Feedback Assistant

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Use Feedback Assistant to report issues and give suggestions about using Apple software and developing for Apple platforms.

Posts under Feedback Assistant tag

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Xcode Cloud uses beta version when configured for latest release
My builds failed today with this error: Unsupported SDK or Xcode version. Your app was built with an SDK or version of Xcode that isn’t supported. Although you can use beta versions of SDKs and Xcode to build and upload apps to App Store Connect, you need to use the latest Release Candidates (RC) for SDKs and Xcode to submit the app. For details on currently supported SDKs and versions of Xcode, visit: https://developer.apple.com/news/releases. The thing is, I have Xcode Cloud configured to use the latest release. There is a separate configuration for "Latest beta or release", so why is it using the Xcode 16.2 Beta 3 build? This is clearly a beta. If you're going to give me an option to use the latest release, then it should do what it says.
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Email notification on Lock Screen not appearing
Using the native email ios mail app iPhone 16 pro. When an email arrives the phone will ding or vibrate, but the message notification doesn't appear on lock screen. If you touch the screen from dim to wake then scroll up, the email notification does appear. If the phone is open the notification also appears at the top of screen as it's meant to do. This started yesterday with iOS 18.2 beta 1. It was not resolved with the new update.
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Rest Finger To Open not working on iPad OS 18.1 for iPad 9th 10.2 inch
Hello, After upgrading to iPad OS 18.1, Rest Finger To Open not working on my device - which is an 9th-generation iPad (10.2 inch) - anymore, now I have to actually press the Home button, only then I can unlock the screen with Touch ID. It was fine on iPad OS 17, where I just need to rest my finger on the Touch ID (or Home button) and it would unlock the device right away, no need to press. I'm sure all the required settings have been checked (please check out the screenshots). Not sure if anyone else is facing this. Hope it's not only me. Please take a look at this and fix it if it's a genuine issue. Thank you.
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CLBackgroundActivitySession Crash Issue - Misleading Apple Guidance
I encountered a crash in iOS 17 related to CLBackgroundActivitySession, which appears to be due to misleading guidance in an Apple’s WWDC video. Crash sample code: https://github.com/steve-ham/AppleLocationCrash Simplified Reproduction Steps: 1. Open the GitHub sample app. 2. Archive and export (Distribute App -> Custom -> (Release Testing, Enterprise, or Debugging) -> Export). 3. Open the app. 4. Tap enableBackgroundLocation -> select Allow While Using App on the system popup. 5. Tap disableBackgroundLocation. 6. Go to the iOS home screen. 7. Wait for 10 seconds. 8. Reopen the app -> crash occurs. The crash happens because setting CLBackgroundActivitySession to nil does not end the session, despite Apple’s guidance suggesting it should. Below is the exact quote from WWDC 2023, which explicitly states that both calling invalidate() or letting the object get destroyed (i.e., setting to nil) would end the session: WWDC 2023 Discover Streamlined Location Updates (https://developer.apple.com/videos/play/wwdc2023/10180/) “Before starting the updates, you should instantiate a CLBackgroundActivitySession object to start a new session. Note, we are assigning the session to self.backgroundActivity, which is a property and not to a local variable. And this is important because if we used a local variable, then when it goes out of scope, the object it holds would be deallocated, invalidating the session and potentially ending your app’s access to location. Then when we want to end our session, we can do that by sending the invalidate message or by letting the object be destroyed.” I’ve submitted this to Apple for resolution but wanted to share this with the community. This misguidance has caused issues in my app’s release. If Apple could reply to confirm or provide clarification, it would be greatly appreciated. P.S. Even a minimal implementation in viewDidLoad triggers the crash: let session = CLBackgroundActivitySession() print("session (session)")
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IOS 18.2 beta 2 crashing
Hello all, I’ve had the iOS 18 beta since it’s been available, but recently when I updated to iOS 18.2 beta 2 I’ve been experiencing random crashes and frozen screens. I can’t seem to find any common reason for it, as it’s seemingly random. My screen will turn black and show the loading icon like I’ve run out of battery before the screen turns back on showing the Lock Screen. I’ve experienced crashes anywhere from 1-5 times daily for roughly 3-5 days, though the screen has only frozen once and gone completely unresponsive for a solid minute. When it froze I attempted to power off the phone, but all buttons were y responsive as well. After around a minute had passed, the screen went black and it crashed before returning to the Lock Screen and working otherwise fine afterwards. Has anyone else experienced this, or know a potential reason this is happening ?
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iOS18.1 Issue SwiftUI’s App
The interactiveDismissDisabled() function in SwiftUI's Sheet no longer works as expected in iOS 18.1 (22B83). It was working as expected until iOS 18.0.1. Are there any other users experiencing the same issue? struct ContentView: View { @State private var openSheet = false var body: some View { NavigationStack { Button("Open") { openSheet = true } .sheet(isPresented: $openSheet) { SheetView() } } } } struct SheetView: View { @Environment(\.dismiss) private var dismiss var body: some View { NavigationStack { Text("This is the Sheet") .toolbar { ToolbarItem(placement: .cancellationAction) { Button("Cancel") { dismiss() } } } .interactiveDismissDisabled() } } } Supplementary information: In iOS 18.1, even Apple's native Journal app allows users to swipe-to-dismiss the sheet when creating a new entry. Previously, a confirmation dialog would be displayed, but this is no longer the case.​​​​​​​​​​​​​​​​
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It is possible to get a status update about a problem reported in a FB ticket that was filed by another party?
I tend to remember that it is not possible to get a status update for a FB Ticket as long as you are not the one (or part of the team) who created the ticket (for obvious privacy and confidentiality reasons). And based on what I'm reading from some posts in the forum, it's not unusual that a FB ticket declared to be a duplicate of another ticket is not updated when the original ticket is either fixed or closed. So what is the recommendation to be informed about the status of a problem when you know that a FB ticket was already filed by another party (and it's obvious your ticket will be marked to be a duplicate)? File a FB ticket on the same topic with a reference to the original FB ticket and pray? N.B. : this is not a case listed in the https://developer.apple.com/bug-reporting/ page.
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Sep ’24
WKWebView adding cookie does not work with iOS 18 beta
If you create a cookie and add to the WKWebViewConfiguration the completionHandler returns 'Cookies synced' suggesting cookie was added with success. However, upon inspection of app in Safari the cookie is not there. This is broken in iOS 18 beta and works in previous versions without issue. Did Apple change the WKWebView API and break this feature? code snippet: NSDictionary* settings = self.commandDelegate.settings; WKWebViewConfiguration* configuration = [self createConfigurationFromSettings:settings]; configuration.userContentController = userContentController; NSMutableDictionary *cookieProperties = [NSMutableDictionary dictionary]; [cookieProperties setObject:@"foo" forKey:NSHTTPCookieName]; [cookieProperties setObject:@"bar" forKey:NSHTTPCookieValue]; [cookieProperties setObject:@"mydomain.com" forKey:NSHTTPCookieDomain]; [cookieProperties setObject:@"mydomain.com" forKey:NSHTTPCookieOriginURL]; [cookieProperties setObject:@"/" forKey:NSHTTPCookiePath]; NSHTTPCookie *cookie = [NSHTTPCookie cookieWithProperties:cookieProperties]; [configuration.websiteDataStore.httpCookieStore setCookie:cookie completionHandler:^{NSLog(@"Cookies synced");}]; WKWebView* wkWebView = [[WKWebView alloc] initWithFrame:self.engineWebView.frame configuration:configuration];
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Oct ’24
PD Packet Communication Issue with iPad Pro in Powerpack/Hub Development
Hello, We are currently using Hub which uses CYPD3125 PD chip, It is used to connect with both Android and iOS devices. While our device works seamlessly with Android devices, we are encountering an issue when connecting to iOS devices, specifically the iPad Pro. Issue Description: The Powerpack/Hub is intended to handle Power Delivery (PD) communications. When connected to an Android device, the PD packets are exchanged correctly, and the device functions as expected. However, when connected to an iPad Pro, we observe abnormal PD packet exchanges which lead to malfunctioning of the Powerpack/Hub. Observations: Attached is a snapshot of the PD packets we captured while troubleshooting the issue in a scenario where the AC power adapter was initially connected. After a few seconds, we removed the plug, waited for a few seconds, and then plugged in the AC power again. This was the scenario when we captured the PD packets, as seen in the snapshot. The packets appear to be different when compared to those captured with an Android device. Below is the screenshot of the PD packet capture with Apple device: Below is the screenshot of the PD packet capture with Android device: Technical Observations: Initial Connection: The connection initiates but does not follow the expected PD communication sequence. Packet Structure: In the capture, the iPad Pro shows a series of PD Msg types including Src Cap, Req, and Accept, but there are also unexpected messages such as Hard Reset and Soft Reset that disrupt the communication. Timing Issues: The timestamps show irregular intervals between packets when connected to the iPad Pro, suggesting possible timing synchronization issues. Unexpected Resets: The capture shows a Hard Reset event at packet 9, which is not observed in the Android device captures. This suggests the iPad Pro might be detecting an error and attempting to reset the connection. Steps Taken: Verified the firmware and hardware implementation of the Powerpack/Hub. Ensured compliance with USB PD standards. Tested with multiple iPad Pro units to rule out device-specific issues. Additional Details: We have also tested with iPad Air and observed the same issue. The tests were conducted on both iOS version 16 and 17. We are attaching a USB PD capture with an Android device where it is working fine as expected. The PD packets were captured in a scenario where the AC power adapter was initially connected. After a few seconds, we removed the plug, waited for a few seconds, and then plugged in the AC power again. This was the scenario when we captured the PD packets, as seen in the snapshot. Despite these steps, the issue persists. We seek guidance on any issues or peculiarities with iOS devices and USB PD communication. Thanks
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Aug ’24
Feedback Assistant, Apple Feedback wants me to install beta software
How to report a bug says "With Feedback Assistant available on iPhone, iPad, Mac, and the web, it’s easy to report issues you encounter". The Feedback Assistant User Guide says "Tell Apple about your experience with beta or seed releases". Is Feedback Assistant only intended for reporting bugs in beta software? A year ago I reported a bug in Xcode 14 and now I'm being asked to verify this issue with Xcode 16 Beta 3. I'm not a beta tester and I don't want to install beta software. How should I proceed?
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Aug ’24
Urgent: Unable to Access Funds in Developer Account for Almost Two Years
Hello, I am writing to seek urgent assistance with a long-standing issue regarding my Apple Developer account. For nearly two years, I have had funds accumulated in my account from app sales, but I have been unable to access them. Despite numerous attempts to contact Apple Support via email and other channels, I have not received any response or assistance. The funds have remained in my account, and every time I try to reach out for help, my requests go unanswered. This has been a frustrating experience, and I am at a loss on how to proceed further to resolve this matter. Can someone from the Apple Developer Support team please help me with this issue or guide me on how to speak with a representative over the phone? Your assistance in resolving this matter promptly would be greatly appreciated. Thank you for your attention to this matter. Best regards, Nitzan. Y&N AI Solutions (which is by now already closed)
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Jul ’24
SafeMode Eliminates two of my feedback issues, how best to diagnose?
I have two feedback issues under Sequoia that are fairly major features. FB14105190: iPhone Mirroring shows only a white rectangle. FB13888947: VisionOS Mirroring drops connections after seconds. Both these issues are features I use (VisionOS Mirroring) or would use (the other) if I could. On a suggestion from a colleague I booted in Safe Mode and the issues went away and everything worked as it should. I've sent this upline to Feedback. But am curious what I can do to diagnose this further. Maybe locate a culprit. In the olden days, the extension parade let you know what was loaded. My kextstatus shows nothing different. Is there anything else I can explore to find this? Thanks.
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Jul ’24
Feedback app Broken!
Yesterday night, I opened the feedback app, but it kicked me out. When I reopened it, I had to sign back in, but it got stuck on a continuous loading screen. I tried swiping it from the background and reopening it multiple times, but it kept loading indefinitely. I waited for 1 minute, then 3 minutes, but it never stopped. This morning, I checked again to see if my reports had been opened, but the app was still loading.
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Jul ’24
Every time I try and do something which usually involves financials there’s a price ceiling and a price floor and invalid illogical constructs and destructs which never work correctly
The social engineering is also driving me mad. The foreign direct interference is also driving me mad. I was trying to submit a student loan application and the system starts telling me illogical constraints based on the page design which previously wasn’t an issue or a problem. However is now a problem and if I don’t complete the page design work flows the funds are not released to the university advertising the masters degree services. also there seems to be a variety of universities simultaneously all competing for the same accessibility and or student loan accessibility and it’s quite difficult to decide which one to go with and or which masters degree course to take? Which is less of a problem then the ui/ux bug of not being able to complete and or submit the entire funding application which feels more like malware targeting than actual usability conformation practices. must I put in the funding website? And the university what about privacy?
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Jul ’24
iOS 18 Beta Bugs and Feedback
While using the iOS 18 Beta, I encountered the following bugs and have some feedback: Bugs: Notifications: Notifications sometimes appear very small, making them difficult to read and manage. Additionally, notifications occasionally disappear completely or get placed at the bottom of the screen, where they are hard to notice. This causes issues in keeping track of important information. Feedback Passwords: It is not possible to view the personal hotspot password and QR code in the passwords application. This is particularly problematic when someone wants to share their hotspot with others, as the password must be entered manually. Please investigate these issues so they do not persist in the final release.
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Jul ’24
FinanceKit not an SDK option in Feedback Assistant
I just had an awesome lab for FinanceKit, and I have a few pieces of feedback to file, but I don't find FinanceKit as an SDK option in Feedback Assistant. I first went into "Developer Technologies & SDKs", and then selected 'iOS' as the platform, but 'FinanceKit' is not in the list 🤷‍♂️ I can select 'Something else not on this list', but I don't want the feedback to get lost! Please help!
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Jun ’24