store Connect. Unfortunately, this is not the first time we have encountered similar issues. To submit our app, we need to specify that our company is a Trader to comply with the Digital Services Act Compliance. But this process has two bugs. When we try to submit, our contact information, the "Postal Code" input field displays an error "This field is required.". But this field is disabled, so there's no way to input anything. However, we work this around by inspecting the website code and removing the "disabled" flag from the input, so we are able to enter the Postal Code and continue to the next step. We verify the email address and the phone number. Then we upload the proof of our company address. Then we see a confirmation step, but when we click "Confirm", it says: Something went wrong. Please try again. We tried multiple internet browsers (Safari, Chrome), the latest versions. Both on desktop and phone. We get the same error. In the browser's console, we see this error from Apple's backend: Has anyone faced a similar issue and was able to find a solution? We already contacted Apple Developer support and also submitted the bugs to their Feedback Assistant, but they don't seem to care about it at all, as there's still no response from them. It's blocking our app launch. Thanks in advance.

I created a new Custom Product Page with a Deep Link, according to the WWDC '24 session "What's new in App Store Connect", and everything has been approved, but the Deep Link does not appear to be working. Is this feature fully operational yet? When the app is installed via this product page, the user should be directed to a specific page in the app, however this does not happen. It does work properly when installing directly via the Deep Link This is the link to the product page: https://apps.apple.com/app/bills-to-budget/id1636872963?ppid=ff079a93-be32-43fe-a88e-ad97a68ff725

Hi, Im trying launch a new version of my game "Game Mania World - Multiplayer", but after upload a new build, it appear on TestFlight of iOS and tvOS, don't have any issue, but on inflight it don't show. What i need do? It is a bug on Apple inflight panel? Thanks.

I do not encounter any problems during the upload which seems to proceed correctly (success message at the end)... However, I cannot view the builds from the interface (App Store Connect). I've been testing different options (re-build, test on another computer, cache cleanup...) for several hours without success ;-( @Apple: I need urgent help please

I am unable to create an app on the app store, it gives me an error (an error, try again later). I tried this from yesterday with different names but could not succeed.

Hi, is it possible to use the "List All Customer Reviews for an App" API to get the reviews for someone else's app (not ours)? Or is it only possible to get reviews for our own app? https://developer.apple.com/documentation/appstoreconnectapi/list_all_customer_reviews_for_an_app We're considering to join Developer Program if it is possible to return SOMEONE(not ours)'s APP review data as well. Thank you in advance.

I've been trying to create in-app purchases for the last few hours but every time I do, App Store Connect says "An error has occured. Try Again". I was able to create in app purchases yesterday but now this error is showing up. I've tried some of the solutions for related errors. I've tried to use incognito, switched browser from Chrome to Safari and even switched from Mac to laptop but this error still persists. Does anyone know a solution to this?

Able to show the promotional offer, but after going through the payment process, inputting my password, and confirming the purchase, I get an error popup that says "Unable to Purchase. Contact the developer for more information." In the logs, I get the following errors: SKErrorDomain Code=12 "(null)" ASDServerErrorDomain Code=3903 "Unable to Purchase" Here are the example parameter values I am passing to the combined string appBundleId + '\u2063' + keyIdentifier + '\u2063' + productIdentifier + '\u2063' + offerIdentifier + '\u2063' + appAccountToken + '\u2063' + nonce + '\u2063' + timestamp appBundleId: com.app.myapp keyIdentifier: copied the key ID from the App Store Connect productIdentifier: product_identifier offerIdentifier: offer_identifier appAccountToken: tried both a UUID and an empty string nonce: a UUID to lowercase timestamp: UNIX timestamp How I'm generating the signature (Java) /* promotionalOfferKey = value between "-----BEGIN PRIVATE KEY-----" and "-----END PRIVATE KEY-----" from the downloaded p8 file from App Store Connect associated with the keyIdentifier parameter above */ // stringToSign = the combined string above byte[] encoded = Base64.getDecoder().decode(promotionalOfferKey); KeyFactory keyFactory = KeyFactory.getInstance("EC"); PKCS8EncodedKeySpec keySpec = new PKCS8EncodedKeySpec(encoded); Signature ecdsaSign = Signature.getInstance("SHA256withECDSA"); ecdsaSign.initSign(keyFactory.generatePrivate(keySpec)); ecdsaSign.update(stringToSign.getBytes(StandardCharsets.UTF_8)); byte[] signature = ecdsaSign.sign(); signatureToReturn = Base64.getEncoder().encodeToString(signature); What am I doing wrong? Thank you in advance.

I have created an archive for both iOS and MacOS versions of my app by doing the the following steps Destinations select Build Any Mac (Mac Catalyst, arm64, x86_64) Product > Archive However when doing the same steps for VisionOS I get an error Invalid Run Destination I have selected both destinations, visionOS Simulator and Build any VisionOS simulator device (arm64, x86_64) I am able to run the app and test, now I would like to upload to AppStoreConnect for TestFlight and App Store submission.

I have a VisionOS app that uses a Game Center Leaderboard. On 'appear' of my content view, I check authentication, and if the user is auth'd, I display a 'leaderboard' button. This works on development / TestFlight – the little floating 'Game Center logged-in' pop up shows up when the app runs, and the button appears. Tapping the button opens the leaderboard, and I can tap over to 'global' and see everyone's scores. However, the app launched today on the App Store, and I'm having some issues. The leaderboard button isn't showing up, meaning that the auth call is probably failing silently. Not sure why. If I log out of Game Center on the device, and re-open the app, I'm able to auth and see my leaderboard button. Once I've done that, the leaderboard seems busted. On App Store Connect I can see the values that I expect (high scores from my beta test flight). But, on the production app, the leaderboard is just empty. And there's no 'global' tab to tap on. Wondering if this is a propagation issue? Like, does it take time to roll out the Game Center entitlements when the app is live? I'm going to distribute promo codes to try and get some more people with the App Store version testing for me to see what happens for them. Any help appreciated!

Our submitted binary app version has been approved by Apple reviewers. It's currently pending Developer Release. However, our in-app purchase, which was submitted at the same time, is still under review. Since the newly added in-app purchase hasn't been approved yet, we've decided to hold off on releasing the binary app version. Should we just wait for Apple to approve the in-app purchase, or are there any other recommended actions? Thank you.

Hi Apple team, We've recently launched a new iOS application on the Apple Store and enabled the reset rating option. However, it hasn't reset the ratings for all users' screens. Could you please assist us in resolving this issue at your earliest convenience? Thank you!

I am trying to add macOS as a new platform version to a universal app, which currently has an iOS and visionOS version. Every time I try I receive this error - "macOS: There was an unexpected error while adding this platform." I submitted a Feedback - FB14001529 I also submitted a TSI and a contact us report through App Store Connect. Any help from Apple on this issue would be great. Thanks, David

I'm submitting a new version of my app, and after click "submit for Review", it show that: A few more items are needed in order to submit for review The items listed below are required for submission:There are still screenshot uploads in progress. I didn't met this problem before. Is that mean I haven't upload all the screenshot required or it's still uploading the screenshots to App Store Connect's server? Cause before there is a "save" button after you drag images to the screenshots area, now you don't. And I think I have uploaded all the screenshots needed and I waited a day to try submit again, still the same. What should I do?

"Regarding Guideline 4.3 - Design - Spam, your app primarily includes dating features that duplicate the content and functionality of similar apps in a saturated category'. Our app is a dating app for anime fans, we feature Tinder-like swiping but have many distinguishing features. Video: https://streamable.com/xedrse Website: https://senpaiapp.com We were hoping to launch next week and this is a huge disappointment, we even have a Japanese localization in progress. I think the tester had a bad experience due to swiping without interaction on the seeded profiles -- so I resubmitted so they can experience a=our distinguishing features like our anime recommendation engine. Anyway, is there a way forward? I've filed an appeal, but I would hate to miss launching ahead of Valentine's Day.

Hello, we found something odd happening to at least 3 of our apps (we have 6 total) at App Store: in the statistics provided by App Store Connect we can see that somebody is downloading all the old versions of our app on their Desktop (another odd thing, our apps are intended for iOS, meaning iPad/iPhone, not MacOS desktops) Couple of questions: how is it even possible, to download an old version of somebody else's app? have you ever seen this with your or somebody else's apps? We have already contacted Apple Support, they said they will investigate it, but we have not heard anything back from them thanks!

Upon attempting to load an .ipa file from our build system into Apple Transporter 1.3 (newly updated this week from 1.2.5), the following error was presented. This occurs when selecting the file to load (or drag/drop the .ipa file onto the app). Never seen this before and it is unclear what the issue is (and why it might persist for 24 hours) or why it mentioned macOS App. This is an iOS/iPad app (not a macOS app) but the iPad app can be installed on a Mac as many iPad apps can. I had another Mac with the 1.2.5 version of Transporter and the same file was loaded (and then uploaded to the App Store) without a hitch. Does anyone have any idea or has seen something similar?

I also still getting the same error from sandbox "x": "Invalid response: Client error: GET https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/2000000632845273 resulted in a 401 Unauthorized response", while for production url "x": "Invalid response: Client error: GET https://api.storekit.itunes.apple.com/inApps/v1/transactions/2000000632845273 resulted in a 404 Not Found response:\n{"errorCode":4040010,"errorMessage":"Transaction id not found."}\n",

Hi, I submitted my information on the first of 1 May for the European Digital Markets Act, but it has been stuck in Review since then. Is that normal?