App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

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It says: "There are still screenshot uploads in progress." when submit a new build
I'm submitting a new version of my app, and after click "submit for Review", it show that: A few more items are needed in order to submit for review The items listed below are required for submission:There are still screenshot uploads in progress. I didn't met this problem before. Is that mean I haven't upload all the screenshot required or it's still uploading the screenshots to App Store Connect's server? Cause before there is a "save" button after you drag images to the screenshots area, now you don't. And I think I have uploaded all the screenshots needed and I waited a day to try submit again, still the same. What should I do?
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Jun ’20
Remove macOS app from the App Store
Hello, With the new App Store Connect, iOS apps become available on the new Macs with Apple Silicon natively. A couple of my apps got quite some complications with Catalyst and do not need it anymore. I would like to know how to completely remove a platform from App Store Connect, without impacting the iOS version, so that I can let my iOS app be available on the Mac App Store instead of the Catalyst app. Thank you
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Jun ’20
Small business program approval
How long does it take from applying to the Small Business Program to getting it confirmed? Google has a similar program and that whole process took two days. I’ve been waiting for over a month now without recieving any confirmation, information etc. Nada. Wrote to the Apple support and got a generic reply that didn’t really answer anything. It is soon time for a payment from sales and it’s getting really frustrating. Do Apple pay back the difference retroactively?
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Jul ’21
(App Store rejected because invalid symlink)ITMS-90332: Invalid Symbolic Link - The symbolic link
When I submitted to the MacOS Apple Store, it was rejected, and the following error was prompted, what should I do (I used a third-party build and signature, and did not use XCode) Dear Developer,We identified one or more issues with a recent delivery for your app, "CollDesk" 1.0.0 (1.0.0). Please correct the following issues, then upload again.ITMS-90332: Invalid Symbolic Link - The symbolic link 'com.colltech.desk.pkg/Payload/CollDesk.app/Contents/Frameworks/QtPrintSupport.framework/Headers' resolves to an invalid location. Make sure that the symbolic link does not resolve to itself, and that the location exists and is contained within the app bundle.ITMS-90332: Invalid Symbolic Link - The symbolic link 'com.colltech.desk.pkg/Payload/CollDesk.app/Contents/Frameworks/QtGui.framework/Headers' resolves to an invalid location. Make sure that the symbolic link does not resolve to itself, and that the location exists and is contained within the app bundle.ITMS-90332: Invalid Symbolic Link - The symbolic link 'com.colltech.desk.pkg/Payload/CollDesk.app/Contents/Frameworks/QtDBus.framework/Headers' resolves to an invalid location. Make sure that the symbolic link does not resolve to itself, and that the location exists and is contained within the app bundle.ITMS-90332: Invalid Symbolic Link - The symbolic link 'com.colltech.desk.pkg/Payload/CollDesk.app/Contents/Frameworks/QtXml.framework/Headers' resolves to an invalid location. Make sure that the symbolic link does not resolve to itself, and that the location exists and is contained within the app bundle.ITMS-90332: Invalid Symbolic Link - The symbolic link 'com.colltech.desk.pkg/Payload/CollDesk.app/Contents/Frameworks/QtCore.framework/Headers' resolves to an invalid location. Make sure that the symbolic link does not resolve to itself, and that the location exists and is contained within the app bundle.ITMS-90332: Invalid Symbolic Link - The symbolic link 'com.colltech.desk.pkg/Payload/CollDesk.app/Contents/Frameworks/QtWidgets.framework/Headers' resolves to an invalid location. Make sure that the symbolic link does not resolve to itself, and that the location exists and is contained within the app bundle.
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Aug ’21
Issues in uploading screenshots for iOS app in App Store Connect
We have two sets of screenshot images for 5.5 and 6.5 displays of the iOS app which needs a new version. When I first uploaded the screenshot set for the 6.5 display, it looks all good. Then I uploaded another set for the 5.5 display and headed back to check 6.5 images. I found some of them reported errors IMAGE_TOOL_FAILURE. Then I deleted all 6.5 screenshots, re-uploaded for the 6.5 display again. However, this time 5.5 had errors. It is like a loop. I tried tens of times. And, if I upload 6.5 first, it all looks good. And then I go to another tab, for example, the app information tab and then come back. I also find the images are marked as 'The file has been uploaded and is processing ' .
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Dec ’21
iOS: Unable to see the option of App Icon in the Product Page Optimization page in the app store connect
As the Product Page Optimization option is now available in the App Store Connect, I thought to try it out. So I have created a test to try different App Icons. I have followed these steps to create a test and treatments for product page optimization, https://help.apple.com/app-store-connect/#/dev811bef199 But there I am unable to see the option to change the App Icon for different treatments. There I can only see the screenshots, as you can see in the attached SS . Please let me know how can I get the option to change the App Icon for different treatments for Product Page Optimization.
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Dec ’21
Where to review and agree the newly updated agrement??
Hello I got this message in my appstore connect. But, i cant find anywhere to view or a button to agree to this. Anybody have any idea how to solve this? The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement by signing in to their account on the Apple Developer website.
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Jan ’22
App Store Connect App Version filter greyed out
When viewing total downloads for an App in App Store Connect App Analytics, the option to filter Total Downloads by version is greyed out when clicking Add Filter even though the app has had a version change 1 week ago as shown in the App Store Version history. The version option is greyed out when running App Store Connect from Windows (using Firefox) and from a Mac (using Safari)
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2.8k
Jan ’22
Account Termination
I was on the developer program for a while, around half a year. We had developed an app submitted it to the review, and got approved. Fast forward a couple of months we got a message that "some changes needed". We made them and submitted the app to another review and it also got approved. A month later we received a notification of termination due to: Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, or the Program.” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account. App removed, account blocked, and their contact us button leads to a screen that we are in the area that cant appeal to the app review team. We submitted a general support query. But want to contact them in some other way. At least to get clarification, because we believe that we did not breach any rules. Any help?
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Jan ’22
Why is app store displaying Chinese developer names in non-Chinese markets?
I'm Chinese and I get that develpers in China must have their legal Chinese names submitted as a required step during registration. But why the hell is my Chinese name displayed in a non-Chinese market as my developer name? Please at leave give us an option to display English names on global markets. (In case you don't know, Chinese names can be translated to English via pinyin, it's a 1-to-1 mapping. Any Chinese names have their corresponding English names via pinyin) I also called Apple today, they said that it's due to regulations. Again, I get that. But displaying Chinese as developer names in non-Chinese markets just dont make any sense.
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May ’22
Is there a limit to how many Subscription Groups we can create in total?
We have identified Subscription Groups for our use-case based on the below note from Apple, but there is no mention of any limitations in the doc. Can we create unlimited number of Subscription Groups or is there a limit? If your app needs to offer users the ability to buy multiple subscriptions — for example, to subscribe to more than one channel in a streaming app — you can add these subscriptions to different groups. Users who buy subscriptions in multiple groups will be billed separately for each subscription. Thanks in advance!
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Jul ’22
Error uploading only Mac Catalyst build of App through App Store Connect
Every time I try to upload the Mac Catalyst build of my App to App Store Connect, I get the following error: Asset validation failed This bundle is invalid. The value for key CFBundleVersion [3] in the Info.plist file must contain a higher version than that of the previously uploaded version [8]. Please find more information about CFBundleVersion at https://developer.apple.com/documentation/bundleresources/information_property_list/cfbundleversion (ID: 60d6b17f-ea3e-4e82-a6e6-21c18e6fb9ef) I have tried updating the version and build numbers in Xcode - still getting the same error. The Info.plist also looks fine - it just contains $(CURRENT_PROJECT_VERSION) next to Bundle version. The kicker is that I'm having no issues with uploading iOS builds - only Mac Catalyst builds. Any help would be appreciated - I've been stuck on this problem for months! I'm running Xcode 14 on macOS 12.5.1
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2.2k
Sep ’22