Hello everyone! My app was rejected due to the rules of Guidelines 5.2.1. Therefore, over the past two weeks, I have already sent several requests to change the account name, but no one has responded. Please help me do this. This is critical for me. Thank you!

I've been working on retrieving total app installs via the Apple Connect API using Python. However, I've noticed a discrepancy between the data obtained manually and the API results. When I download the Sales & Trends report manually with these settings: Sales & Trends, Monthly, By Territory, Total Installs …the results don't match those from the API when I use the following parameters python report_date = '2024-09' params = { "filter[frequency]": "MONTHLY", "filter[reportDate]": report_date, # Date for the report "filter[reportSubType]": "SUMMARY", "filter[reportType]": "SALES", "filter[vendorNumber]": vendor_number } I’m seeing a clear mismatch in units between the manual download and the API output Note: This report was generated on 2024-11-05

It's not possible to create a new version for any App Store Connect app. To reproduce, I navigate to my app and click the (+) button to create a new version number. I type in a version number, and click "Create." It fails with an error, "An error has occurred. Try again later."

I created a subscription in App Store Connect. I'd like to submit it for review along with my new app. App Store Connect prompts me to select it from the app's In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. But I didn't find the In-App Purchases and Subscriptions section in the version page. I'm not sure if the version page as I understand it is the same as the version page as App Store Connect. So, can anyone tell me where I can find the In-App Purchases and Subscriptions section.

I'm trying to pay my apple developer account annual fee as a first time user and I get the message that the authorisation failed. Is that because I'm currently traveling an not in the country of the app store where I signed up? I tried 6 different banks/credit cards but no luck. So frustrating...

I'm getting an error that my email is invalid, but then i'm not able to change it. my login ends in @companname.appleid.com

Hey, I submitted my game for review several times over the last two weeks, and I keep getting rejeted under the 4.1 Design Copycat guidelines. Guideline 4.1 - Design - Copycats This app or its metadata appears to be misrepresenting itself as another popular app or game already available on the App Store, from a developer's website or distribution source, or from a third-party platform. Apps should be unique and should not attempt to deceive users into thinking they are downloading something they are not. I have tried contacting and writing to the support team several times but I get absolutely no response. The game is completely built from scratch and I own all rights to it which is clearly mentioned as well. There hasn't been a single thing that I have used in the game that is not owned by me and the game in general is completely original and novel with its design, and not trying to compete or derive its design from any other game in the app store. All I just is more clarity and information or someone to respond and help me out with this, since I am a sole developer and I intend to release this game very soon. Thanks, and please help!

as title mentions, i've had a subscription approved for being used with my app, however when i want to add this subscription to the new version im uploading, the entire 'in-app purchases and subscriptions' group section is missing so i can't add anything. I have previously had this section showing prior to the subscription approved, but since the subscription was approved, it's no longer possible to even add it

Hi Community Unfortunately, my app has been stuck in review since October 8th (17 days), and I’m unsure if there’s anything else I can do besides waiting. It's a new app called AuctionShack (https://www.auctionshack.io/home-en.html) and so far, I’ve tried the following: Contacting via email – I was told 7 days ago that they expedited the review, confirmed they have everything they need, and advised me to wait. Requesting a 1-on-1 session via web call – I was told 3 days ago that they would check in with the team again, confirmed they have everything they need, and advised me to wait. Is there any other avenue I can take besides waiting? I feel like, I did a mistake along the way, but am not sure what it is :( Thanks and best regards Julius

Regarding ad-network registration On our website, we run ads and promotional campaigns exclusively aimed at guiding users to download our app. We would like to use SKAdNetwork to track the effectiveness of these ads in driving app installs from our own website. Following the documentation, we understand we need to "register your ad network"，「Ad Network ID Request Form」(https://developer.apple.com/documentation/storekit/skadnetwork/registering_an_ad_network). However, we encountered an issue in the registration process. The first question asks: “Is your company an ad network?” Since we are not an advertising company, selecting “NO” does not allow us to proceed, and we receive the message: “Please contact your ad network for more information about using AdAttributionKit.” Our question is: if we are not an ad network, is it possible to register an ad network? Selecting "NO" does not allow us to proceed, so how should we handle this?

Hi, I receive this email from Apple : "Due to the discontinuation of content associated with your vendor number ------, your payments have been paused. We will continue to monitor this account and release your payments once customer refunds have been settled." I've been receiving payments on time for over 10 years, I haven't change anything and now they skipped the monthly payment 🤷‍♂️. WTF is going on? Please help anyone

Hi, i need to change the name of an app im testing because I named it what I want the final release to be and I cant archive the final project from the original test project. So basically I just need to either delete the app from test flgiht or change its name. iv already tried uploading it in a different name but it just makes a new app and the original one remains. So far it doesnt seem possible to do either by myself right? Thanks

I’ve developed a VisionOS app that synchronizes 3D immersive visual tracks with a music album, using Apple Music and MusicKit for playback. What should I consider when naming the app, and what guidelines apply for referencing the artist, album, and song names within the app to avoid copyright issues? I’d appreciate any guidance on how to approach these aspects to reduce the risk of rejection.

Hello All, New member here so hopefully my post adheres to Dev Forum standards. My Platform team and I are attempting to gather a bunch of our customer/service data via an automated process where we code a script to obtain data from the App Store Connect dashboard of our app. We need to web scrape most likely with the App-Store-Scraper library. This reason for this is the following challenge we have run into previously while utilizing the App Store Connect API: When we have attempted to fetch data we have seen that the attributes we are looking for cannot be obtained with the query parameters available. Certain reports can only be obtained for DAILY query param values; certain information, such as "File Size" from the "State" report, and "revenue net" of Apple's commissions on sales from the "Proceeds" report within the App Store Connect dashboard, are not able to be obtained via the API, to my knowledge. Of course it can be obtained manually by downloading it through the dashboard, but we want to automate this process. My question is with regards to web scraping: Will we be able to obtain all the information we need by web scraping the "Event, State, Proceeds" reports that one can find by navigating from the left-hand-side tabs within the App Store Connect dashboard? This information contains PII, but since we have rights to our customer data we should be able to maintain confidentiality by following industry standards. Please let me know if anyone has any experience with this kind of task before and I look forward to hearing from you.

I updated the primary email address of my Apple Account, now all emails send to my new address except emails about App Store Connect (e.g. App Review status update). How to make App Store Connect send emails to my new address?

Hi everyone, I’m working with the App Store Connect API to analyze my app's launch time performance, but I’d like to retrieve historical data spanning multiple dates. However, I haven’t found parameters like startDate or endDate in the API documentation. Is there any way to retrieve data for past dates, or is the API limited to recent data only? If anyone has experience with this or any workaround, I’d love to hear about it. Thank you!

Hi Folks, I'm currently using the App Store Connect API's perfPowerMetrics endpoint to pull launch time metrics for my app, but I want to break down the data by specific iPhone models (e.g., iPhone 13 Pro, iPhone 12, etc.). I’ve tried using filter[deviceType] set to all_iphones, which works, but it aggregates data for all iPhone models. Does anyone know the specific identifiers for individual iPhone models, or if there's a way to retrieve metrics by specific iPhone model segments? TIA

I'm trying to build an app using flutter which runs fine on both the Android and iOS side locally, but I cannot submit my app to the store. When I try an 'archive' or a 'validation' I keep getting the error: Invalid large app icon. The large app icon in the asset catalog in “Runner.app” can’t be transparent or contain an alpha channel. For details, visit: https://developer.apple.com/design/human-interface-guidelines/app-icons. (ID: 06a51b84-cfc5-43be-94c3-3ae02e5d1229) I've tried: Making sure my dependencies are up-to-date putting remove_alpha_ios: true in flutter_icons Going icon-by-icon and making sure it does not have an "alpha channel" (opening from Finder and exporting without "Alpha channel" checked) Making sure the icon is not rounded Cleaning my build environment (feels like 100s of times now) JPG icons instead of PNG I don't know what else to do. Nothing is working and I've now wasted multiple days on this problem. I'm new to XCode in general and have never run into something like this before, so if you have any suggestions please treat me like I'm new. I've tried reading the logs that appear when I click "show logs" but there's a lot in there and most of what I have checked into doesn't seem helpful. Is it possible I've missed an Icon somewhere? If so, how can I tell which one it was? IS this even an Icon problem? How do I know? Where do I go from here? Is there more information I can provide that will help? If so, what, and where is it located?

I'm trying to submit by clicking "Add For Review" but I get an error because I have to select a build. My build is succeeding but I get 2 warnings : Failed to export for Ad Hoc Distribution because this team has no iOS devices registered in the Developer Portal. Register an iOS device in the Developer Portal at https://developer.apple.com/account and then try again. Failed to export for Development Distribution because this team has no iOS devices registered in the Developer Portal. Register an iOS device in the Developer Portal at https://developer.apple.com/account and then try again. I have added my Mac as a device, so I'm not sure why the warning message tells me "no iOS devices registered in the Developer Portal." What am I missing here?

Hello, My company is currently working on a new app that will be separate from our current app and also have different features/functionalities. We want to use the name of the current app (V1) for the new app (V2), and change the name of the V1 to something else. Are there any restrictions or waiting periods on whether we can change the V1's name to something else then use the V1 name on the V2?