Not using beginRefundRequest like method from client side code, Can I ask apple to refund specific order from website or help center? If it possible where is the ask to refund menu in appstore connect or other?

Hi, I’m a developer working on iOS applications, and I need access to a TestFlight invitation code. This will help me test [briefly describe your purpose, e.g., a beta app or a tool]. Could you please provide me with the code or guide me on how to access it? Thank you so much! Best regards, [Edris Rahimi]

I published an app to TestFlight today and the invitation email has the wrong company name. The invitation has the correct icon image and below it, the [app name] By [company name] for iOS. The problem is, the company name is actually a different app name that I had reserved and not the name of the company for which the developer account is associated. How do I ensure that future builds will have the correct company name in the TestFlight invitations?

In TestFlight, it normally takes 24 hours to process a new build. However, I've been waiting for the last 3 days to test our new build. Why is it taking so long? Can someone please explain the reason?

I am developing a watchOS app that uses the uses the Fall Detection API. After requesting the entitlement, and receiving the entitlement and adding it to my app, I managed to implement the feature, and run the app on the simulator in Xcode and it works fine. But when I try to distribute the app to TestFlight internal testing, Xcode refuses and shows the following message: "Provisioning profile failed qualification: Profile doesn't support Fall Detection Notifications" and "Provisioning profile failed qualification: Profile doesn't include the com.apple.developer.health.fall-detection entitlement" I am using an Xcode managed provisioning profile, and when I checked the profile from "signing and capabilities", it says that the fall detection capability and the entitlement are included in the profile. When I check my app's capabilities from "Certificates, Identifiers & Profiles" in the apple developer website, it says that the fall detection capability for my app has provisioning support for Ad hoc and Development only, is this the reason why I can't upload my app to TestFlight, or am I missing something? If it is the reason, then is there a way to change the provisioning support so that I can distribute the app? Thanks in advance

Can I use the TestFight app icon to link to my app inside TestFlight? All I found is this forum post that does not give a precise answer. Should I contact https://www.apple.com/legal/contact/trademark-information.html for that matter? Thank you

TestFlight on Mac shows that the App only supports iOS, but support for Mac has been enabled in Xcode configuration and on the web page. Even if I build directly with a version from a few months ago, I still have the same problem. The minimum macOS version of the build metadata on the web page is blank. My environment is Xcode 16.1 macOS 15.1

Hello developers ! My team and I are currently trying to migrate to the new Xcode 16 version. We encounter a blocker problem with the new Xcode when submitting a new build on TestFlight. The problem : ITMS-90338: Non-public API usage - The app references non-public selectors in AccorHotelsApp: setSupportedInterfaceOrientations:. We tried several things to solve the issue : remove all the frameworks that are not built by us ; the issue is still present remove the code related to this API in our base code and the frameworks ; the issue is fixed remove only the code related to this API in our base code ; the issue is fixed This indicates that the problem is the code related to this API. The code removed : override public var supportedInterfaceOrientations: UIInterfaceOrientationMask { get { configuration.orientation } set { _ = newValue } } This code is located in our local SPM. It's used to handle orientation of our app depending on specifics configuration given as a parameter. Why Xcode 16 is detecting this API as a private one and consider this as an issue ? Is there a specific configuration we need to do in the local SPM package ? We are investigating on our side if we can find an alternative solution by changing this code, but this does not seem a bad usage as described in Apple documentation. Thank you for your help, Regards. RIVIERE Nicolas

I received the follow error result and based on my research, it seems that it may be a false positive. Web3podium Version 1.0.8 Build 45 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90338: Non-public API usage - The app references non-public selectors in Frameworks/JitsiMeetSDK.framework/JitsiMeetSDK: initWithURLStrings:. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. For further information, visit the Technical Support Information at http://developer.apple.com/support/technical/ ITMS-90683: Missing purpose string in Info.plist - Your app’s code references one or more APIs that access sensitive user data, or the app has one or more entitlements that permit such access. The Info.plist file for the “Runner.app” bundle should contain a NSPhotoLibraryUsageDescription key with a user-facing purpose string explaining clearly and completely why your app needs the data. If you’re using external libraries or SDKs, they may reference APIs that require a purpose string. While your app might not use these APIs, a purpose string is still required. For details, visit: https://developer.apple.com/documentation/uikit/protecting_the_user_s_privacy/requesting_access_to_protected_resources. This false positive perspective is based on looking to this issue online and looking at the existing Jitsi Meet implementations. We would appreciate guidance and direction for this pretty large and significant open source repository being leveraged. https://github.com/jitsi/jitsi-meet/issues/8624#issuecomment-781361671

Hi, i need to change the name of an app im testing because I named it what I want the final release to be and I cant archive the final project from the original test project. So basically I just need to either delete the app from test flgiht or change its name. iv already tried uploading it in a different name but it just makes a new app and the original one remains. So far it doesnt seem possible to do either by myself right? Thanks

Good afternoon The essence of the question: our product is written in .net maui (a framework for cross-platform development from microsoft), when we use the profile for development in the build and directly install the application on the iPhone, everything works fine. But if you take the same build with the same settings, replace the development profile with the distribution profile, assemble and send it to TestFlight, install it on the same iPhone - when the application is launched, a crash occurs. Yes, we studied the logs, and at the moment we have come to the theory that maybe the main problem lies inside the maui framework, but still - why will the behavior of the application change so much when using different profiles? From full functionality when using the development profile, to crash at the start when using the distribution profile. What exactly changes when you change your profile? Is there any documentation on this topic? Or advice from those who are more knowledgeable about this topic? Thanks in advance for any reply

I'm having an issue with an app installation on my iPhone where it keeps installing the latest TestFlight version instead of the public App Store version. Here are the details: I initially installed version 1.24 of the app via TestFlight. I then uninstalled both the app and TestFlight and tried to reinstall the app from the App Store, which should be version 1.6 (the current public release). Despite this, the App Store keeps installing version 1.24, which is the TestFlight version. Here’s what I’ve tried so far: Uninstalled both the app and TestFlight. Restarted the iPhone to clear any cached data. Tried offloading and reinstalling the App Store app through Settings to clear its cache. Reinstalled only the App Store version, but the device still downloads the TestFlight release. Has anyone experienced this before? Are there additional steps I can take to reset the association to the App Store version? Any insights would be greatly appreciated. Thank you!

Issue Submitting Builds for Beta Review - "Beta Contract is Missing" We are currently facing an issue in Testflight when trying to submit new builds for review for external Beta testing. Each time we attempt to submit a build in the "What to Test" dialog, we receive the following error message: "There was an error processing your request. Please try again later." Upon inspecting the browser response when clicking "Submit for Review" in the "What to Test" dialog, we found the following details: code: "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING" detail: "Beta Contract is missing." id: "4ed15cb2-2732-4100-a660-0899dcb0e25a" status: "422" title: "Beta contract is missing for the app." However, after checking the Developer Console, we are unable to locate any missing information or steps that need to be addressed. We would greatly appreciate your assistance in resolving this issue as soon as possible, as we are currently unable to push any new builds for testing. What we’re currently trying to do: Contact Apple Developer Support (no response for about 2 weeks) Create a new app bundle Build on a different machine/Mac Rebuild a previous version of the game that worked before Create a new app on another account (it worked, but the build was rejected—THANK YOU FOR NOTHING—because it’s considered a copy of our own game) We need to test before release, and we’re now three weeks behind our plans!

Same scenario described here: https://forums.developer.apple.com/forums/thread/738942 User clicked accept for an internal tester invitation sent to their work apple id on their personal device which was signed in with their personal apple id. This seems to have redeemed the code to the users personal account. However, the user has removed themselves from testing the app and we're trying to get their work apple id registered but the invite code that keeps being sent is coming back saying invalid. Things we've tried: We located the last build the user installed on their device and expired the builds deleted / readded the work apple id to internal testing group It's still sending the same invitation code from TestFlight and saying that the code cannot be redeemed.

My main app contains a complete sub app, but when I put this app on TestFlight, the startup report says that The provisioning profile is invalid; The main app was launched separately and runs normally. Please help me deal with the issue of invalid preset description files. Thank you myapp.app --Contents --bin --subapp.app --Contents --MacOS --Frameworks --MacOS --Frameworks

Hello, We haven't been getting crash logs for internal TestFlight builds. I've tried intentionally causing a crash by calling fatalError() directly. The TestFlight feedback dialog appears and crash logs appear on the iPhone device itself, but they never appear in App Store Connect or Xcode Organizer. The builds are all created by an Xcode cloud workflow and the Share analytics with App Developers setting is on. I filed a radar ticket at FB15453505, but I wonder if others might have run into the same thing. Has anyone else had this issue and figured out how to resolve it?

I am using an iPhone 14, with IOS 18 on a managed account and keep getting "Temporarily Unavailable" error when trying to launch TestFlight. This app worked on another organization managed device (same device, IOS) but several others are giving temp unavailable errors. Can anyone help guide me on how to fix this error? I have tried uninstalling, restarting, reinstalling several times with no luck.

Can someone tell me how to fix the TestFlight “temporarily unavailable” error? I am using an iPhone 14 with IOS 18 and the device is under an organized managed account TestFlight works on another phone on the same account but gives error on others.

Hi guys, I’m writing an app that integrates Screen Time API more specifically one that has only DeviceActivityReport. The app runs as expected but I have an issue when pushing it to AppStoreConnect: Provisioning profile failed qualification: Profile doesn't support Family Controls (Development). Provisioning profile failed qualification: Profile doesn't include the com.apple.developer.family-controls entitlement. Provisioning profile failed qualification: Profile doesn't support Family Controls (Development). Provisioning profile failed qualification: Profile doesn't include the com.apple.developer.family-controls entitlement. My app has Family Controls (Development) set in Capabilities, entitlement file, provisioning profile and distribution certificates. I have already requested Apple for the entitlement key for Family Controls (I’m waiting for them to reply). So, I have few questions now: Can I distribute a build for internal testers via TestFlight without waiting for Apple’s reply to my request? Do I need to wait Apple’s reply to distribute the app to internal tester under Family Controls (Development) ? Has anybody had the same issue and solved it without waiting for Apple to approve the request during development (no distribution)? I have done a deep search about this topic but it is still not clear to me if an internal build could be distributed under Family Controls (Development) or if it is mandatory to wait for the distribution one

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