Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.

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about make an assert Reservatation
interface response is below "attributes" : { "fileSize" : 11097, "fileName" : "my_screenshot.png", "sourceFileChecksum" : null, "imageAsset" : null, "assetToken" : "PurpleSource62/v4/c4/c6/5f/c4c65fe0-b616-0454-d71b-7771b95f74f1/4d62262c-4ec1-4d89-b82c-c7b7a402e866_null_54594240-5c4c-4a0f-add1-b4cb7e52d166_my_screenshot.png", "assetType" : "SCREENSHOT", "uploadOperations" : [ { "method" : "PUT", "url" : "https://store-030.blobstore.apple.com/itms6-assets-massilia-030001/PurpleSource62%2Fv4%2Fc4%2Fc6%2F5f%2Fc4c65fe0-b616-0454-d71b-7771b95f74f1%2FgzsRhfc7iZIvrJoG3mdTlRGfH-Hu1JJBY_Y82m_QlKU_U003d-1587670858469?uploadId=5ae7a610-859a-11ea-adb0-d8c497b45469&Signature=nL9SQyAh4l1tEwoWQhiflX270Zs%3D&AWSAccessKeyId=MKIA4IEXBU1OGIOUHE96&partNumber=1&Expires=1588275658", "length" : 11097, "offset" : 0, "requestHeaders" : [ { "name" : "Content-Type", "value" : "image/png" } ] } problem is how to upload
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323
Nov ’23
Inconsistences in unfair rejected app review
I'm facing some issues trying to publish my app in Apple App Store, after made all the changes that they requested me I found in a dead end when they say it violates the Guideline 1.1.7 - Safety - Objectionable Content because it refears to COVID-19 in its concept or theme (wich isn't true). My suspicion is that they think that because the name of my game "Super Viral 19" wich is a complete baised interpretation, I don't mention or make refference to COVID-19 dicrectly nor indirectly way. But that is not the worst part, in a simple search I found out this application Antidote COVID-19 wich refear to COVID-19 in every part they can, its title, its description, along all the game, you have to develop vaccines and is developed by a game studio (not a medical institution). These facts drove me to the conclussion that I'm being victim of discrimination, and it is very frustrating when a mega corporation like Apple generate this unfair competition between their competitors giving privileges to some developers and privating it to some others who doesn't have the same resources. So my cuestion is wich would be the right place to report this abuse? I mean a governamental or consumer defense entity. I would like to listen similar experiences and how would you resolve it. This is my game, it doesn't have more than these three screens: Thanks in advance, Heraldo
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522
Nov ’23
Using App Store Connect is very inconvenient.
Using App Store Connect is very inconvenient. Why did you separate the iPad and iPhone tabs when registering market screenshots? Previously, they were all listed in one bar. With the recent update, the tabs were divided, which is very inconvenient. The text is small and is not recognized as a tab. When uploading screenshots translated into multiple languages, it is easy to make the mistake of not registering screenshots for iPad. Why do I have to register the 12.9-inch screenshot for iPad twice? App Store Connect UI design is not very intuitive and convenient. It is a design and UX that does not consider developers. It is also inconvenient to have to submit the app for review and then submit it twice in the app review tab. Even when trying to delete an app, it's hard to know where the button is. There are too many uncomfortable parts. It's hard to believe that a company with a market capitalization of $3 trillion would provide such poor web services. Why doesn’t there exist a template for setting prices for in-app products? I wonder why there is no price template feature that Google has provided for several years. The current method of having to set prices for all products individually by country is very inconvenient. If you want to register 10 products and configure them for 7 countries, you must do this 70 times. I hope that Apple employees will stop doing the foolish thing of refusing to review apps based on ridiculous guidelines while having Apple employees inspect every app being prepared for release. I hope that App Store Connect can be improved as soon as possible so that all developers around the world can work efficiently.
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354
Nov ’23
In App Payment compliant support for a service offered via phone call / Zoom
Hi Team, When offering services involving one-on-one consultations conducted outside the app (e.g., via phone calls or Zoom), is it required to implement Apple's in-app purchase system as a consumable for these services, or can we utilize a third-party payment method compliant with current App Store guidelines?
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326
Nov ’23
Application being rejected for gambling, without offering any real gambling.
Hi, We trying to deliver a application to App Store, but your app continuous rejected by Apple Review Team because our advertising banners. App Store Review Guideline 5.3.4. Specifically, your app does not meet the following requirement(s): - You have not provided documentation showing you have the required licensing and permissions to distribute your app in all the countries or regions you selected in App Store Connect. - Access to the app has not been restricted so it can only be used where you have the required license. We don't offer any gambling feature and not mention gambling in your app. Also, we competently remove our banners from app, but still rejecting by team. We really stuck about that. How we can approve our app with banner? We can see thousand apps with banners in App Store with gambling banners.
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347
Nov ’23
An automatic message (ITMS-90338: Non-public API usage) we receive when trying to publish a new version of our apps
Dear Developer, We identified one or more issues with a recent delivery for your app, "Oilfield Dispatch" 6.1.3 (8). Please correct the following issues, then upload again. ITMS-90338: Non-public API usage - The app contains one or more corrupted binaries. Rebuild the app and resubmit.. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. For further information, visit the Technical Support Information at http://developer.apple.com/support/technical/ Best regards, The App Store Team Actually, just small changes in the new app buld (UI and minor improvements). And the same issue for the other our apps (Bunle IDs: ca.riger.mobile, us.riger.sales, us.riger.operations, us.riger.purchases, us.riger.servicecalls) (deploying without any issues last few years). It's really critical for us and our clients. We can't identify the issue and how to fix it. Also app us.riger.servicecalls must be resubmitted asap (we can't do that): App Store Improvement Notice In 2016, we implemented an ongoing process of evaluating and removing apps that no longer function as intended, don’t follow current review guidelines, or are outdated. This helps us improve discoverability of apps on the App Store, while ensuring that apps work for the majority of users and support our latest innovations in security and privacy. Per App Store Review Guideline 4, you must "update your app to ensure it remains functional and engaging to new and existing customers. Apps that stop working or offer a degraded experience may be removed from the App Store at any time." For more information on this and other requirements, see the App Store Review Guidelines. Since this app hasn’t been updated within the last three years and doesn't meet a minimum download threshold, it’s scheduled to be removed from the App Store in 90 days. We ask that you submit an app update as soon as possible. The app will remain available if an app update is submitted and approved within 90 days. If the app is removed from the App Store: - The app will still function for people who have already downloaded it. They can still make in-app purchases and redownload the app by restoring from an iCloud or iTunes backup. - TestFlight versions of the app will be unavailable for external and internal testing. - You can use the latest version of Xcode to build and submit an update at any time, restoring your app to the App Store upon approval. How can we debug this ? How can we identify the source of the problem? Can you please check, what's wrong? What we've tried: We tried to re-publish the application we currently have on your store (production) with different build number => App rejected with the same message from the App Store Connect; We tried to look for every reference listed in the automatic message using XCode and grep => We found none of those; We don't use any API references in the apps. XCode version : 14.2 MacOS version : 12.6.8 Best regards,
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306
Dec ’23
Can't Add App to User with Developer Role
I am unable to add apps to users with the developer role under "Users and Access". I click on the apps for the user, select the apps I want to add, and click "save." But I get an error shown at the top of the page "There was an issue granting apps for 1 user." That's it. No other context about whatever the issue is at all. All the users that I am trying to add apps to have multiple apps already assigned to them.
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240
Dec ’23
How do I restore TestFlight access after re-installing TestFlight.app with a different AppleId?
I originally installed TestFlight.app using a different AppleId (AppleId-A) than what I am currently logged in with (AppleId-B via Settings) on my phone. To improve the app update experience (i.e. not have to supply the AppleId-A password every time) I removed the app and re-installed using AppleId-B and now TestFlight.app requires an invitation redeem code to continue. I am a developer with access to our TestFlight dashboard and I cannot find a way to generate a redeem code or invite link for my AppleId-B user. I can remove myself from internal groups but re-adding does not give me a code or a link. How can I restore the ability to install TestFlight builds again on my phone? Thanks, Jim
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504
Dec ’23
Instagram Profile URL from their browser to App Store does not load
I have posted my App Store URL as a link inside our Instagram profile (https://instagram.com/identafly). When I press the link, the in-app-browser loads the link which tries to open the App Store link, but it just stalls. Visible issue on all devices I am told. If I re-open the link in the external browser from Instagram it loads fine. Edit to add, this happens on Facebook too, from the profile page What can I do so I can have my app store link open correctly? Here is a video of what is happening: link to video
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788
Dec ’23
Is the Apple root certificate in the App Store Server API response always 'Apple Root CA - G3'?
Is the Apple root certificate in the App Store Server API response always 'Apple Root CA - G3'? When isn't it? What criteria should I set for the 'performRevocationChecking' parameter value of the verifyChain method of the ChainVerifier class in the App Store Server Library? I am implementing the 'App Store Server API' call myself. Do you include the root certificate in the certificate chain verification process? Can root certificates be forged?
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1.4k
Dec ’23
AppStoreConnect - Reports giving different numbers - which are right?
Hi, We are strugling to find out why some numbers in AppStoreConnect does not mach eachother. We have only 1 product - subscriptions in an app - nothing else. Yet - AppStoreConnect gives us: Payments and Financial report for oct: Sold - 1.545 units (which we translate as 1.545 subscriptions) Trends -> State -> Month ending 31st Oct says: 1.360 active subscriptions. I also went back to the very first months... Here I get: Payments and Financial reports: Jun-21: 106 Jul-21: 130 Aug-21: 135 Trends -> State -> Month ending: 30-jun-21: 5 31-jul-21: 125 31-aug-21: 156 So sometimes the number from one report is bigger than the other - and other times it is the other way around. I have read something about that it might be the dates, as the Apple calendar differs ... But that does not seem to explain things here, as I tried finding the exact date, where the Sold units from the payments report matched the state-report. Payments Jun-21: 106 State date July 24h: 106 Payments Jul-21: 130 State date Aug 8th: 131 So maybe the two numbers are stating different things - but what? It is of course important for us to be able to know which of the numbers we are to rely on when seeing the results of app-changes - and right now we know nothing, as there does not seem to be any logic to the numbers. We really hope someone can help. Best regards Nina
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496
Dec ’23
Failure to authenticate (probably due to timeout) when uploading macOS pkg to AppStoreConnect using altool --upload-app
Hello, we have a pretty big macOS pkg (12 GB) that we upload on AppStoreConnect. When uploading manually via Transporter, everything works perfectly, but when we are automating this upload in script (via "xcrun altool --upload-app --apiKey"), the upload starts correctly, but we end up having an error after around 25 minutes. Setting request length to: 511 Web service call (lookupSoftwareForBundleId) result: { ErrorCode = 401; ErrorMessage = "Failure to authenticate."; Errors = ( "Failure to authenticate." ); NSUnderlyingError = "Error Domain=MZJSONServiceClientErrorDomain Code=401 \"Failure to authenticate.\" \U2026"; } When reducing the package size (to around 6GB), the same script runs perfectly. Anyone else has that problem, or even better, a solution?
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674
Dec ’23