We received an email from the Apple Developer Relations Team entitled "New iOS 18 security changes may affect your account." regarding accounts that share the same team name across multiple Apple developer accounts. The email includes instructions to contact Apple, but the email address provided in the email bounces back "550 5.1.1 unknown or illegal alias". I tried again a day later, with the same result. Who should we contact instead?

Hello,!!!!! i´m tryin to switch my account from developer to normal human being, and i have no way to get in touch with any customer seervice from the developer side of apple. So this is my best option to open my case. We have not found no email or phone or any way at all to get assitance for this from the developer side of apple. So pls, is there any way to sort this out? Thank you so much!

When I was applying for the developer app, we were being told to pay the usual $99 USD for the annual fee, but since the site process is a little long from Apple's end they suggested we use the app. Omn using the app the fee was added by $20 USD, is this normal?

Hi, I am trying to get login with my Apple ID to download new software but it’s not taking. Does anyone knows what should I do?

Hi there, I have a problem with certificates in developer.apple.com. We are trying to add a device to our current in-house certificate, but the site is saying we don't have any certificates available, even though there is one. On the first page, when clicking certificates, it shows that there is 1 active, but when editing the cert, it says no certificates available. Has anyone come across this problem, if so, how did you get around it?

I can't pay for my apple developer membership, I tried to reach apple support team and apple developer many times. Apple support says I need to contact developer team and after contacting developer team, I'am not getting any response.

The subscription has not yet been processed, it has been more than 3 days and I have sent emails and they have not responded.

I've paid for apple developer account. The money went through my credit card. It's been 2 days. But when I check my order status, it says canceled. Account status says pending. I don't understand which one is true. Why I can't use developer account even though I paid for it?

I'm trying to create my developer account for my organization This is what happened to me I registered through the web interface - I passed verification through a phone call. At the payment stage, after 3 attempts, I failed to make the payment without explanation for any reason, I filled out the form and waited 48 hours, but nothing happened I contacted support - I was advised to change the type of registration to the mobile application in order to make a payment through Apple Pay, I gave my consent and waited I went through re-registration (1 step only because I had to provide a photo of the physical person's documents) - after which I received a message that the application is being considered 3 months have passed since that moment - and my appeals to support do not solve anything, they stopped answering me, the last one was 10 days ago Tell me how to act - because I have a planned release and I still can't register an account, and the support does not provide any clear explanation or template response - which shows that no one reads what I write, and as a result of complete ignoring for 10 days, I am already waiting for a response and nothing

I did enrollment but when I get to purchasing it cannot proceed further, I wait up to 2 business days every time and nothing happens. I didn't get any help from support about this. My enrollment lasts about 30 days now. I'm not sure what is happening. Also there is no option to cancel it and to switch to individual account, because now I don't even matter about the type, because I need app to be published on App Store. Can someone please help? What I can do to resolve this?

I requested an entitlement 2 weeks ago, and sent a support email 1 week ago. My developer account already had this entitlement, but I transferred the app (which was approved in the app store) to an organization I made it for. I haven't heard anything from Apple in two weeks, including NO RESPONSE to my email asking when I would hear back. Is this common? I'll call them on Monday but damn I delivered this product to the organization many weeks ago and now Apple is holding me up now with no indication of how much longer.

I’m unable to install iOS 18.1 on my device , the update not show up on the developer beta update, how can I fix . i already installed ios 18, I have over 200 GB of space and I have an iPhone 15 pro max .

I'm currently making a project for a governamental entity and I need to make a .API file to test in a Iphone but it seems to me a need a developer account membership. As I'm working for free and it's for the goverment, I really don't want to pay just to test the app. Is there any subscription method that allows me just to test and later pay if the app is aproved?

I recently created my account on Apple Developer Program, and paid up. However, it took around 2 days for the apple's system to recognize my payment and sent me verification email. This was almost 24 hours ago, however I am not been able to login to connect so far. When I click on Connect -> app, it takes me to https://appstoreconnect.apple.com/login and when I try to login, I see the error displayed below. This is my developer dashboard currently. Can someone help out or guide on this please?

It's been over a week since I made my order for the Apple developer program. I got a confirmation email saying that it would be processed within 2 business days but nothing happened. I wrote an email to Apple support 3 days ago, and that went unanswered too. I'm not sure what else I can do. Can someone help?

please check and help me how to finish it.

I have a requirement where I’m using an iOS app to conduct an RTC video call with another device. During the call, when the microphone mute button is pressed on the iOS app side, I need to implement this functionality. Are there any relevant interfaces in iOS that allow temporarily disabling the microphone? I haven’t found a direct API for this. In the middle of the call, if I set the audio session mode to .playback, I encounter an error: AURemoteIO.cpp:1668 AUIOClient_StartIO failed (-66637). Therefore, this method does not actually disable the microphone. Could you please advise on how to implement this feature in my app? The call is based on RTC technology.

I have been trying to enroll for apple developer program from months now. Enrolling as organization - First I couldn't enroll without connecting with support. Then, when we were finally able to enroll, we are stuck with payment for almost a month (which is supposed to be the easiest step of all - you enter card details, click proceed and its done). We tried cards from different countries - Japan, Thailand, Vietnam, UAE and none of them are accepted. Funny thing is , the App Store can process the payment with same cards in minutes. But enrollment has took them a whole month. Also, there has been no support on this payment issue; what is the cause behind it and how can they help us solve it - nothing. Getting a reply back from apple has also become a tedious task. Enrolling as individual - Now, I am trying individual account and that is also I cannot do without their support. Apple, you have been unable to provide support to us. But here, I will give some suggestions to you. Suggestions for Apple - Apple, either you need to increase your support manpower or fire them all, because they do nothing. And can you update your payment gateway with other options or at least with your own Apple Pay?

I am unable to create a private key to access APNs services from the Developer Portal (developer.apple.com). I take the following steps: Sign in to developer.apple.com Go to Keys (https://developer.apple.com/account/resources/authkeys/list) Click "Create a key" Check the enable box in front of "Apple Push Notifications service (APNs)" A message in red shows up in the same table row: "This service must have one identifier configured.". A "Configure" button appears. Click on the configure button A new page loads at the following URL (https://developer.apple.com/account/resources/authkeys/add) displaying an error dialog with the text: "Unexpected error occurred An unexpected error occurred. Please try again. If the problem persists, please contact Apple Developer Program Support. https://developer.apple.com/support" I contacted support but that might take ages. Error in browser console is as below for this URL: https://developer.apple.com/services-account/QH65B2/account/auth/key/realms/list { "responseId": "a204b125-f8c2-44f2-82f3-269a2e35265c", "resultCode": -1, "resultString": "Unexpected error occurred", "userString": "An unexpected error occurred. Please try again. If the problem persists, please contact Apple Developer Program Support. https://developer.apple.com/support", "creationTimestamp": "2024-10-16T11:51:41Z", "protocolVersion": "QH65B2", "userLocale": "en_US", "requestUrl": "https://developer.apple.com/services-account/QH65B2/account/auth/key/realms/list", "httpCode": 200 }

Buenas a toda la comunidad, quería comentar mi caso para ver si me pueden ayudar. Me registré y realicé lo requerido para dar de alta a la membresía en apple developer, hace mas de 96hs. todavía figura pendiente y nadie me responde. Alguna sugerencia? ya he intentado realizarla con otro correo, etc. Muchas gracias