Hi, I receive this email from Apple : "Due to the discontinuation of content associated with your vendor number ------, your payments have been paused. We will continue to monitor this account and release your payments once customer refunds have been settled." I've been receiving payments on time for over 10 years, I haven't change anything and now they skipped the monthly payment 🤷‍♂️. WTF is going on? Please help anyone

Hi, i need to change the name of an app im testing because I named it what I want the final release to be and I cant archive the final project from the original test project. So basically I just need to either delete the app from test flgiht or change its name. iv already tried uploading it in a different name but it just makes a new app and the original one remains. So far it doesnt seem possible to do either by myself right? Thanks

After I received this email, my account was suspended and the app was taken down from the store. I've reached out to Apple but haven't heard back, so I'm wondering if anyone here has resolved these issues. It's a company app so it's urgent. Please help. In accordance with DPLA 3.2(f), you have agreed that you "will not engage in any act of interfering with Apple Software or Services, the intent of this Agreement, or Apple's business practices." This includes, but is not limited to, the App Store, custom app deployment, TestFlight, Xcode Cloud, Ad Hoc deployment, or taking actions that may interfere with the performance or intended use of the program. Apple has every reason to believe that you have violated this provision due to written indications of fraud related to your account. As previously advised, App Store Review Guidelines 5.6.4 (App Quality) states, "[Customers expect the best quality in the App Store, and maintaining high-quality content, service, and experience increases customer confidence. Signs that this expectation is not being met include excessive customer reporting and excessive refund requests for concerns about apps such as negative customer reviews. The inability to maintain high quality can be a factor in determining whether developers comply with the developer code of conduct," it states. You have not done enough to tailor your Apple Developer Program account to the Developer Code of Product. Therefore, Apple is exercising its right to terminate your status as an Apple developer under the DPLA. As an Apple developer, I would like to remind you of your obligations under DPLA regarding all software and other confidential information obtained from Apple. You must immediately cease and desist from any use of these materials and comply with all other termination obligations set forth in Section 11.3 of DPLA and Section 10 of ADA. If applicable, no additional payment will be made in accordance with Section 7.1 of the Paid Application Agreement (DPLA Schedule 2 and 3). This letter is not a complete description of the facts in this matter, and nothing in this letter should be construed as waiving any rights or remedies Apple may have. All such rights or remedies are hereby protected. Should I just create a new developer account and release the app anew rather than wait for a promising answer?

We have two apps with same app icon. One is live on app store while other got rejected due to duplicate app icon. The apple team has asked to change the app icon in order to be able to differentiate it from our former app. We are looking for minimum changes to the app icon. Can we just change the background color of the app icon and resubmit the app?

I’ve developed a VisionOS app that synchronizes 3D immersive visual tracks with a music album, using Apple Music and MusicKit for playback. What should I consider when naming the app, and what guidelines apply for referencing the artist, album, and song names within the app to avoid copyright issues? I’d appreciate any guidance on how to approach these aspects to reduce the risk of rejection.

I updated the primary email address of my Apple Account, now all emails send to my new address except emails about App Store Connect (e.g. App Review status update). How to make App Store Connect send emails to my new address?

Hi everyone, I’m working with the App Store Connect API to analyze my app's launch time performance, but I’d like to retrieve historical data spanning multiple dates. However, I haven’t found parameters like startDate or endDate in the API documentation. Is there any way to retrieve data for past dates, or is the API limited to recent data only? If anyone has experience with this or any workaround, I’d love to hear about it. Thank you!

Hi Folks, I'm currently using the App Store Connect API's perfPowerMetrics endpoint to pull launch time metrics for my app, but I want to break down the data by specific iPhone models (e.g., iPhone 13 Pro, iPhone 12, etc.). I’ve tried using filter[deviceType] set to all_iphones, which works, but it aggregates data for all iPhone models. Does anyone know the specific identifiers for individual iPhone models, or if there's a way to retrieve metrics by specific iPhone model segments? TIA

I'm trying to build an app using flutter which runs fine on both the Android and iOS side locally, but I cannot submit my app to the store. When I try an 'archive' or a 'validation' I keep getting the error: Invalid large app icon. The large app icon in the asset catalog in “Runner.app” can’t be transparent or contain an alpha channel. For details, visit: https://developer.apple.com/design/human-interface-guidelines/app-icons. (ID: 06a51b84-cfc5-43be-94c3-3ae02e5d1229) I've tried: Making sure my dependencies are up-to-date putting remove_alpha_ios: true in flutter_icons Going icon-by-icon and making sure it does not have an "alpha channel" (opening from Finder and exporting without "Alpha channel" checked) Making sure the icon is not rounded Cleaning my build environment (feels like 100s of times now) JPG icons instead of PNG I don't know what else to do. Nothing is working and I've now wasted multiple days on this problem. I'm new to XCode in general and have never run into something like this before, so if you have any suggestions please treat me like I'm new. I've tried reading the logs that appear when I click "show logs" but there's a lot in there and most of what I have checked into doesn't seem helpful. Is it possible I've missed an Icon somewhere? If so, how can I tell which one it was? IS this even an Icon problem? How do I know? Where do I go from here? Is there more information I can provide that will help? If so, what, and where is it located?

I'm trying to submit by clicking "Add For Review" but I get an error because I have to select a build. My build is succeeding but I get 2 warnings : Failed to export for Ad Hoc Distribution because this team has no iOS devices registered in the Developer Portal. Register an iOS device in the Developer Portal at https://developer.apple.com/account and then try again. Failed to export for Development Distribution because this team has no iOS devices registered in the Developer Portal. Register an iOS device in the Developer Portal at https://developer.apple.com/account and then try again. I have added my Mac as a device, so I'm not sure why the warning message tells me "no iOS devices registered in the Developer Portal." What am I missing here?

Hello, My company is currently working on a new app that will be separate from our current app and also have different features/functionalities. We want to use the name of the current app (V1) for the new app (V2), and change the name of the V1 to something else. Are there any restrictions or waiting periods on whether we can change the V1's name to something else then use the V1 name on the V2?

I have been working on a mobile app that I would like to upload on Apple console - pre order. The criteria for this is pretty much unclear. My team wants to use this pre order link for marketing, now I would like to know if I can publish a unfinished app on pre order to use it as marketing and then upload the completed app once we want to go live. Please explain what should be the criteria, also can the app be uploaded it we only have the completed front-end

Hello All, New member here so hopefully my post adheres to Dev Forum standards. My Platform team and I are attempting to gather a bunch of our customer/service data via an automated process where we code a script to obtain data from the App Store Connect dashboard of our app. We need to web scrape most likely with the App-Store-Scraper library. This reason for this is the following challenge we have run into previously while utilizing the App Store Connect API: When we have attempted to fetch data we have seen that the attributes we are looking for cannot be obtained with the query parameters available. Certain reports can only be obtained for DAILY query param values; certain information, such as "File Size" from the "State" report, and "revenue net" of Apple's commissions on sales from the "Proceeds" report within the App Store Connect dashboard, are not able to be obtained via the API, to my knowledge. Of course it can be obtained manually by downloading it through the dashboard, but we want to automate this process. My question is with regards to web scraping: Will we be able to obtain all the information we need by web scraping the "Event, State, Proceeds" reports that one can find by navigating from the left-hand-side tabs within the App Store Connect dashboard? This information contains PII, but since we have rights to our customer data we should be able to maintain confidentiality by following industry standards. Please let me know if anyone has any experience with this kind of task before and I look forward to hearing from you.

待处理终止通知 我的账号是3月<>日收到这个通知的，但是我的APP是我们的团队正常开发的，我们非常确定这个APP没有造假，可能是我们之前更新的三个版本的APP的布局和功能被删掉了，被删功能提交上架时的预览图没有被删掉， 导致预览图片和实际应用内容不一致，以至于审核员产生了误会，已经申诉了三天，希望能早点得到回复，感谢苹果平台。

Hello, I am unable to complete my enrollment in the Apple Developer Program. I applied as an organization and provided my DUNS number for in Romanian company, but despite trying multiple credit cards during the payment step, Apple continues to show a message saying, "We will inform you within 2 business days. Thank you." However, I am not receiving any updates, and I am unable to complete the payment. I cannot figure out where the issue might be. Could you please help me understand what might be causing this issue? Thank you.

Here is the message, that I received: The seller and company names associated with your app do not reflect the name "Paycall" in the app or its metadata, as required by Guideline 5.2.1 of the App Review Guidelines. To resolve this issue, your app must be published under a seller name and company name that reflects the Paycall name. If you have developed this app on behalf of a client, you may resubmit the app through their account, if they have one. You may also request an update to the company name on your account by having the Account Holder contact Apple Developer Support to request an update to the company name. I already send a request to change a name of dev. account, but there is no reply for solid 4 days. We have a startup here, made on behalf of me and my friend, the launch of that being stopped by this situation. If you have same problem or know how to solve it, please let me know, thanks.

Good afternoon The essence of the question: our product is written in .net maui (a framework for cross-platform development from microsoft), when we use the profile for development in the build and directly install the application on the iPhone, everything works fine. But if you take the same build with the same settings, replace the development profile with the distribution profile, assemble and send it to TestFlight, install it on the same iPhone - when the application is launched, a crash occurs. Yes, we studied the logs, and at the moment we have come to the theory that maybe the main problem lies inside the maui framework, but still - why will the behavior of the application change so much when using different profiles? From full functionality when using the development profile, to crash at the start when using the distribution profile. What exactly changes when you change your profile? Is there any documentation on this topic? Or advice from those who are more knowledgeable about this topic? Thanks in advance for any reply

Very first app, rejected for Spam? It seems this is quite common. This 4.3 spam reason, generally means the app is considered low quality or it's already saturated, right? There are only a handful of Free dinosaur sound apps, so I can't see the saturated reasoning. My app arguably looks better and has a better UI, the rest are pretty dated or are pretty basic. My app has a video for each dinosaur, with is unique to my app, compared to all the others. All sounds are original, the rest use royalty free sources. I'm really at a loss as to why it's considered spam, compared to what's already up there. Any tips on how to get my app approved? I'm not exactly sure how to make it better or more unique than the competition. Thanks

as title mentions, i've had a subscription approved for being used with my app, however when i want to add this subscription to the new version im uploading, the entire 'in-app purchases and subscriptions' group section is missing so i can't add anything. I have previously had this section showing prior to the subscription approved, but since the subscription was approved, it's no longer possible to even add it

In App Store Connect, I noticed my app has an unlisted link under the availability settings, but its review status is currently marked as rejected. Should I submit the app for review again? Any advice on the steps to take next?"