I submitted an app for review and it was rejected. The reason: "We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps." I wrote to Apple, for first we developed the App on another Developer-Account until got my own developer account. Apple replied they can't give any information about other developer account. Currently i got no useful informations how i can solve this problem. any suggestions or ideas? tanks a lot

We submitted a non-renewing subscription with a new version for first time review. After submitting the version the status changed to "Waiting for review" and the "In-App purchase" section disappeared. Though we had a lot of trouble with the review process I wonder if this is "normal" or if something went wrong. My question: Is it normal that the in-App purchase section is not visible while a Version is waiting for review?

I'm having an issue with an app installation on my iPhone where it keeps installing the latest TestFlight version instead of the public App Store version. Here are the details: I initially installed version 1.24 of the app via TestFlight. I then uninstalled both the app and TestFlight and tried to reinstall the app from the App Store, which should be version 1.6 (the current public release). Despite this, the App Store keeps installing version 1.24, which is the TestFlight version. Here’s what I’ve tried so far: Uninstalled both the app and TestFlight. Restarted the iPhone to clear any cached data. Tried offloading and reinstalling the App Store app through Settings to clear its cache. Reinstalled only the App Store version, but the device still downloads the TestFlight release. Has anyone experienced this before? Are there additional steps I can take to reset the association to the App Store version? Any insights would be greatly appreciated. Thank you!

I’m encountering a problem with my iOS app with new Live Caller ID extension when uploading to TestFlight. Here’s what's happening: When I try to upload the app to TestFlight without the NSExtensionPrincipalClass, I get the following error: Missing Info.plist values. No values for NSExtensionMainStoryboard or NSExtensionPrincipalClass found in extension Info.plist for foo.app/PlugIns/bar.appex However, if I include the NSExtensionPrincipalClass in the Info.plist of my extension, the app fails to launch on both the dev build and through TestFlight. The error message I receive is: bar.appex with id <bundle_id> defines either an NSExtensionMainStoryboard or NSExtensionPrincipalClass key, which is not allowed for the extension point com.apple.live-lookup Has anyone experienced a similar issue? How to fix it?

We have a CD pipeline set up for many apps (we're an app dev agency, we're uploading apps all the time). Uploads of our apps to AppStoreConnect using the iTMSTransporter command line tool started failing a few days ago. If we attempt to upload the same bundle using the Mac Transporter app, it uploads just fine. The problem only seems to be the iTMSTransporter command line tool. The version of the tool we're using is: iTMSTransporter, version 3.3.0 I've also tried running these commands pointing at the version of iTMSTransporter running at /Applications/Transporter.app/Contents/itms/bin/iTMSTransporter but this won't even start due to some Java security certificate issue. An example of the command we are calling is: /usr/local/itms/bin/iTMSTransporter -m upload -v eXtreme -f "/path/to/Bundle.itmsp" -jwt {generatedJwtHere} The bundle appears to actually upload to the AppStore OK, after lots of logs we get a message like: INFO: Reservation committed: (CPUSource221/v4/0b/e5/74/0be57409-0479-3c02-0fa7-6b1e2125342f/http-transport-diagnostic-2323106272954036093.txt) file: (http-transport-diagnostic-2323106272954036093.txt) [2024-10-30 14:48:12 AEDT] <RLT-001> INFO: Finished upload for reservation: (CPUSource221/v4/0b/e5/74/0be57409-0479-3c02-0fa7-6b1e2125342f/http-transport-diagnostic-2323106272954036093.txt) file: (http-transport-diagnostic-2323106272954036093.txt) But then soon after the system fails. Here's the last bunch of lines from the logs: [2024-10-30 14:48:12 AEDT] <main> DBG-X: Using operation named: validateAssets [2024-10-30 14:48:12 AEDT] <main> DBG-X: Apple's web service operation input parameters: [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter Application = iTMSTransporter [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter BaseVersion = 3.3.0 [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter CPUToken = fdc4eb8b-c249-4c70-bf90-8b0878d2de9c/1730248300667 [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter Files = [metadata.xml, App.ipa] [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter MetadataChecksum = c32ad756f090da68830123132a616e3a [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter MetadataCompressed = (suppressed) [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter MetadataInfo = {packageVersion=software4.7} [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter OSIdentifier = Mac OS X 14.5 (aarch64); jvm=17.0.7+7-iTunesOpenJDK-3; jre=17.0.7+7-iTunesOpenJDK-3; arch=arm64; rosetta=true [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter PackageName = Bundle.itmsp [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter PackageSize = 40603953 [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter RequestUUID = 1c12bf85-9ff2-4916-a55c-12dd9e4ab771 [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter StatisticsClientStartDateTimeZoneISO = 2024-10-30T14:48:12+11:00 [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter StreamingInfoList = [file: 97c48494-e436-484d-9a5f-2a84576553338130357476207288847.swinfo.plist.gz, content-length: 194606, content-type: application/binary, MD5: b4df61ca1fb5d74e74b13117619a5cd2] [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter Transport = HTTP [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter TransporterArguments = -m upload -v eXtreme -f /Users/mick/Projects/Catholic Cemeteries/CCC App/Bundle.itmsp -jwt **hidden value** [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter TxTransportVersions = {SigniantTCP=1.3.0, Aspera=1.2.1, Signiant=1.3.0, HTTP=2.1.2.SNAPSHOT} [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter Version = 3.3.0 [2024-10-30 14:48:12 AEDT] <main> DBG-X: parameter iTMSTransporterMode = upload [2024-10-30 14:48:12 AEDT] <main> INFO: id = 20241030144812-155 [2024-10-30 14:48:12 AEDT] <main> DEBUG: SMART-CLIENT: getCurrent(); using pinned data center = contentdelivery01.itunes.apple.com [2024-10-30 14:48:12 AEDT] <main> INFO: iTMSTransporter Correlation Key: 816c0e77-2860-4ba5-9e0d-61d633c61b7f-0001 [2024-10-30 14:48:12 AEDT] <main> DEBUG: SMART-CLIENT: Host HTTP header: contentdelivery01.itunes.apple.com [2024-10-30 14:48:15 AEDT] <main> DBG-X: Apple's web service operation return value: [2024-10-30 14:48:15 AEDT] <main> DBG-X: parameter Errors = [An error occurred while trying to call the requested method validateAssets. (1272)] [2024-10-30 14:48:15 AEDT] <main> DBG-X: parameter RestartClient = false [2024-10-30 14:48:15 AEDT] <main> DBG-X: parameter ErrorCode = 1272 [2024-10-30 14:48:15 AEDT] <main> DBG-X: parameter ErrorMessage = An error occurred while trying to call the requested method validateAssets. (1272) [2024-10-30 14:48:15 AEDT] <main> DBG-X: parameter Success = false [2024-10-30 14:48:15 AEDT] <main> ERROR: An error occurred while trying to call the requested method validateAssets. (1272) [2024-10-30 14:48:15 AEDT] <main> DBG-X: The error code is: 1272 [2024-10-30 14:48:15 AEDT] <main> INFO: Done performing authentication. This problem is affecting all our apps. We've tried apps built using Xcode 15 and 16. All issues are happening on Mac machines.

Hello, We offer our clients tickets for monuments along with an audio guide included with the ticket purchase. Our clients buy their visit in advance, which includes access to audio and video content available through our application. To access this content, the user must enter their ticket number. We believe we fit perfectly into the "Reader App" category, as specified in section 3.1.3(a) of the guidelines, which states: "Apps may allow a user to access previously purchased content or content subscriptions (specifically: magazines, newspapers, books, audio, music, and video)." This is exactly our case. We have sent several messages presenting precise and concrete arguments based on the guidelines, but it seems that these arguments are not taken into account, as the responses we receive are often general or appear to be standard replies. Since our application allows a user to access content they have previously purchased, can we indeed be classified in the "Reader App" category? If not, could you explain why? Thank you for your help.

I'm currently experiencing the same problem that many have had with error 422 "Beta contract is missing." I read that I should contact Apple support, but when I try to access the support page and log in with my credentials, the page doesn't load and I can't generate a ticket to resolve this problem. I get the message "There was an error processing your request. Please try again later." And when I inspect with Safari it shows me this information: "errors" : [ { "id" : "9be0314c-3bd5-4143-a625-602322d7156e", "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] This is when I want to share the most recent build of my app with external groups through Testflight, but additionally, when my internal testers try to access it through Testflight app, it shows the error "The requested app is not available or doesn't exist." Could someone tell me what process I should follow or where I can correctly generate the ticket for my error? Since the Apple support page does not load. Thanks!

My app was rejected by the Apple review team because it is designed to function exclusively in Oman and requires a VPN to operate outside the country. Since the reviewers cannot access the app from outside Oman, it led to the rejection. I already selected Availability region Oman I would appreciate your assistance in resolving this issue.

My application allows to upload photo logs and assign it to a person only by uploading images from camera. In the process it asks for camera and geolocation permissions. At this moment it doesn't do much. Why could this be happening? Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app collects information from various public sources to build individual profiles. Next Steps To resolve this issue, please remove any feature that attempts to build individual profiles based on collected public data.

Hello again , i'm Enrik Sulaj .How can i find how to solve the problem ? Its almost impossible to solve by just guessing it . The app review need to be specific too .They just say "we cant provide" , how can i find the problem by myself if they created it and cant give me specified proof that i violated 4.3.0 Design-Spam ? If i did something it need facts to be proven . If there are no facts , there is not a problem . If there is a problem , with full details which object is duplicated it will be fixed soon . But there is not facts , not proofs , not a single detail , just random things . My 2 games are taking longer time waiting to be published , but apple review team reject games with not an single detail how to fix . The just keep rejecting without showing facts , real reasons and without giving helpful support .I disagree with their decision .

Hello, Currently I want to create a win-back offer for my app's monthly subscription, but whenever I choose to select Offer type option, Free, and selects options from the list like 3 Days, 1 Week, etc. It is just showing error like, We can't process your request. Go back to where you were and try again. If the problem continues, contact us. Where I am successfully able to create win-back offers for weekly and yearly subscriptions without any issue. I am trying this from last 2 days, but getting the same issue everytime. Please help me solve the issue. Thanks

I have released a free app on the App Store, and some users have already downloaded it. Recently, I want to change this app to a paid app. I would like to know if users who have already downloaded the app will need to pay for it. I understand that if users still have the app on their device, they can update it for free; but if users have uninstalled the app, will they be required to pay when they download it again?

Issue Submitting Builds for Beta Review - "Beta Contract is Missing" We are currently facing an issue in Testflight when trying to submit new builds for review for external Beta testing. Each time we attempt to submit a build in the "What to Test" dialog, we receive the following error message: "There was an error processing your request. Please try again later." Upon inspecting the browser response when clicking "Submit for Review" in the "What to Test" dialog, we found the following details: code: "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING" detail: "Beta Contract is missing." id: "4ed15cb2-2732-4100-a660-0899dcb0e25a" status: "422" title: "Beta contract is missing for the app." However, after checking the Developer Console, we are unable to locate any missing information or steps that need to be addressed. We would greatly appreciate your assistance in resolving this issue as soon as possible, as we are currently unable to push any new builds for testing. What we’re currently trying to do: Contact Apple Developer Support (no response for about 2 weeks) Create a new app bundle Build on a different machine/Mac Rebuild a previous version of the game that worked before Create a new app on another account (it worked, but the build was rejected—THANK YOU FOR NOTHING—because it’s considered a copy of our own game) We need to test before release, and we’re now three weeks behind our plans!

Rejected apps from appreview is it always require to resubmit again? Or just we can edit the build and put the new build and save and reply in the app review

We have an app that we have grown and we are at the point where we want to monetize it. The app is a way for businesses to list their services and the users can then find the businesses. The app has two account classes - one of regular, individual users, and another for businesses. We want to charge the businesses for the use of certain app features beyond a free tier. https://developer.apple.com/app-store/review/guidelines/#acceptable Specifically: 3.1.3(e) Goods and Services Outside of the App: If your app enables people to purchase physical goods or services that will be consumed outside of the app, you must use purchase methods other than in-app purchase to collect those payments, such as Apple Pay or traditional credit card entry. We will be offering certain physical services on some of our plans, but not all of our plans. Does this mean that we will be required to use in-app purchases versus redirecting to our website so that the business can sign up via credit card? 3.1.3(c) Enterprise Services: If your app is only sold directly by you to organizations or groups for their employees or students (for example professional databases and classroom management tools), you may allow enterprise users to access previously-purchased content or subscriptions. Consumer, single user, or family sales must use in-app purchase. We will only be charging businesses (enterprises) for the use of the app, and it will be used by their employees. However we also want to automate the signup of businesses for the app. Does this mean that if we automate the signup, we must allow for in-app purchases? If we use any sort of external payment link, they we MUST request an external purchase link entitlement from apple, correct?

Dear Apple Supervisors, im Enrik Sulaj an apps and games developer .I have many Why-s ! Why app review team have a stone heart? Why they dont value our work? Why they are not helpful? Why they cant tell us where the problem is ? Why they dont do their work right? Why "They dont share information "even that information can solve the problem. Why they create the problem just to reject our games? I sent an appeal for that, still waiting for it but they always had respond with not a solution to me and not in an helpful form! Why they hate new creators? And the last why, why they make the impossible to undervalue creators hardwork and made us never work with Apple Again. I never saw an car game that collect gold and rubin, gives all free assets or crushes into a wall, but they have always their answer and dont listen to the facts, the most common answer "Duplicated but with anonymous and not shareable proof "Apple supervisors, fix my problem, im an Apple unhappy user of Developer services ! Not about Apple policies, but even my new idea can get rejected. That will hurt so many new creators. Its just not right, to take money and to refuse to give service. If i buy your product you need to give me the service. At least the support, helpful support, not like (We cant share information, becouse if you analise it well that translates in " we cant help " or "we dont have any proof just want to make your road longer ".Fix this asap, apple review team need to support us, not just to say things we already know. My app is duplicated ? How is that possible didnt copy anybody, if they continue like this even if i have the problem i will never solve this becouse i dont know what to do, this situation is making me angry becouse think of it as in the same position, if you get refused for not a real reason. I will never give up, i will get my right, and i hope the other creators facing the same problem fix this also ! Do not use bots to do the work auto and faster, instead use your eyes, they never lie . Do not save time, instead do the work longer and ri to say a little thing, anything will be in the right place at the right time .

Hi I got below email from app store after publishing.We have built UI and UX from scratch without copying from 3rd Party.Can you please help me how to check below issues. The app or its metadata appears to contain potentially misleading content. Specifically, the app includes content that resembles Khichiq without the necessary authorization. Next Steps Please demonstrate your relationship with any third-party brand owners represented in the app.

It’s currently impossible to bulk upload an Apple Search Ads structure in the UI of Search Ads Advanced account. I used the provided XLSX template for bulk structure creation, but each time I attempt to upload the file, I encounter the following error: "Due to one or more issues, fileName.xlsx couldn't be uploaded." As I see, there is a 500 error for the V4 API call in the console. I

Hello, my indie app has somewhat significant traction in China (both downloads and subscription purchases), but I also have high refund rate there, like multiples of other countries... Perhaps even as 80 % or more of my refunds are in China although the share of downloads and purchases is way lower. I am curious if someone else also has this issue? My app has the "Blinkist trial" onboarding which shows the timeline and has notification on day 5 (for weekly trial), that paid subscription starts soon. However even after stopping showing this onboarding in China for new users I still have most of my refunds from China. I am trying to understand whether this may be broader "phenomenon" or maybe something super specific to my app. As far as I know Apple doesn't share the refund request reasons with developers and I did not get any support emails that would hint at why people are asking for refund. Thanks! Since Apple can terminate your developer account if you have "high" refund rate, I would like to get to the bottom of this.

My main app contains a complete sub app, but when I put this app on TestFlight, the startup report says that The provisioning profile is invalid; The main app was launched separately and runs normally. Please help me deal with the issue of invalid preset description files. Thank you myapp.app --Contents --bin --subapp.app --Contents --MacOS --Frameworks --MacOS --Frameworks