Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.

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JitsiMeetSDK Build Issues: False Positive?
I received the follow error result and based on my research, it seems that it may be a false positive. Web3podium Version 1.0.8 Build 45 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90338: Non-public API usage - The app references non-public selectors in Frameworks/JitsiMeetSDK.framework/JitsiMeetSDK: initWithURLStrings:. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. For further information, visit the Technical Support Information at http://developer.apple.com/support/technical/ ITMS-90683: Missing purpose string in Info.plist - Your app’s code references one or more APIs that access sensitive user data, or the app has one or more entitlements that permit such access. The Info.plist file for the “Runner.app” bundle should contain a NSPhotoLibraryUsageDescription key with a user-facing purpose string explaining clearly and completely why your app needs the data. If you’re using external libraries or SDKs, they may reference APIs that require a purpose string. While your app might not use these APIs, a purpose string is still required. For details, visit: https://developer.apple.com/documentation/uikit/protecting_the_user_s_privacy/requesting_access_to_protected_resources. This false positive perspective is based on looking to this issue online and looking at the existing Jitsi Meet implementations. We would appreciate guidance and direction for this pretty large and significant open source repository being leveraged. https://github.com/jitsi/jitsi-meet/issues/8624#issuecomment-781361671
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App reviewers don't look at my replies
I've added my app to app review, and it's been weeks since our first submission, and we haven't gotten it approved yet. Currently, the app is being rejected saying: "Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Update the app to not require users to provide the following personal information: Gender Age" Our app is a fashion based app, and our core promise is personalized fashion apparels and accessories. We've replied on the thread and even requested for an appeal. But it seems nobody looks at the reply, and next time it's rejected with exactly the same reason. For appeal, we haven't received any response at all. Our app doesn't even make sense without knowing gender, and age. What do we do here.
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error on upload on app store
I get this error with xcode 16.1 uploading to app store: Asset validation failed Invalid Info.plist key. The key 'UIBackgroundModes' in bundle new3bmeteo.app/Watch/new3bmeteowatch.app/PlugIns/new3bmeteowatch Extension.appex is invalid. (ID: a1e48ae9-5b51-4252-99e7-116b6359cb39) info.plist: // some other things UIBackgroundModes location
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How can I deprecate / delete an old app while retaining its name for use in an existing app?
We want to be able to delete an old application from the app store (say A) to release its name for use and rename an existing application (say B) to A. What is the best way to go about this? We plan to remove app A from the store so that the name is released and then immediately rename app B to A. I just wanted to confirm if we are missing anything critical here that may block us from this process or if there is a better way of doing it. i.e. review process etc
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Appstore developer name.
We have created and published our app on app store recently and have noticed that Developer name in App Store listing has a typo (one letter is missing). Investigating this, we could not find a way to update developer name anywhere. Does anyone know of a way to change this? Would contacting the Apple support and asking them to change this help? In case only solution is to create new application in connect, would we be able to keep existing bundle id? (so delete existing app and make a new one which is exactly same)
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Change Account Name
Hello everyone! My app was rejected due to the rules of Guidelines 5.2.1. Therefore, over the past two weeks, I have already sent several requests to change the account name, but no one has responded. Please help me do this. This is critical for me. Thank you!
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Get Total App Installs
I've been working on retrieving total app installs via the Apple Connect API using Python. However, I've noticed a discrepancy between the data obtained manually and the API results. When I download the Sales & Trends report manually with these settings: Sales & Trends, Monthly, By Territory, Total Installs …the results don't match those from the API when I use the following parameters python report_date = '2024-09' params = { "filter[frequency]": "MONTHLY", "filter[reportDate]": report_date, # Date for the report "filter[reportSubType]": "SUMMARY", "filter[reportType]": "SALES", "filter[vendorNumber]": vendor_number } I’m seeing a clear mismatch in units between the manual download and the API output Note: This report was generated on 2024-11-05
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Introductory Offer "Countries or Regions" setup issue
I'm experiencing issue during Introductory offer creation. Steps to reproduce: Press 'Set up Introductory Offer' Select all Countries or Regions for Introductory Offer Select Start Date and End Date Select type of Introductory Offer: Free, Duration: 1 week Confirm Result: Several rows have blank Countries or Regions fields. "An error has occurred. Try again later." is shown. Response is 409 status code, response is array of [ { "id": "77cdf09d-21f8-4acb-89e9-2123f40925da", "status": "409", "code": "ENTITY_ERROR.RELATIONSHIP.REQUIRED", "title": "The provided entity is missing a required relationship", "detail": "You must provide a value for the relationship 'territory' with this request", "source": { "pointer": "/data/relationships/territory" } }, ... ]
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Fixed 4.3.0 Design-Spam problem (Fixed in 1 of my games , now 1 game left with it )
Thank you App review team for accepting one my games . Now i have only an game left with 4.3.0 Design-Spam rejection . Im still trying in every possible way to be accepted but still dont understand where the problem stands becouse my game is unique and not duplicated . I recreated the design but still got rejected . In waiting of a successful review now , becouse all this time i have been angry of having many rejections . For others that also are having the 4.3.0 Design-Spam rejection . What i did is that i added new functionality , and later i mentioned it in app review message
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"Unable to Complete Request" error
Hi everyone, I’m facing an issue with my app version (changed Subscription from weekly to monthly) being rejected due to a "Loading Subscription" first time, then "Unable to Complete Request" error in the SubscriptionStoreView. I noticed on the screenshot that the review team was using a VPN, and since my app isn’t available in the EU, I believe this may be related to the problem. I cannot replicate the issue on my end in UK. Does anyone have advice on how to address this? Thanks in advance!
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App Review Rejection Under Guideline 4.1
Hey, I submitted my game for review several times over the last two weeks, and I keep getting rejeted under the 4.1 Design Copycat guidelines. Guideline 4.1 - Design - Copycats This app or its metadata appears to be misrepresenting itself as another popular app or game already available on the App Store, from a developer's website or distribution source, or from a third-party platform. Apps should be unique and should not attempt to deceive users into thinking they are downloading something they are not. I have tried contacting and writing to the support team several times but I get absolutely no response. The game is completely built from scratch and I own all rights to it which is clearly mentioned as well. There hasn't been a single thing that I have used in the game that is not owned by me and the game in general is completely original and novel with its design, and not trying to compete or derive its design from any other game in the app store. All I just is more clarity and information or someone to respond and help me out with this, since I am a sole developer and I intend to release this game very soon. Thanks, and please help!
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How to Regarding ad-network registration
Regarding ad-network registration On our website, we run ads and promotional campaigns exclusively aimed at guiding users to download our app. We would like to use SKAdNetwork to track the effectiveness of these ads in driving app installs from our own website. Following the documentation, we understand we need to "register your ad network",「Ad Network ID Request Form」(https://developer.apple.com/documentation/storekit/skadnetwork/registering_an_ad_network). However, we encountered an issue in the registration process. The first question asks: “Is your company an ad network?” Since we are not an advertising company, selecting “NO” does not allow us to proceed, and we receive the message: “Please contact your ad network for more information about using AdAttributionKit.” Our question is: if we are not an ad network, is it possible to register an ad network? Selecting "NO" does not allow us to proceed, so how should we handle this?
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Payments are on hold?? Apple skip my monthly payment 😡
Hi, I receive this email from Apple : "Due to the discontinuation of content associated with your vendor number ------, your payments have been paused. We will continue to monitor this account and release your payments once customer refunds have been settled." I've been receiving payments on time for over 10 years, I haven't change anything and now they skipped the monthly payment 🤷‍♂️. WTF is going on? Please help anyone
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