PLATFORM AND VERSION iOS Development environment: Xcode 15.4, macOS 14.5 Run-time configuration: iOS 17.5.1  DESCRIPTION OF PROBLEM We use PushKit to push offline messages of Voip, and use Voip notifications to bind with CallKit to implement Voip call functions. During the test, we found that when the app is in the background or the screen is locked, Voip messages cannot reach the device stably. After several consecutive calls, the phone will not be able to receive new messages for a period of time. Only after the App is uninstalled and reinstalled can it continue to receive messages.  STEPS TO REPRODUCE 1: Open the app and log in successfully 2: Push the app to the background, kill it or lock the screen 3: Use another user to make a voip call to this device 4: Repeated calls

The app declares support for Voice-over IP (VoIP) in the UIBackgroundModes key in your Info.plist, but we are still unable to locate any VoIP services. Apps that declare support for VoIP in the UIBackgroundModes key in your Info.plist file must have features that require VoIP. My app rejected for VOIP and the app is totally supported video call or call when app is terminated or in background how can. i solve that rejection issue

Hello, I'm doing some test and I dowload the sample from here https://developer.apple.com/documentation/networkextension/local_push_connectivity/receiving_voice_and_text_communications_on_a_local_network Everything works correctly and the phones are able to exchange messages without problems and the server sends pushes to the devices. Now I would like to modify the server so that, when it sends the push to the mobile device, it can change the sound or add other information as is possible when using APN. Now I would like to modify the server so that, when it sends the push to the mobile device, it can change the sound or add other information as is possible when using APN. Is there any way to send a payload like for APN? Thank's Omar

Hello, I have an app which I have enabled VoIP entitlement and implemented all the CallKit and PushKit registries and delegates. I can successfully get a VoIP token. I can successfully send VoIP push notifications (and receive them via the PushKit delegate function) and then report an incoming call via CallKit, but only while my app is in the foreground. I have checked the entitlement in XCode and the Info.plist directly, and they both (as expected) show voip as a background mode. The VoIP notification is being sent via AWS SNS and everything works while the app is in the foreground. I cannot understand why the app is not waking up while in the background. This is the VoIP notification sent via SNS: aps: { alert: "Intercom call", "content-available": 1 } SNS Message Attributes: 'AWS.SNS.MOBILE.APNS.TOPIC': { DataType: 'String', StringValue: `${bundleId}` }, 'AWS.SNS.MOBILE.APNS.PUSH_TYPE': { DataType: 'String', StringValue: 'voip' }, 'AWS.SNS.MOBILE.APNS_VOIP.TTL': { DataType: 'String', StringValue: '0' }, 'AWS.SNS.MOBILE.APNS_VOIP_SANDBOX.TTL': { DataType: 'String', StringValue: '0' }, 'AWS.SNS.MOBILE.APNS.PRIORITY': { DataType: 'String', StringValue: '10' } As I say, func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType) async works correctly when in the foreground. I cannot see any reason why it would not work from the background. I am also receiving normal remote notifications correctly foreground and background.

Hello everyone, I’m developing a VoIP-based application that supports both standard VoIP calls and Push-To-Talk (PTT) calls. The app does not use the unrestricted-voip entitlement since it’s not publicly documented or communicated as a standard by Apple. Previously, I handled PTT calls using CallKit after receiving PushKit notifications, but I’m now migrating PTT functionality to the PushToTalk Framework while keeping CallKit for standard VoIP calls. I’m facing a few challenges that I’d like help with: Handling Incoming Push-To-Talk Calls When the App Is Closed and the Device Is Locked I considered continuing to use PushKit notifications to alert users via CallKit and using CallKit until the user brings the app into the foreground, at which point I’d switch to the PushToTalk Framework. While this could technically work, the user experience is not ideal. Are there any recommended approaches for handling PTT calls in this state? Handling Incoming PTT Calls When the App Is in the Background According to Apple documentation, I cannot join a PTT session unless my app is in the foreground. However, in practical scenarios, we often receive incoming PTT calls while the app is in the background. What’s the best solution for this situation? It feels odd to show notifications or use CallKit until the app is foregrounded. Conflict Between Ongoing PushToTalk Call and Incoming Cellular Call Currently, if there’s an ongoing PushToTalk call using the PTT framework and a cellular call comes in, if I receive a PTT transmission and call requestBeginTransmission, the cellular call is ended. I can handle this within my app, but is this expected behavior? Is this the intended conflict management for concurrent PTT and cellular calls? Lastly, a broader question: when will the unrestricted-voip entitlement stop working? I’m contemplating using this entitlement to handle incoming PTT calls without CallKit, but I’m concerned about its longevity. Some apps have been using it for messaging and other features for over four years, and it’s still functional for them. Any guidance or insights on these points would be greatly appreciated! Thanks in advance!

Can I use Screentime API in CLLocationPushServiceExtension? For example, I am curious about whether it is possible to set a managed setting in the Screentime API to limit app usage time or change the time limit. If the implementation of the above function is impossible or causes rejection by the App Store, is there a way to use the Screentime API in the background through push notification?

When a request comes from the server, I want to set the screen time API of the requested phone or retrieve usage information. I would like to use silent push to complete that action in the background. Is it impossible for the Screen Time API to run in the background?

Now my main app is already invoked voip callkit, I would want to invoke voip on iWatch app, but I have some issue: 1、How to deal audio data and network connect of iWatch voip ? can we depends on iPhone app? 2、How to use voip callkit on iWatch that only via bluetooth connect ? 3、If main app is already support voip callkit, how to support callkit for iwatch? Do we need to repeat and independently implement callkit, network, and audio on iWatch? 4、how to add support dial number on iWatch use by the thirdpart app? the case is the same with on the iPhone use, user can send dial by system call record . Any help is appreciated, thanks in advance.

App getting terminated as the app enters background state. No crash logs are generated. I have collected this log from Console(Mac app)by connecting iPhone and sending my app to background. There is no meaningful reason or code I can get from the logs. Can you please help me with what does 'explanation:BG Kill Demo ' means ? My app is a VoIP app. App depends on voip apns notifications to receive information about new Voip calls from server. I am posting the logs collected from console app here. default 14:29:55.265590-0400 audiomxd -CMSessionMgr- CMSessionMgrHandleApplicationStateChange: Sending stop command to com.myapp.bundleid with pid '2933' because client is background suspended and there is no AirPlay video session for it default 14:29:55.265753-0400 dasd Received state update for 2933 (app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>, running-suspended-NotVisible default 14:29:55.265908-0400 locationd Received state update for 2933 (app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>, running-suspended-NotVisible default 14:29:55.265994-0400 locationd {"msg":"invoking applicationStateChange handler", "StateChangeData":"{\n BKSApplicationStateAppIsFrontmost = 0;\n BKSApplicationStateExtensionKey = 0;\n SBApplicationStateDisplayIDKey = "com.myapp.bundleid";\n SBApplicationStateKey = 2;\n SBApplicationStateProcessIDKey = 2933;\n SBMostElevatedStateForProcessID = 2;\n}"} default 14:29:55.266083-0400 locationd {"msg":"Post Application State Change Notification", "notification":"BackgroundTaskSuspended", "pid":2933, "bundleId":"com.myapp.bundleid"} default 14:29:55.267019-0400 locationd {"msg":"#CLIUA AppMonitor notification", "notification":"BackgroundTaskSuspended", "pid":2933, "bundleId":"com.myapp.bundleid", "ClientKey":"icom.myapp.bundleid:"} default 14:29:55.267061-0400 locationd {"msg":"skip erasing #CLIUA for RunningBoard Process State. Does not exists", "bundleId":"com.myapp.bundleid"} default 14:29:55.267678-0400 watchdogd Received state update for 2933 (app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>, running-suspended-NotVisible default 14:29:55.267765-0400 useractivityd Received state update for 2933 (app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>, running-suspended-NotVisible default 14:29:55.267934-0400 symptomsd Received state update for 2933 (app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>, running-suspended-NotVisible default 14:29:55.267982-0400 wifid Received state update for 2933 (app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>, running-suspended-NotVisible default 14:29:55.268228-0400 UserEventAgent Received state update for 2933 (app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>, running-suspended-NotVisible default 14:29:55.268275-0400 callservicesd Received state update for 2933 (app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>, running-suspended-NotVisible default 14:29:55.268338-0400 WirelessRadioManagerd Received state update for 2933 (app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>, running-suspended-NotVisible default 14:29:55.269217-0400 runningboardd Acquiring assertion targeting [app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>:2933] from originator [osservice<com.apple.dasd>:76] with description <RBSAssertionDescriptor| "DAS: Application is docked." ID:33-76-44901 target:2933 attributes:[ <RBSDomainAttribute| domain:"com.apple.dasd" name:"DockApp" sourceEnvironment:"(null)"> ]> default 14:29:55.269572-0400 runningboardd Assertion 33-76-44901 (target:[app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>:2933]) will be created as active default 14:29:55.270431-0400 runningboardd [app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>:2933] Set jetsam priority to 30 [0] flag[1] default 14:29:55.270658-0400 runningboardd Calculated state for app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>: running-suspended (role: None) (endowments: (null)) default 14:29:55.273005-0400 runningboardd Received termination request from [osservice<com.apple.dasd>:76] on <RBSProcessPredicate <RBSProcessHandlePredicateImpl| app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>:2933>> with context <RBSTerminateContext| explanation:BG Kill Demo reportType:None maxTerminationResistance:Interactive> default 14:29:55.274715-0400 runningboardd Executing termination request for: <RBSProcessPredicate <RBSProcessHandlePredicateImpl| app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>:2933>> default 14:29:55.275034-0400 runningboardd [app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>:2933] Terminating with context: <RBSTerminateContext| explanation:BG Kill Demo reportType:None maxTerminationResistance:Interactive> default 14:29:55.275122-0400 runningboardd [app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>:2933] terminate_with_reason() success default 14:29:55.275768-0400 SpringBoard [app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>:2933] Workspace connection invalidated. default 14:29:55.275790-0400 SpringBoard [app<com.myapp.bundleid(AD9F24FF-321B-48U6-895F-723CDA943372)>:2933] Now flagged as pending exit for reason: workspace client connection invalidated default 14:29:55.275815-0400 backboardd Connection removed: IOHIDEventSystemConnection uuid:C2525EA6-A052-480B-B83D-4BD62C29C6EC pid:2933 process:MyApp type:Passive entitlements:0x0 caller:BackBoardServices: + 280 attributes:{ HighFrequency = 1; bundleID = "com.myapp.bundleid"; pid = 2933; } state:0x1 events:9 mask:0x800 dropped:0 dropStatus:0 droppedMask:0x0 lastDroppedTime:NONE default 14:29:55.275988-0400 backboardd Removing client connection <BKHIDClientConnection: 0xd43cd1f40; IOHIDEventSystemConnectionRef: 0xd415d5800; vpid: 2933(v1C3E); taskPort: 0x84D8B; bundleID: com.myapp.bundleid> for client: IOHIDEventSystemConnection uuid:C2525EA6-A052-480B-B83D-4BD62C29C6EC pid:2933 process:MyApp type:Passive entitlements:0x0 caller:BackBoardServices: + 280 attributes:{ HighFrequency = 1; bundleID = "com.myapp.bundleid"; pid = 2933; } state:0x1 events:9 mask:0x800 dropped:0 dropStatus:0 droppedMask:0x0 lastDroppedTime:NONE source:HID default 14:29:55.288098-0400 runningboardd [app<com.myapp.bundleid(AD9F24F321B-48U6C7-895F-723CDA943372)>:2933] termination reported by launchd (15, 0, 9) default 14:29:55.289192-0400 runningboardd Removing process: [app<com.myapp.bundleid(AD9F24F321B-48U6C7-895F-723CDA943372)>:2933] default 14:29:55.289331-0400 runningboardd Removing launch job for: [app<com.myapp.bundleid(AD9F24F321B-48U6C7-895F-723CDA943372)>:2933] default 14:29:55.289582-0400 runningboardd Removed job for [app<com.myapp.bundleid(AD9F24F321B-48U6C7-895F-723CDA943372)>:2933] default 14:29:55.289706-0400 runningboardd Removing assertions for terminated process: [app<com.myapp.bundleid(AD9F24F321B-48U6C7-895F-723CDA943372)>:2933]

I am working on a VoIP based PTT app. Uses 'voip' apns notification type to get to know about new incoming PTT call.  When the app is in foreground, the app gets to know about incoming VoIP PTT call through incoming push notification. After receiving notification, the app receives audio from the server. This works properly, as expected. The app faces issues in receiving apns notifications only when the app is in background. Issue: My app is in background and iPhone locked, the server sends apns notification to the target iPhone about a new incoming VoIP call. Server received 200 success response code from APNS. But the app in background did not receive the notification. Second time, the server sends notification about second VoIP call. App did not receive notification. Third time, server sends notification about 3rd incoming call. This list goes on. Everytime server sends a notification to the target phone, success response is received from APNS. 
 Now, bring the app to foreground, the app receives all the pending notifications at once. This scenario happens only in a few phones. Those customers are missing PTT calls.
Can you please provide us suggestions to solve this issue ? My app uses unrestricted-voip entitlement

I am working on a VoIP based PTT app. Uses 'voip' apns notification type to get to know about new incoming PTT call. When my app receives a PTT call, the app plays audio. But the call audio is not heard. While checking the phone volume, the API [[AVAudioSession sharedInstance] outputVolume] returns 0. But clearly the phone volume is not zero. On checking the phone volume by pressing side volume button, the volume is above 50%. This behavior is observed in both app foreground and background scenario. Why does the API return zero volume level ? Is there any other reason why the app volume is not heard ?

Users of my app have reported that they are sometimes unable to receive Voice-over-IP (VoIP) push notifications when using a SIM. (There is no problem when using WiFi) VoIP push notifications were not received during the following period. Could you confirm diagnostic logs and could you please tell me why my app can't receive VoIP push? [diagnostic logs] https://drive.google.com/drive/folders/1gSAbr1Fy1SrjlmRXuAzoXqiaxnNbFhj8?usp=sharing [Problem period] 2024/06/17 05:34:59 - 2024/06/17 09:04:42 Number of times that the push server pushed and it received a normal APNs response: 31 Number of times that iPhone received pushes: 0 2024/06/17 23:05:03 - 2024/06/18 09:02:16 Number of times that the push server pushed and it received a normal APNs response: 192 Number of times that iPhone received pushes: 0 2024/06/15 00:35:56 - 2024/06/15 09:55:57 Number of times that the push server pushed and it received a normal APNs response: 138 Number of times that iPhone received pushes: 0

It is received fine when the watch app is in the foreground. Code sample: import Foundation import PushKit final class PushNotificationProvider: NSObject { let registry = PKPushRegistry(queue: nil) override init() { super.init() registry.delegate = self registry.desiredPushTypes = [.complication] } func pushRegistry(_ registry: PKPushRegistry, didUpdate pushCredentials: PKPushCredentials, for type: PKPushType) { Log("token received") } func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType, completion: @escaping () -> Void) { Log("push received") completion() } } Watch app: import SwiftUI @main struct XX_Watch_App: App { @WKApplicationDelegateAdaptor var appDelegate: XXWearableAppDelegate private let push = PushNotificationProvider() var body: some Scene { WindowGroup { AppView(...) } } }

It is received fine when the watch app is in the foreground. Code sample: import Foundation import PushKit final class PushNotificationProvider: NSObject { let registry = PKPushRegistry(queue: nil) override init() { super.init() registry.delegate = self registry.desiredPushTypes = [.complication] } func pushRegistry(_ registry: PKPushRegistry, didUpdate pushCredentials: PKPushCredentials, for type: PKPushType) { print("token recieved") } func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType, completion: @escaping () -> Void) { print("push recieved") completion() } } Watch app: import SwiftUI @main struct XX_Watch_App: App { @WKApplicationDelegateAdaptor var appDelegate: XXWearableAppDelegate private let push = PushNotificationProvider() var body: some Scene { WindowGroup { AppView(...) } } }

Hi Everyone, I am setting apns expiration in the push payload sending to apple server. push expires in 30 seconds as per the configuration using development certificates. However the same logic does not work when I use adhoc profile but works in App store . Any specific reason it does not work using adhoc profile?

Setup and status: The app is under an Enterprise dev account. The app has Push Notifications, Remote Notifications and Voice over IP entitlements selected, among other, unrelated (I think) items. On launch, the app successfully registers via PushKit and gets back a valid device token. This token is copied from the Xcode console, and used to send VOIP pushes via the iCloud push console: https://developer.apple.com/notifications/push-notifications-console/ Results: For a debug build loaded onto a physical device, the push console reports successful delivery of the VOIP push to the device. However, VOIP pushes are only received by the app when it is in the foreground. If the app is in the background or not running, it is not woken/launched. The docs mention the need for a special VOIP push certificate, but my understanding is that is required between my server and Apple's servers. Since I am using the push console, I assume that removes the need for the certificate. So, what am I missing?

Hello everyone, I am developing a feature in my app where, upon receiving a push notification, the app should open automatically if it is closed and the screen is locked. If the device is unlocked, a persistent notification should appear and only be removed with user interaction. We managed to implement this functionality on Android using some configurations and additional rules. With this, upon receiving a push notification, the app opens automatically or a permanent notification appears. I would like to know how I can implement this functionality on iOS using Swift. Is there any specific configuration or API that allows the app to open automatically upon receiving a push notification or to display a persistent notification on the unlocked screen? Thanks in advance for your help!

I am using Pushkit + Callkit and I am facing issue: I receive incoming call when device is locked screen state then I answer and end call. The next incoming call will alway display on left corner screen device as below image. If I receive incoming call when device is unlocked screen state, my application receive, answer call and end call normally.

I think I've got all the keys and entitlements set up ok. I have no problem receiving normal alerts via the UNUserNotifications framework. Now I'm trying to use PushKit (for fileProvider). I have the following in my AppDelegate fileProvider = PKPushRegistry(queue: nil) fileProvider.delegate = self fileProvider.desiredPushTypes = [.fileProvider] along with the required delegate functions. I am never provided with credentials, only an immediate call to the didInvalidatePushToken delegate. Any suggestions appreciated.

Is there a way for the app currently playing music or voice in the background to know when a Critical Alert or push comes? Currently, my app contains code that stops playback when a call comes in while music or voice is playing in the background. So, if a call comes in during playback, it stops normally. However, there is a phenomenon in which playback cannot be stopped when a Critical Alert or push comes. When a Critical Alert or push comes to the device, is there a way in the code for the app currently playing music or voice in the background or foreground to know at that moment? We are not sending out Critical Alerts or pushes. I would like to know how to resolve the situation when receiving a Critical Alert or push sent to all users in one country.