Hello We have been trying since August 19, 2024 to get our app waggydog accepted in the App Store. It measures the wellbeing of dogs from picture analysis of their face and body posture. The App Store reviewer persistently claims this is unethical and tells us to remove this feature, which we can not do as it is the core of our app. We absolutely can not understand the reviewer's arguments, as AI is widely used to measure emotions of humans and animals from facial expressions and body posture. We have raised an appeal October 4, and again we have not heard anything until today, October 24! Many thanks for enlightening us! Peter

Im Enrik Sulaj , a new developer and i have a small problem . App store review team is automated by bots, and since i cant find an solution to my problem . One of my games got rejected many times for different reasons , i solved all 8 reasons my game got rejected . In the end i got a big surprise , 4.3 Design-Spam . Even that my app is unique , inovation idea in tap to earn coin games it got rejected . I think Apple want only the old creators and the best ones , and for the new creators they make the road really hard .I have another game that got rejected for the same"reason " even that is a new idea in car games , and guess what , the app review team is not helpful , they say the game is repackaged and duplicated . In fact i created the games with new assets , also i created assets and the assets are never used before .I m honest , as a new creator im starting to hate Apple , not as a company , but it has bad employes and bots that dont help you . Its the truth . Apple need to do something to fix this , or it will be only for old Creators ,at least put in your Policies "We dont accept new creators , becouse we don't want to do bussiness with them , and dont need to take their money . I paid for the account and i thought it will have a great and helpful service . In fact that was a dream . My comment is all honesty from my heart , becouse even that my app has a new design , new inovation idea , not purchased , not repackaged , self made , scripts all assets selfmade , still apple review team reject it for Design Spam . I m not alone , also others have the same problem as me . We as new creators have a dream but apple team reject our dreams becouse as we see they dont want us to do bussiness with apple . Fix this !

Hello, We haven't been getting crash logs for internal TestFlight builds. I've tried intentionally causing a crash by calling fatalError() directly. The TestFlight feedback dialog appears and crash logs appear on the iPhone device itself, but they never appear in App Store Connect or Xcode Organizer. The builds are all created by an Xcode cloud workflow and the Share analytics with App Developers setting is on. I filed a radar ticket at FB15453505, but I wonder if others might have run into the same thing. Has anyone else had this issue and figured out how to resolve it?

I have a question and would appreciate any tips or ideas from anyone who’s faced a similar situation. For the app I'm working with, which provides game predictions for multiple sports, Apple has rejected it, citing that the app requires users to register or log in to access features that they don’t consider to be account-based. They mentioned they couldn’t find any account-based features in the app. Currently, users can’t view any data without an account, as I believe the app’s information has intellectual value and should be protected, so users can only access those inforamtion, after creating an account. Has anyone had experience with this, or do you have suggestions on how best to address Apple’s concerns? We are adding the guest account, but I'm not sure if that will be enough. Notice that the whole business model for this app was created based on user accounts.

I am running the iTMS Transporter on a OL7 k8s pod. The issue appeared when I have set the read-only filesystem. Trace: Exception in thread "main" java.lang.ExceptionInInitializerError at com.apple.transporter.launcher.Application.start(Application.java:120) at com.apple.transporter.launcher.Application.main(Application.java:766) Caused by: java.lang.NullPointerException: Cannot invoke "com.apple.transporter.launcher.api.LaunchLogger.warn(String)" because "com.apple.transporter.launcher.util.FileUtil.logger" is null at com.apple.transporter.launcher.util.FileUtil.logWarning(FileUtil.java:151) at com.apple.transporter.launcher.util.FileUtil.userHomeDirectory(FileUtil.java:110) at com.apple.transporter.launcher.util.FileUtil.localConfigHome0(FileUtil.java:188) at com.apple.transporter.launcher.util.FileUtil.(FileUtil.java:25) ... 2 more I have to have the pod filesystem read-only it is a security compliance requirement, so I need to find a solution for this issue. Before setting the the FS to read-only everything was working perfectly. Apparently iTMS Transporter lost access to some locations on the pod. What folders should be accessible (writable) got the iTMS Transporter?

I am using an iPhone 14, with IOS 18 on a managed account and keep getting "Temporarily Unavailable" error when trying to launch TestFlight. This app worked on another organization managed device (same device, IOS) but several others are giving temp unavailable errors. Can anyone help guide me on how to fix this error? I have tried uninstalling, restarting, reinstalling several times with no luck.

Can someone tell me how to fix the TestFlight “temporarily unavailable” error? I am using an iPhone 14 with IOS 18 and the device is under an organized managed account TestFlight works on another phone on the same account but gives error on others.

We have developed apps for the App Store for more than 7 years. One day, out of the blue we noticed all our apps have been removed and our account was pending termination. We really didn't know what was going on since we behaved correctly and honestly during all those years of development. After we asked for more info on why our account was in pending termination state we received this reply: Hello [redacted], We received your complaint filed on 2 October 2024 pursuant to the Regulation (EU) 2019/1150 of the European Parliament and of the Council of 20 June 2019 on promoting fairness and transparency for business users of online intermediation services (“P2B Regulation”). This correspondence serves as a response to your complaint. We thoroughly evaluated the activity associated with your Apple Developer Program membership. Our investigations confirm that your Apple Developer Program membership has been repeatedly used for dishonest and fraudulent activity in violation of Section 3.2(f) of the Apple Developer Program License Agreement, which states: “You will not, directly or indirectly, commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third party application, choosing a name for Your Application that is substantially similar to the name of a third party application in order to create consumer confusion, or squatting on application names to prevent legitimate third party use). Further, You will not engage, or encourage others to engage, in any unlawful, unfair, misleading, fraudulent, improper, or dishonest acts or business practices relating to Your Covered Products (e.g., engaging in bait-and-switch pricing, consumer misrepresentation, deceptive business practices, or unfair competition against other developers).” We found a pattern of manipulative or misleading behavior. As a result of this behavior, your Apple Developer Program membership has been flagged for termination. These behaviors can include, but are not limited to, inaccurate metadata describing your app or service, misleading app content, engaging in inauthentic ratings and reviews manipulation, providing misleading customer support responses, providing misleading responses in App Store Connect, engaging in misleading purchasing or bait and switch schemes, or other dishonest or fraudulent activity within or outside of the app. Our recent investigation and review of your developer account confirm violations of the App Review Guidelines. Specifically, we received a notice claiming that your [redacted app] allowed users to download media content without authorization from the relevant third-party sources. Our investigations confirmed this behavior which constitutes direct and egregious violations of App Review Guidelines 2.3.1 and 5.2.3. In addition, your binary submission from 1 October 2024 continued to include references to impermissible conduct under Guideline 5.2.3. Given the egregious nature of the violations, your app was removed and your Apple Developer Program account has been flagged for termination. For the sake of clarity, we have included relevant excerpts from the App Review Guidelines below for reference: 2.3.1 (a) Don’t include any hidden, dormant, or undocumented features in your app; your app’s functionality should be clear to end users and App Review. All new features, functionality, and product changes must be described with specificity in the Notes for Review section of App Store Connect (generic descriptions will be rejected) and accessible for review. Similarly, marketing your app in a misleading way, such as by promoting content or services that it does not actually offer (e.g. iOS-based virus and malware scanners) or promoting a false price, whether within or outside of the App Store, is grounds for removal of your app from the App Store or a block from installing via alternative distribution and termination of your developer account. (b) Egregious or repeated behavior is grounds for removal from the Apple Developer Program. We work hard to make the App Store a trustworthy ecosystem and expect our app developers to follow suit; if you’re dishonest, we don’t want to do business with you. 5.2.3 Audio/Video Downloading: Apps should not facilitate illegal file sharing or include the ability to save, convert, or download media from third-party sources (e.g. Apple Music, YouTube, SoundCloud, Vimeo, etc.) without explicit authorization from those sources. Streaming of audio/video content may also violate Terms of Use, so be sure to check before your app accesses those services. Authorization must be provided upon request. The guiding principle of the App Store is to provide a safe and enjoyable experience for users and a great opportunity for all developers to be successful. We work hard to make the App Store a trustworthy ecosystem and expect our app developers to be honest with users and with us. Manipulative or misleading behavior degrades user trust in the App Store and is grounds for removal from the Apple Developer Program. [...] Sincerely, Apple We immediately checked upon the issue and noticed that the feature that Apple has been mentioning was enabled by mistake due to a technical malfunction inside our app and explained this to Apple in detail. We have also immediately submitted a new update to completely remove the code that allow the download of media content from the third party website in order to avoid an issue like this would ever happen in the future and also explained the situation to Apple, being completely transparent. Apple is currently ignoring our explanation and also the fact that we immediately addressed the issue and nothing was done in bad faith. The update we submitted should have completely fixed permanently the issue and yet we got our account terminated. An account with an app downloaded 50M times that have users worldwide and a 4.5 star rating. We never engaged in dishonest or fraudulent behavior and tried to explain this. It’s really disappointing and unfair to be falsely accused of dishonest behavior, and having no way to resolve the issue. We have been at complete disposal and all the facts reported are true and we have always been honest with our users and with Apple. We heavily invested in the Apple ecosystem having our app implemented Siri support, CarPlay support, MacOS support, Widget support and recently working also on the Apple Watch support. I really hope someone of the Apple Review Team could look into this and gave us the opportunity to fix this issue.

I can't seem to find the machine id's for this model the id that is formated xx,xx Also Xcode 16 doesn't seem to have the simulator

Hello, I enrolled to the developer program two days ago. Yesterday I setup certificates, identifiers and provisioning profiles and created an app in App Store Connect -> Apps -> New App on the page https://appstoreconnect.apple.com/apps An popup appeared and I filled out its form and clicked on the button "Create". The button greyed out, its text changed to "Creating..." for some seconds and the popup disappeared. The problem is that the app does not show up on this page. Instead it says "No Apps". So I can't edit the app and progress. I even waited a day. I tested to create the same app again, but is says the name was already taken (hopefully from input from yesterday). Any idea where my app is? I have to admit that there is a banner on this page saying "Developers must provide their trader status to submit new apps..." with a link to "Go to Business". Is this related? Kind regards, Chris

can I publish app to appstore and let it for iphones only not ipads and how to do this?

So my app review was rejected for trying to create a subscription that will allow users to stream background audio on our video streaming app, to do this we used UIBackgroundModes in info.plist, as far as i know there is literally no other way to allow for background sound without it. Now here is the guideline in question: 4.10ASR & NR Monetizing Built-In Capabilities You may not monetize built-in capabilities provided by the hardware or operating system, such as Push Notifications, the camera, or the gyroscope; or Apple services and technologies, such as Apple Music access, iCloud storage, or Screen Time APIs. Now i could accept this, but the whole reason we wanted to include that as a "premium feature" is because a lot of other apps do just that, most noticably Youtube, offers background audio as part of the subscription. Now i want to know if Youtube either solves this in another way (as far as i know it would be impossible without UIBackgroundModes. Either Google/Youtube has some special deal with apple or i am missing something here. I asked ChatGPT about this and got the response that it's probably because Youtube bundles other features with background audio and doesn't solely charge for background audio. This would also make sense and we do plan on having multiple features (was just testing the subscription setup make sure it will pass review in the future), but i see nothing on the guidelines about this, ChatGPT only inferred this from me describing youtubes situation. Whilst i wait for apples app review team to respond to my question, i would like some input from other developers regarding this. What are your thoughts/theories on how other apps enable background audio behind a paywall when the guideline states you can't?

The time it takes for the data to return using 'YQInAppPurchaseTool.requstProducts(productid)' is too long, ranging from 5 to 30 seconds. How can I keep the request time stable within 10 seconds?

Greetings, We have been rejected in the review of our App for a code non-compliance with 4.3 Design guidelines. Our App appears to be similar to others, and indeed it is similar in functionality and appearance. The others that are similar have been developed by us as well, these being customisations that are specifically targeted at the companies or accounts we deal with. The truth is that we have gone through several reviews of the other Apps before when we submitted them for publication at the time. We know that there are other development companies that customise Apps for different brands and in these cases there has been no reason for rejection by the Apple Store. We are beginning to think that there may be certain factors that are directly influencing the rejection of this App: The mockups or screenshots we are using are similar to those of another App we have published with the same functionalities. The backgrounds of the App have a gem of colours similar to that of the other App. And now we wonder: Is it possible that he rejected it solely because of design issues with the presentation screenshots and backgrounds of the App? Apart from the appeal that can be submitted to the Store via the review form, is there any way to contact Apple by phone to determine exactly why the App was rejected? How do other companies upload the same custom App and get it reviewed?

Hello everyone, I’m seeking advice on how to proceed after receiving a Pending Termination Notice for my Apple Developer account. Previously, I uploaded my app twice but it was rejected both times. After making the required adjustments, I resubmitted it and waited for more than a week with the status still “Waiting for Review.” I followed up with Apple twice during this period, but instead of a response, I received the Pending Termination Notice stating that my account was flagged for fraudulent or dishonest activities, with all associated apps removed from the App Store. I am confused by this outcome since I did not engage in any such behavior. I’ve carefully reviewed all app functionalities to ensure compliance. Now, I’m unsure how to move forward—should I continue appealing, or is it better to create a new account and resubmit the app? Any guidance or suggestions on how to resolve this situation would be greatly appreciated. Thank you!

Creating CSR file from my Mac steps are :- Going to the Keychain Access > Certificate Assistant > Request a Certificate From a Certificate Authority... Filling the required details in the field, save to desk then continue and save it desktop. Then going to the Developer account in Certification screen and creating a new certificate on click on plus icon then selecting Apple distribution > continue , Then uploading CSR file in the required box and continue. After this I have downloaded the “distribution.cer” file then double clicked on the file then going to the KeyChain Access to see the My Certificate section there is no certificate which I have installed but it showing in the Certificate section without Private key. This steps I have followed but not getting Private key in my certificate how to correct this issue System Configuration :- Mac OS- 14.5 Chip - Apple M1 Keychain Access version - Version 11.0 (55314)

Hi guys, I’m writing an app that integrates Screen Time API more specifically one that has only DeviceActivityReport. The app runs as expected but I have an issue when pushing it to AppStoreConnect: Provisioning profile failed qualification: Profile doesn't support Family Controls (Development). Provisioning profile failed qualification: Profile doesn't include the com.apple.developer.family-controls entitlement. Provisioning profile failed qualification: Profile doesn't support Family Controls (Development). Provisioning profile failed qualification: Profile doesn't include the com.apple.developer.family-controls entitlement. My app has Family Controls (Development) set in Capabilities, entitlement file, provisioning profile and distribution certificates. I have already requested Apple for the entitlement key for Family Controls (I’m waiting for them to reply). So, I have few questions now: Can I distribute a build for internal testers via TestFlight without waiting for Apple’s reply to my request? Do I need to wait Apple’s reply to distribute the app to internal tester under Family Controls (Development) ? Has anybody had the same issue and solved it without waiting for Apple to approve the request during development (no distribution)? I have done a deep search about this topic but it is still not clear to me if an internal build could be distributed under Family Controls (Development) or if it is mandatory to wait for the distribution one

I notice price conversion errors when I set the price of my subscription at €4.99. Base Price France (€4.99) €4.99 -> $3.99 U.S.A Base Price U.S.A ($3.99) $3.99 -> €3.99 France The prices are inconsistent and incorrect: €4.99 is $5.38 (1 EUR = 1.07860 USD today) -> the lower price tier of $5.38 should be $4.99 not $3.99. $0.99 -> €0.99 France $1.99 -> €1.99 France $2.99 -> €2.99 France $3.99 -> €3.99 France $4.99 -> €5.99 France -> ???? €0.99 -> $0.99 U.S.A €1.99 -> $1.99 U.S.A €2.99 -> $2.99 U.S.A €3.99 -> $3.99 U.S.A €4.99 -> $3.99 U.S.A -> ???? Why do €3.99 and €4.99 give the same price in USD -> $3.99, whereas this is not the case with the previous price tiers? I need to put my app into production, and I don’t know what to do (should I manually change the prices???).

For those incorporated and not incorporated this becomes a buffet of contact information for fraudsters to scrape from Apple. So much for privacy. We should just the drop the EU from the AppStore all together because I won be putting that information out there.

Hi there, My app was rejected and I made an appeal about this. But on the app store connect, my app is still in rejected status. Do I need to click on "Add for review" button and send it again (without changing anything) or not? Do you have any idea how long it will take to get a response? Thanks for your responses 🙏