Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Issue with Activation of My Apple Developer Membership
Subject: Issue with Activation of My Apple Developer Membership Dear Apple Support Team, Yesterday, I purchased an Apple Developer Program membership for one year at the price of $99. The payment has been successfully confirmed from my account. However, I have been waiting for almost 15 hours for my account to be activated. Currently, the status in my account still shows as "PENDING" in red. Additionally, I see the following message: "Complete your membership purchase. To continue your enrollment, complete the purchase now. It may take up to 48 hours to process your purchase." Could you please confirm if I need to complete the purchase again, or if there is just a delay? I would prefer not to pay a second time, as the first payment has already been processed. Thank you for your assistance. Best regards, M.
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Oct ’24
Hololens 2 App Casualty - Can Vision Pro be a viable rescue
Created an application for healthcare using Hololens 2. Patent pending. Have significant interest and traction only to get the news a few weeks back about Microsoft discontinuing production. Our solution is mixed reality so a transition to the Vision Pro wouldn't be difficult, just need to know if our platform would be viable since pass through is critical for the end user. Any guidance and/or positive feedback would be great.
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Oct ’24
Membership renewal
Hello. My developer membership is expired. I cannot renew because the renewal option/button does not appears in any device. A banner tells me: "Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Agreements, Tax and Banking section of App Store Connect." However, there's no "Renew" to tap or click anywhere in the app nor in the web. Any ideas? Thanks a lot.
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Oct ’24
HomeKit HMFErrorDomain : 13
While developing a BLE accessory using HomeKitADK, during the M2 process of Pair Verify, the Home app on an iOS 16 iPhone displays the issue "Failed to add accessory. Unknown error code: HMFErrorDomain : 13". Currently, on the accessory side, the error has been localized to the ADK log, which indicates that the problem occurs at “/PAL/Crypto/MbedTLS/HAPMbedTLS.c:432”.
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Oct ’24
Notification: New iOS 18 security changes may affect your account
We received an email from the Apple Developer Relations Team entitled "New iOS 18 security changes may affect your account." regarding accounts that share the same team name across multiple Apple developer accounts. The email includes instructions to contact Apple, but the email address provided in the email bounces back "550 5.1.1 unknown or illegal alias". I tried again a day later, with the same result. Who should we contact instead?
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250
Oct ’24
i am no developer any more!
Hello,!!!!! i´m tryin to switch my account from developer to normal human being, and i have no way to get in touch with any customer seervice from the developer side of apple. So this is my best option to open my case. We have not found no email or phone or any way at all to get assitance for this from the developer side of apple. So pls, is there any way to sort this out? Thank you so much!
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Oct ’24
Problem with certificates in the Apple Developer site
Hi there, I have a problem with certificates in developer.apple.com. We are trying to add a device to our current in-house certificate, but the site is saying we don't have any certificates available, even though there is one. On the first page, when clicking certificates, it shows that there is 1 active, but when editing the cert, it says no certificates available. Has anyone come across this problem, if so, how did you get around it?
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Oct ’24
Developer cant access account
Hi there, My developer is trying to access my account. He's got admin access but keeps getting "Join the apple developer Program" message. Even though we have signed up for the developer account. We are trying to setup certificates and Identifiers but gets a message saying the Team ID isnt associated with the an active membership. The apple ID that's shown isnt even the same as our apple ID. How do we get around this as I don't want to share my credentials with the developer. Thanks so much,
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Oct ’24
Alternative Ways to Contact Apple Developer Support
I’ve been trying to contact Apple Developer Support regarding my developer account. After submitting the required documents related to the Digital Services Act (DSA), I emailed them to ask which additional documents were needed. However, I’ve been waiting for more than 3 days now without receiving a response. Unfortunately, the only way for me to reach them is via email, as phone support is not available in my country. This delay is causing significant issues for me, and I need to resolve this as soon as possible. Are there any alternative methods to contact Apple Developer Support aside from email? I’d appreciate any advice or assistance.
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183
Oct ’24
Can't create developer account
I'm trying to create my developer account for my organization This is what happened to me I registered through the web interface - I passed verification through a phone call. At the payment stage, after 3 attempts, I failed to make the payment without explanation for any reason, I filled out the form and waited 48 hours, but nothing happened I contacted support - I was advised to change the type of registration to the mobile application in order to make a payment through Apple Pay, I gave my consent and waited I went through re-registration (1 step only because I had to provide a photo of the physical person's documents) - after which I received a message that the application is being considered 3 months have passed since that moment - and my appeals to support do not solve anything, they stopped answering me, the last one was 10 days ago Tell me how to act - because I have a planned release and I still can't register an account, and the support does not provide any clear explanation or template response - which shows that no one reads what I write, and as a result of complete ignoring for 10 days, I am already waiting for a response and nothing
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Oct ’24
Apple Developer Organisation Account
I did enrollment but when I get to purchasing it cannot proceed further, I wait up to 2 business days every time and nothing happens. I didn't get any help from support about this. My enrollment lasts about 30 days now. I'm not sure what is happening. Also there is no option to cancel it and to switch to individual account, because now I don't even matter about the type, because I need app to be published on App Store. Can someone please help? What I can do to resolve this?
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Oct ’24