Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.

All subtopics

Post

Replies

Boosts

Views

Activity

Localized languages of bundle metadata in AppStoreConnect is incomplete
Hello. I have an app in the app store that I have localized into several languages. But the list of languages that the app supports in the App Store lacks English, which is the main language (and the language I developed the app in). I'm localizing the text by using String with a "localized" key and a defaultValue (in English). I also created a localization string catalog where I added added the values for each key on each language. On Xcode (15.0.1), in the app file, info, localization section I see that all languages are there with green checkmarks, except English which is at the top and is the default language. However, when I build, archive and send the bundle to AppStoreConnect, the Localizations in the Store Information section for the bundle does not include English, and so on the AppStore it looks like the app supports all of the additional languages but it does not list English. I can't figure out exactly what I'm missing. Can anyone help?
2
0
610
Nov ’23
Uploading a new Version For All users over a version of Paused Phased Release Version
Hi If I have created a phased release on the App Store, let us say it is version 4.0.0, and then there is an issue with this version and I have paused the release and want to stop it at all. After 10 days, I uploaded a new version for example 4.1.0 without phase release (release it for all the users from the beginning). Would after 20 days the paused version automatically start again and be received by the users and cancel version 4.1.0? or the version 4.1.0 will cancel version 4.0.0 at all? How to stop the 4.0.0 version at all? so the ones not downloaded will remain in the previous version and can see only the 4.1.0 version on the App Store?
0
0
250
Nov ’23
Could the root certificate that came in response from App Store Server API not be 'AppleRootCA-G3'?
Currently, 'Get Transaction History', 'Get Transaction Info', 'Get All Subscription Statuses' and 'Notifications V2' are being used in the App store Server API. When I decoded the JWS received in response and checked the root certificate, it was always 'AppleRootCA-G3'. Are there cases where the root certificate is not 'AppleRootCA-G3'?
1
0
1.1k
Nov ’23
The app references non-public symbols in Payload/iosApp.app/iosApp:
I am using xcode 15 and trying to upload an app to the App Store. It's been working fine but getting the below issue when uploading the build to appstore through xcode. ```The app references non-public symbols in Payload/iosApp.app/iosApp: _ubidi_close, _ubidi_getDirection, _ubidi_getLength, _ubidi_getLevelAt, _ubidi_openSized, _ubidi_reorderVisual, _ubidi_setPara, _ubrk_clone, _ubrk_current, _ubrk_first, _ubrk_getRuleStatus, _ubrk_isBoundary, _ubrk_next, _uloc_getDefault, _uloc_toLanguageTag, _uscript_getScrip``` Any help will be appreciated.
0
0
380
Nov ’23
I want to obtain information about the app, but when calling the interface to request 401, the jwt token is set
request url :ttps://appstoreconnect.apple.com/iris/v1/apps/xxxxxx?include=appStoreVersions&limit[appStoreVersions]=7 response: { "errors": [{ "status": "401", "code": "NOT_AUTHORIZED", "title": "Authentication credentials are missing or invalid.", "detail": "No valid credentials found in the request." }] }
0
0
344
Nov ’23
Publish my old app from another developer account
Hi, I have a complicated situation. I can't access my apple developer account and the email address associated with that apple id to reset the password. In addition to that my apple id is inactive (I didn't know) and now the account is inactive. I had few apps on there that went down because I didn't agree to 'Pending Agreement' and I can't renew my membership or sign in to that account. Considering the apps are off the app store currently, can I re-create a new apple id & apple developer account and publish the apps again? I have the source code and everything on my Macbook Pro.
0
0
222
Nov ’23
(Legal-)Restrictions publishing Coin Counter (computer vision)
Hello, I am currently developping an app that counts coins using Computer vision to determine the total value in the picture. However I notice there are no apps in the app store that do anything similar which makes me wonder if there are any restrictions on publishing these types of apps from either apple or governments? I would like to know if it will be possible to launch my app in the European Union once it is finished. Thanks in advance, Guus
0
0
420
Nov ’23
6.7-inch screenshots
6.7-inch screenshots have become compulsory at some point since I last created an app update, and I will need to purchase a new device to satisfy this requirement. The App Store Connect media manager says that 6.7-inch screenshots must be 1290 x 2796 pixels. Looking at device specs (e.g. at everymac.com), it seems that this is the size of the iPhone 15 Pro Max, iPhone 15 Plus and iPhone 14 Pro Max. However the iPhone 14 Plus and older are fractionally smaller at 1284 x 2778, despite also being described as "6.7-inch". Does anyone know if App Store Connect will accept 1284 x 2778 screenshots for the "6.7 inch" category? A refurbished iPhone 12 Pro Max is about half the price of an iPhone 15....
2
0
3.5k
Nov ’23
Where do I see the results of a TSI
I submitted a TSI, I see it in the "Submitted incidents" section of the dev account page, it shows a ref ID, date, and status as "Used". A few days after submitting the TSI I only got an email of "How was your support experience?" but I never got an actual response to the TSI itself. I searched all emails, spam, and went through the dev site - nothing there. Questions: In what way of communications are TSIs responses are sent? Is this supposed to be an email, should it show up in the dev page? How can I find out if this specific TSI has been already taken care of and for some reasons I didn't get the response, or is it still pending to get handleD? For context, this TSI is extremely important to us. We got our app rejected, but the reviewer couldn't give any technical details why, just repeat the same review rejection code. When asking for details the reviewer directed us to file a TSI to get more specific pointers on what is triggering the rejection. Not sure if that is a common practice, seemed a but weird that there is enough information to get rejected but it cannot be shared.
1
0
323
Nov ’23
In-App purchase review screenshots for data assets
My In-App purchases are actually JSON files which provide metadata for my app. I am required to provide a "screenshot" for each of these IAPs before they can be accepted. What is the common practice for screenshots when it is just a JSON file of structured data to be used within the app. Surely someone else has run into this issue by now. What are we supposed to do?
4
0
1.1k
Nov ’23
Question about Push Notifications and Use Tracking
I've noticed there are certain apps which seem to track that I'm using my iOS device, and then send me push notifications based on my usage. For example, I may pick up my phone in the middle of the night, unlock it, check my email, and minutes later, this app will send me a push notification attempting to sell me something. Is an actually app permitted to track my activity/usage on my iPhone, outside of my activity and usage within that app? If so, where can I learn more about this? Or is this app in violation of some rule in the ToU?
0
0
699
Nov ’23
Release hotfix for old app version that supports older iOS version
Let's say I have an app version of 1.1.0 that currently supports from iOS 14.0 and above, and now I'm planning to release an app version of 1.2.0 but I'm dropping the support for iOS 14.0 (meaning that the app v1.2.0 will only support iOS 15.0 and above). Now let's say there's an issue happening in the app v1.1.0 but only affecting iOS 14 users and I somehow need to release a hotfix release. My question, is it possible to release an update of v1.1.1 but only targeted towards iOS 14 users while keeping the v1.2.0 for iOS 15 users and above? If it is possible, how can I do that? Or if it's not possible, what kind of approach can I do to mitigate this kind of issue?
0
0
449
Nov ’23
Unable to update apps on accounts where I'm not the account holder
I manage apps for multiple clients , it seems that since updating to Xcode 15 I'm no longer able to upload updates to them. I have valid certificates and provisioning profiles associated with the apps in Xcode but whenever I attempt to upload the app I get the following errors: No Account for Team "xxxxxxxxx". Add a new account in Accounts settings or verify that your accounts have valid credentials. No profiles for '***.xxxxxxx.xxxx' were found Xcode couldn't find any iOS App Store provisioning profiles matching '***.xxxxxxx.***'. I have valid users on each of the affected dev accounts and am specified as an admin. This just started happening in the last 2 weeks.
2
0
769
Nov ’23
A problem I'm going through
Our 13 engineers spent 197 days developing a live broadcast application, and we were very happy on August 23 because it was completed. Then came the indifferent bad news. The first time we submitted the app it was rejected. We noticed your app shares a similar binary, metadata, and/or concept as apps previously submitted by a terminated Apple Developer Program account. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. Next Steps Since we do not accept spam apps on the App Store, we encourage you to review your app concept and submit a unique app with distinct content and functionality. Resources Some factors that contribute to a spam rejection may include: Submitting an app with the same source code or assets as other apps already submitted to the App Store Creating and submitting multiple similar apps using a repackaged app template Purchasing an app template with problematic code from a third party Submitting several similar apps across multiple accounts Learn more about our requirements to prevent spam in App Store Review Guideline 4.3. We accepted some suggestions, modified some codes, and made a second submission, and then unfortunately, we were told that 4.3 appeared. I am here to ask for help. Is there any other method that can help me prove that this code was developed by us and was not purchased or used by others. For example, if we apply for a "USPTO", will it be helpful for the review? We have modified it. There is a lot of code, and if we modify it again, there will be many bugs, which we cannot accept.
3
0
1.5k
Nov ’23
Notification of new build upload?
Based on my searching, and pages like this https://developer.apple.com/help/app-store-connect/reference/user-notifications/ I don't think it is possible, but one thing I would really like is to be notified when a new build has been uploaded. Engineering uploads a new build, and then I want to test it, so I have to wait for them to tell me a new build has been added to App Store Connect so that I can add it to the internal beta test test, which is me. If engineering doesn't tell me they uploaded their build I have to keep an eye on the builds section and wait for a new one to appear. Is there a notification system for new builds added to the App Store Connect?
0
0
356
Nov ’23