Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.

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Unable to Print after create Apple Pay Cert
I have create a certificate to use in apple pay button, an Apple Pay Payment Processing cert and an Apple Pay Merchant Identity cert. After i have create this cert, all new mas files and all applications in production on the apple store no longer allow the printing function. Is there some wrong step or should I enable some function on this certificate to allow printing? thanks in advanced
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630
Nov ’23
My Apple developer account was terminated over a year ago!!
What the hell, Apple terminated my account a year ago without any convincing reason after I made sales of about $4,000. I received a message from Apple about terminated my account and at the end of the message they said (Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your actions) It has now been more than a year and I have been trying to recover my account to no avail. There is no response from Apple. Anyone have the same problem? Does anyone have any solution?
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372
Nov ’23
App Store Connect screenshot images are small and fuzzy
I have a Mac app in App Store Connect (currently in TestFlight beta testing). When I first uploaded the sample screenshots and clicked on them immediately after uploading, the images were clear. Now, when I click on the preview images to see larger versions of them, they are much smaller and fuzzier than before. Is this an artifact of the portal (perhaps just showing me upscales of the thumbnails), and when I release to the App Store the screenshot images will be clear again? Or have I done something wrong?
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398
Nov ’23
Can't upload a build to App Store Connect | Xcode keeps creating an expired WDRC certificate
I can't upload a build via Xcode Organizer on Sonoma with Xcode 15.0.1. When I try to upload the build to App Store Connect via Xcode Organizer I get an error message: "App Store Connect access for ... is required. Add an account in Accounts settings." + "No App Store Connect access for the team". For info, I use my Apple ID as admin. I've tried several reboots (device and Xcode), in addition to many sign in/out from the account manager. All my certificates are created. No success. But I've found a strange issue with the WDRC (Apple Worldwide Developer Relations Certification Authority) certificate that may explain this error message (probably generic). I've create a dummy iOS project, and every time Xcode is managing the signing process (Automatic), an expired WDRC certificate is generated in Keychain. I can delete the certificate (Certificate Tab) but Xcode keep generating the file every time I open the project. The certificate sits next to the valid WDRC certificate. I've cleared all the provision profiles, and those in App Store Connect but Xcode keeps creating this expired certificate. I guess it's related to the "App Store Connect access" issue. I have several apps on the App Store, this is the first time I get blocked with such issue. I need help.
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2.5k
Nov ’23
About Adding a visionOS Platform and Uploading a visionOS Binary
I have modified two of my apps to run on visionOS and I see that in App Store Connect, one add a visionOS Platform. My question is, why would I want to do this if I can't upload a visionOS binary? Would it be to work on the metadata? Also, I would like to have my visionOS binary evaluated. Is there any way to do this at this time? It appears that only iOS or iPadOS apps are being evaluated.
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Nov ’23
Build visible available to test for internal testers, but invisible in Testflight app
Hello, I have built and submitted an app to AppStoreConnect using Github Actions and Fastlane. My build show up in the Testflight tab of the AppstoreConnect, and was attributed to a team of internal testers, including myself. The build number 4, version 2.2.5 is listed as "Waiting for Review", and in the internal test group listing it is green and "Testing". However, the build doesn't show up in the iOS Testflight App. Other apps and build are there, just not this one. How is it possible ? The app requires iOS 16 and the devices we test on are iOS 16 and iOS 17.
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359
Nov ’23
App Store Connect does not automatically release our app after it is in the "Accepted" state
Our app was in Review and was recently approved. In the App Review submission, we had an in-app event and an iOS build. The iOS build was approved, and the in-app event was not. We removed the rejected in-app event. Normally, the accepted app automatically gets released. In this case, the accepted app has been frozen in the "Accepted" state for more than 48 hours, with no options for us to release it and no automatic release. We cannot create a new app version nor can we do anything other than remove it from sale. There is no way to create a new iOS submission. When I click to review our previous App Review submission - it oddly shows 0 items. I blurred out our Submitted By, Submission ID, and Last Updated By fields for privacy. We've contacted App Review and submitted a feedback assistant. We haven't heard back from anyone and are running out of options. Our business is at a standstill as we cannot release this latest update. Any tips or suggestions would be greatly accepted. We've tried remove the availability in a number of countries and flipping it back. In analyzing the chrome/safari logs, it appears there are some network requests failing related to getting information about the build.
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343
Nov ’23
Error in "Submitting to Review"
HI, starting with iOS 17, we have started to receive an error ; "Unable to Add for Review The items below are required to start the review process: A 1024 x 1024 pixel app icon for your app must be added to the asset catalog in Xcode." The framework is : - Visual Stdio for Mac. - Xamarin We have followed many suggestions found in the internet, with no success. Is there anybody who can help us, with this issue. We have done many publishings same app, before iOS 17. Thanks in advance Mauricio
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268
Nov ’23
Delete Beta Tester API - Bug
Hi Apple team, I am using the appstore connect API for adding and deleting Beta testers. The Add tester API to Beta Group is creating a new resource ID - All good The Delete tester API to Beta Group - All good ISSUE: The List Beta Testers filter by email returns multiple testers entries and not just single resource. This list will keep increasing and having resources created with empty apps and groups. Ask: How can we remove the multiple entries from the list beta testers API as if i try using Delete Beta Testers API its returning 204 (No contents) and not (202 Accepted). Due to this the list goes huge for each add and remove in list user for single email. Any solution how to remove multiple resource entries.
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Nov ’23
Overflow Issue in the Amount Length of GetTransactionInfo for Retrieving Transaction Details
1.We are making a request to Apple's GetTransactionInfo api: request_uri: GET https://api.storekit.itunes.apple.com/inApps/v1/transactions/570xxxxxx152928 request_response_body` :{"signedTransactionInfo":"eyJh....."} 2.Parse the signedTransactionInfo content returned by the GetTransactionInfo Api JWSTransactionDecodedPayload: { "appAccountToken": "FBACxxxx376", "bundleId": "com.test.xx", "currency": "VND", "environment": "Production", "inAppOwnershipType": "PURCHASED", "originalPurchaseDate": 1700369755000, "originalTransactionId": "57xxxxxx2928", "price": -1795967296, "productId": "com.text.xx9", "purchaseDate": 1700364444000, "quantity": 1, "signedDate": 1700364444000, "storefront": "VNM", "storefrontId": "123456", "transactionId": "57xxxxxx2928", "transactionReason": "PURCHASE", "type": "Consumable" } 3. The Apple Api returned an abnormal price: -1,795,967,296. Personal speculation: The original price of the current order item [com.text.xx9] is 2,499,000 VND, and the Apple Api multiplies the price amount by 1000, resulting in a final amount of 2,499,000,000. However, due to an overflow issue in the length of the price amount, the price in the order details becomes -1,795,967,296, a negative number. Appstore api doc: GetTransactionInfo Api docGet Transaction Info | Apple Developer Documentation JWSTransactionDecodedPayload doc:JWSTransactionDecodedPayload | Apple Developer Documentation
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632
Nov ’23
Need a Phone Call With Apple for Closed Account Developer
Hi everyone, after 9 years apple closed my account for violating guidelines. I'm trying in every way to talk to a manager but I can't do it in any way, I've sent an email, I've sent a request to be reinserted into the Apple program but no one is replying to me. How can I do it, do you have any suggestions on this. I have to prove my total innocence of what Apple said but I have no way to talk to the team. Thanks for your help
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307
Nov ’23
How to bundle Freemium Apps?
I have 5 apps in the store that I want to bundle in the Apple Store: 2 are paid -> I could easily bundle them 2 are freemium, i.e. basic version is free, upgrade with in-app purchase 1 is free I wanted to bundle the two freemium apps with a retail price of USD 0.00, but it seems that only subscriptions can be bundled. Am I doing something wrong? What is the best practice for bundles in general and for bundles with different sales models? Thanks for your help and support!
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561
Nov ’23
Weird Rejection Message
Hello! I submitted my app, and then it got rejected for a metadata problem and a permissions request I forgot to add, I fixed both and re-submitted. A few hours later, I got rejected again for "Other", with this message: Hello, Thank you for submitting your app for review. We need additional time to evaluate your submission and Apple Developer Program account. Your submission status will appear as "Rejected" in App Store Connect while we investigate. However, we do not require a revised binary or additional information from you at this time. While there may be a delay due to high submission volumes, we are working to complete our review as soon as possible. If we notice any issues that require your attention, we will let you know via App Store Connect. If we find no issues with your submission or account, the submission will be approved. We will notify you as soon as there is new information to share. Other review inquiries may be filed via the Apple Developer Contact Us page. Best regards, App Store Review When I look it up, all results are over 6 months to a year old, and most of the time people don't reply with what has happened after they got this message. Any guidance, please? Thanks!
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Nov ’23
Testing App Store Server Notifications?
What is the best way to trigger App Store Server Notifications to test your endpoint? There is a document on Request Test Notification but this only has information on the URL without any info on the expected request parameters, etc. The ideal experience would be that StoreKit2 debugging inside XCode fires server notifications to a specified URL, but it doesn't seem to be supported.
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656
Nov ’23
ITMS-90895: Missing Icon - No such asset is present in the asset catalog.
I have added an alternate icon in my iOS app which I am setting using setAlternateIcon method. It works perfectly during development and local app distribution, however when I try to upload a build to App Store Connect, I get the following error: ITMS-90895: Missing Icon - The Info.plist key CFBundleIcons.CFBundleAlternateIcons contains an entry “AppIconTwo” that references asset “AppIconTwo” No such asset is present in the asset catalog. I'm unable to upload builds with this extra app-icon added. Kindly help me solve this.
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641
Nov ’23