Push notification tracking

Question

sumeshsreenivasan OP

Created Oct ’24

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Subject: Seeking Native iOS Solution for Push Notification Acknowledgement and User Interaction Tracking

I’m exploring whether there is a native solution in iOS to track the confirmation/acknowledgement of a received push notification on the device, as well as any user interaction with it (e.g., tapping or dismissing the notification). Although I’ve come across multiple discussions on this topic suggesting that it’s not possible, I’d like to know if there have been any recent updates or enhancements in iOS that provide this capability.

Has anyone found a reliable approach or workaround for this? Any insights would be appreciated!

Thanks!

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Answer 1

Engineer OP

Apple

Oct ’24

While there is no specific solution geared towards user interaction tracking of push notifications, you can always implement your own solution using the native APIs and abilities provided by the notifications framework.

For example, you can try keeping track of received push notifications using Notification Service Extension.

You can also implement solutions to understand the users' interactions with your notifications by Handling notifications and notification-related actions

These solutions have been in place for a while now, so the discussions you have come across would be either outdated or incorrect overall.

Argun Tekant /  DTS Engineer / Core Technologies

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