I submitted an app for review and it was rejected. The reason:
"We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences.
Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps."
I wrote to Apple, for first we developed the App on another Developer-Account until got my own developer account. Apple replied they can't give any information about other developer account.
Currently i got no useful informations how i can solve this problem. any suggestions or ideas?
tanks a lot
Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.
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I'm attempting to add a sandbox user to test web Apple Pay. Accessing Users and Access -> Sandbox gives me more often than not the error: "Something went wrong. Try again later." Attempting to add a new tester gives me the same error. I've been trying this since yesterday, so it's more than a transient error.
I'm having an issue with an app installation on my iPhone where it keeps installing the latest TestFlight version instead of the public App Store version. Here are the details:
I initially installed version 1.24 of the app via TestFlight.
I then uninstalled both the app and TestFlight and tried to reinstall the app from the App Store, which should be version 1.6 (the current public release).
Despite this, the App Store keeps installing version 1.24, which is the TestFlight version.
Here’s what I’ve tried so far:
Uninstalled both the app and TestFlight.
Restarted the iPhone to clear any cached data.
Tried offloading and reinstalling the App Store app through Settings to clear its cache.
Reinstalled only the App Store version, but the device still downloads the TestFlight release.
Has anyone experienced this before? Are there additional steps I can take to reset the association to the App Store version? Any insights would be greatly appreciated. Thank you!
My app was rejected by the Apple review team because it is designed to function exclusively in Oman and requires a VPN to operate outside the country. Since the reviewers cannot access the app from outside Oman, it led to the rejection.
I already selected Availability region Oman
I would appreciate your assistance in resolving this issue.
I’m seeing an error message when trying to upload/validate my Archive. “Provisioning Profile failed qualification. ”
Profile Doesn’t match the entitlement’s file’s value for com.app.developer.networking.entitlement.
My app uses Local Push Connectivity (NEAppPushProvider) and requires the App Push Provider entitlement. My profiles are set to include the Local Push Connectivity entitlement instead of Default. I don’t (cant’t?) automatically manage signing because of this. My provisioning profiles are set to use the Local Push Connectivity entitlement instead of default.
My entitlement files for each target have
com.apple.developer.networking.networkextension
app-push-provider
This is my first upload since upgrading Xcode to 15. And My first upload since I updated my profiles. This was working for years, but I think either I rebuilt my profile wrong or something has changed on Apple’s end ( Xcode, reqs etc). I’ve double/triple checked everything and rebuilt my profiles over. I’m stuck.
I'm currently experiencing the same problem that many have had with error 422 "Beta contract is missing."
I read that I should contact Apple support, but when I try to access the support page and log in with my credentials, the page doesn't load and I can't generate a ticket to resolve this problem.
I get the message "There was an error processing your request. Please try again later."
And when I inspect with Safari it shows me this information:
"errors" : [ {
"id" : "9be0314c-3bd5-4143-a625-602322d7156e",
"status" : "422",
"code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING",
"title" : "Beta contract is missing for the app.",
"detail" : "Beta Contract is missing."
} ]
This is when I want to share the most recent build of my app with external groups through Testflight, but additionally, when my internal testers try to access it through Testflight app, it shows the error
"The requested app is not available or doesn't exist."
Could someone tell me what process I should follow or where I can correctly generate the ticket for my error? Since the Apple support page does not load.
Thanks!
Dear Apple Supervisors, im Enrik Sulaj an apps and games developer .I have many Why-s ! Why app review team have a stone heart? Why they dont value our work? Why they are not helpful?
Why they cant tell us where the problem is ? Why they dont do their work right? Why "They dont share information "even that information can solve the problem. Why they create the problem just to reject our games? I sent an appeal for that, still waiting for it but they always had respond with not a solution to me and not in an helpful form! Why they hate new creators? And the last why, why they make the impossible to undervalue creators hardwork and made us never work with Apple Again. I never saw an car game that collect gold and rubin, gives all free assets or crushes into a wall, but they have always their answer and dont listen to the facts, the most common answer
"Duplicated but with anonymous and not shareable proof "Apple supervisors, fix my problem, im an Apple unhappy user of Developer services ! Not about Apple policies, but even my new idea can get rejected. That will hurt so many new creators. Its just not right, to take money and to refuse to give service. If i buy your product you need to give me the service. At least the support, helpful support, not like (We cant share information, becouse if you analise it well that translates in " we cant help " or "we dont have any proof just want to make your road longer ".Fix this asap, apple review team need to support us, not just to say things we already know. My app is duplicated ? How is that possible didnt copy anybody, if they continue like this even if i have the problem i will never solve this becouse i dont know what to do, this situation is making me angry becouse think of it as in the same position, if you get refused for not a real reason. I will never give up, i will get my right, and i hope the other creators facing the same problem fix this also ! Do not use bots to do the work auto and faster, instead use your eyes, they never lie . Do not save time, instead do the work longer and ri to say a little thing, anything will be in the right place at the right time .
I have released a free app on the App Store, and some users have already downloaded it. Recently, I want to change this app to a paid app. I would like to know if users who have already downloaded the app will need to pay for it. I understand that if users still have the app on their device, they can update it for free; but if users have uninstalled the app, will they be required to pay when they download it again?
Issue Submitting Builds for Beta Review - "Beta Contract is Missing"
We are currently facing an issue in Testflight when trying to submit new builds for review for external Beta testing. Each time we attempt to submit a build in the "What to Test" dialog, we receive the following error message:
"There was an error processing your request. Please try again later."
Upon inspecting the browser response when clicking "Submit for Review" in the "What to Test" dialog, we found the following details:
code: "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING" detail: "Beta Contract is missing." id: "4ed15cb2-2732-4100-a660-0899dcb0e25a" status: "422" title: "Beta contract is missing for the app."
However, after checking the Developer Console, we are unable to locate any missing information or steps that need to be addressed.
We would greatly appreciate your assistance in resolving this issue as soon as possible, as we are currently unable to push any new builds for testing.
What we’re currently trying to do:
Contact Apple Developer Support (no response for about 2 weeks)
Create a new app bundle
Build on a different machine/Mac
Rebuild a previous version of the game that worked before
Create a new app on another account (it worked, but the build was rejected—THANK YOU FOR NOTHING—because it’s considered a copy of our own game)
We need to test before release, and we’re now three weeks behind our plans!
Rejected apps from appreview is it always require to resubmit again? Or just we can edit the build and put the new build and save and reply in the app review
Hello,
Currently I want to create a win-back offer for my app's monthly subscription, but whenever I choose to select Offer type option, Free, and selects options from the list like 3 Days, 1 Week, etc. It is just showing error like,
We can't process your request.
Go back to where you were and try again. If the problem continues, contact us.
Where I am successfully able to create win-back offers for weekly and yearly subscriptions without any issue.
I am trying this from last 2 days, but getting the same issue everytime.
Please help me solve the issue.
Thanks
Hi, I'm trying to create a response for a review through the Apple Store Connect API, but I receive the following error message when sending the body following this documentation: https://developer.apple.com/documentation/appstoreconnectapi/create_or_update_a_response_to_a_customer_review
cURL Request
--header 'Authorization: {{MY_BEARER_TOKEN}}' \
--header 'Content-Type: application/json' \
--data '{
"attributes": {
"responseBody": "{{MY_RESPONSE}}"
},
"relationships": {
"review": {
"data": {
"id": "{{REVIEW_ID}}",
"type": "customerReviews"
}
}
},
"type": "customerReviewResponses"
}'
*I changed the cURL to not display real data, but they are filled in my request.
Error message:
"errors": [
{
"id": "5575b9ef-9005-4db2-9a89-123b1aaa9355",
"status": "422",
"code": "ENTITY_UNPROCESSABLE",
"title": "The request entity is not a valid request document object",
"detail": "Unexpected or invalid value at 'attributes'.",
"meta": {
"position": {
"row": 2,
"column": 20
}
}
}
]
}
Can you help me put together the body correctly if that's the case of the error?
I have send email multiple time to Apple regrading " The Digital Services Act (DSA) requires Apple to verify and display trader contact information for all traders who may distribute content in the EU." But I have not recived any response from apple side.
I have request to you please give us response because we have some critical bug to deploy on app store.
Hi everyone,
I recently developed an app called Tarot Journal, primarily designed to help tarot readers record their readings and keep a journal. However, my app was marked as falling under the “astrology, horoscopes, or fortune telling” category, and was rejected.
The core features of my app include:
• Displaying tarot decks
• Recording the details of a tarot spread performed by the user
• AI-based tarot readings
• Monthly reports and summaries of drawn cards
Given the rejection, I am planning to improve the app by adding:
• A social feature for users to share their tarot readings
• AI-generated reports to offer more insights
I would love to know if anyone has faced a similar situation, and whether these improvements might increase the chances of my app being reconsidered for approval.
Thanks for your insights!
Hi,
Our business has recently been dealing with getting our app rejected for 4.3 Design Spam.
I've sent an appeal and sent a follow up as we weren't hearing back.
For context, we've been getting this as our rejection w.o any specific reasons for us to address.
We've been in the app store over 3 years and have been compliant throughout and to suddenly get this while trying to push new content, fixes, and updates to our new users has put a hindrance to our business.
All our code and designs were build in house (and or used from open source sdks) and we have mechanics that are unique to our app.
We want to continue to be compliant, but to just be left in the dark isn't exactly productive of both of our times.
Thank You
Hi i have uploaded a match 3 game and i have changed the game from levels selection to gameplay. but still i am getting copycat rejection. i dont know what i am missing, all the match 3 games have the same generc same gameplay than why i am getting the rejection kindly explain Thanks
Hi Experts,
Recently we've faced an issue when submitting the new build to AppstoreConnect for review/approval.
"Guideline 3.1.1 - Business - Payments - In-App Purchase
We found in our review that your app or its metadata provides access to mechanisms other than in-app purchase for purchases or subscriptions to be used in the app, which does not comply with the App Review Guidelines. Specifically:
Your app's description includes the following call-to-action and/or URL that directs users to external mechanisms for purchases or subscriptions to be used in the app: Website: http://abc.io
Next Steps
To resolve this issue, please remove features, account registration links, and any other links to your site that could indirectly provide access to external purchase mechanisms.
If you have any additional information to provide regarding the digital content and services in your app and how the guidelines apply to them, please reply to this message in App Store Connect and let us know. If there is information you'd like us to consider in our review of future submissions, please feel free to include it in the App Review Information section of App Store Connect."
Without any detail screenshoot or detailed clue to resolve it. I asked the Apple reviewer but hasn't got a clear respond yet.
We've tried to modify in-app meta data, even change the app's description to not link to any website that have account registration or external purchases but still getting rejection by Applestore.
I'm wondering if anyone used to face this issue and resolved , can you please advise us on how to resolve it quickly.
Thanks,
Vinh
If two different companies use the same bundle ID structure but add a suffix, such as com.company.app and com.company.app.fr, would the apps pass the App Review? The app names are different.
Same scenario described here:
https://forums.developer.apple.com/forums/thread/738942
User clicked accept for an internal tester invitation sent to their work apple id on their personal device which was signed in with their personal apple id.
This seems to have redeemed the code to the users personal account. However, the user has removed themselves from testing the app and we're trying to get their work apple id registered but the invite code that keeps being sent is coming back saying invalid.
Things we've tried:
We located the last build the user installed on their device and expired the builds
deleted / readded the work apple id to internal testing group
It's still sending the same invitation code from TestFlight and saying that the code cannot be redeemed.
It’s currently impossible to bulk upload an Apple Search Ads structure in the UI of Search Ads Advanced account.
I used the provided XLSX template for bulk structure creation, but each time I attempt to upload the file, I encounter the following error:
"Due to one or more issues, fileName.xlsx couldn't be uploaded."
As I see, there is a 500 error for the V4 API call in the console.
I