Hi. I'm trying to use the following command to set a wallpaper on an iPhone : /usr/local/bin/cfgutil -K "/Users/ladmin/Downloads/privateKey.der" -C "/Users/ladmin/Downloads/publicCert.der" --ecid 0xE64120151001E set-wallpaper -s home "/Users/ladmin/Downloads/mickey-iPhone-12-Pro-12-wallpaper.png" The answer is always : --- Summary --- Operation "set-wallpaper" failed on 1 devices. cfgutil: error: An internal error occurred. Unknown service request error. (Domain: ConfigurationUtilityKit.error Code: 100) The same type of command works with an iPad. Apple Configurator 2 can set the wallpaper on the iPhone. Is there something different to do with cfgutil when setting a wallpaper on an iPhone ? Thanks for your insights ! Franck

I use then interface https://developer.apple.com/documentation/devicemanagement/device_assignment/activation_lock_a_device/creating_and_using_bypass_codes#3734453 to remove Activation Lock。 request url：https://deviceservices-external.apple.com/deviceservicesworkers/escrowKeyUnlock?serial=***&productType=***&imei=***&meid=*** then body is escrowKey、orgName、guid and use APNs certificate when establishing the SSL connection but return me：<ns:escrowKeyDeviceServicesResponse version="1" xmlns:ns="http://www.apple.com/cds/mdmescrowKeyDeviceServices/xml"></ns:escrowKeyDeviceServicesResponse>

We have encountered an issue while developing our own Apple MDM solution. The issue occurs in the activation lock scenario. We have implemented the activation and deactivation of the activation lock feature in accordance with the following documentation. 1:https://developer.apple.com/documentation/devicemanagement/activation_lock_a_device 2:https://developer.apple.com/documentation/devicemanagement/device_assignment/activation_lock_a_device/creating_and_using_bypass_codes#3734453 Activationlock Request URI : https://mdmenrollment.apple.com/device/activationlock Request Method : POST Request Headers : [Accept:"text/plain, application/json, application/*+json, /", X-ADM-Auth-Session:"1723449441118O1O649496FAD285FDC77565EC075E770547O90695212BB76419F8E43B2F68BE7A6C6O67033512O11Op1OA0EA85747E70D2D6941C4F6662166CAF22C2193COC298C61ECC7B9E9C14EB2A20305F7E41", X-Server-Protocol-Version:"3", Content-Type:"application/json", Content-Length:"133"] Request Body : {"device":"K2LP4HQXJ4","escrow_key":"QRV7D-JPPMQ-Z90N-1VN8-L1PN-45Q2","lost_message":"xxxxx"} Response : {"serial_number":"K2LP4HQXJ4","response_status":"SUCCESS"} escrowKeyUnlock Request URI : https://deviceservices-external.apple.com/deviceservicesworkers/escrowKeyUnlock?serial=K2LP4HQXJ4&imei=357174298879232&meid=35717429887923&productType=iPhone14,2 Request Method : POST Request Headers : [Accept:"text/plain, application/json, application/*+json, /", Content-Type:"application/x-www-form-urlencoded", Content-Length:"189"] Request Body : orgName=xxxxx&guid=xxxxx&escrowKey=QRV7D-JPPMQ-Z90N-1VN8-L1PN-45Q2 Response : 404 <ns:escrowKeyDeviceServicesResponse version="1" xmlns:ns="http://www.apple.com/cds/mdmescrowKeyDeviceServices/xml"></ns:escrowKeyDeviceServicesResponse> Who can help me check if there are any errors in the way I'm calling these two APIs, and how to correct them?

In the latest macOS 15 system, we've noted that end users have the capability to disable and prevent the launch of system extensions via system settings. I'm curious to know whether Apple plans to offer MDM configurations to deter end users from performing such actions.

In MDM Software Update settings(https://developer.apple.com/documentation/devicemanagement/softwareupdate), there is a key "restrict-software-update-require-admin-to-install" which apparently controls if the standard users are allowed to install apps and software updates. But so far, even if this is set to true, a standard user is able to download apps from Appstore. We noticed that when we publish a pkg to be installed via MDM, then that does not get installed if the above setting is set to true. Please provide clarity on what this setting controls.

The customer's ABM account has been locked，i can't get token with DEP Server Token.Is there any ways to release device from ABM with some api or softwares. I hope no remote management page during the activation process settings after i restore factory settings. Thanks in advance.

Hello, We are trying to use the Managed App Distribution framework with our mdm following the documentation here : https://developer.apple.com/documentation/managedappdistribution But on the first load we don't get anything, the app keep getting stuck inside the following code without sending an error or getting the managed apps for try await result in ManagedAppLibrary.currentDistributor.availableApps { content = try result.get().map(Content.managedApp) } If we update the list of available managed apps in our mdm, the function execute and so we have all the apps displayed as expected, but if we close and re-open the app it'll again not display anything until we update the managed apps list. How can we fetched our managed apps at anytime and not only when the list is updated ? Why this method seems to be waiting for an update instead of just fetching the available managed apps when we call it ?

Hello, I am working on a MDM solution. I am facing issue to while Activation Unlock Iphone by MDM server. I am following this https://developer.apple.com/documentation/devicemanagement/device_assignment/activation_lock_a_device/creating_and_using_bypass_codes documentation as reference. I am able to activation lock the device from mdm server but while unlocking the device I am getting below error "?xml version="1.0" encoding="UTF-8"?> ns:escrowKeyDeviceServicesResponse version="1" xmlns:ns="http://www.apple.com/cds/mdmescrowKeyDeviceServices/xml"> error code="1002" message="com.apple.cds.cyclops.mdm.MDMServiceException: No registered escrow key found"/> /ns:escrowKeyDeviceServicesResponse>" I am sending below request for Unlock Url=https://deviceservices-external.apple.com/deviceservicesworkers/escrowKeyUnlock?Device_Serial=XXXXXXXX&productType=iPhone12,8&imei=XXXXXXX&imei2=XXXXXXXXXXXXXX&meid=XXXXXXXXXX Body=escrowKey=VT2DK-YR647-HWAY-096C-ER7P-89J1&orgName=ORGNAME&guid=9C1AE0D42A38A23AFFE59 Below working request for Activation Lock URL=https://mdmenrollment.apple.com/device/activationlock Body = { "Device" :"Serial_Number", "EscrowKey" :"B83C6E662299F3AF202656C4D7A434A319A34241A2892792132EECE56F6D898A", "LostMessage":"Message" } Any idea what could cause this error.

Hi, Team: I developed a network filter and used MDM to issue a description file. By configuring AllowedSystemExtensions, I can avoid the reminder of loading system extensions during installation. However, when savingToPreferencesWithCompletionHandler, I will still be reminded that my network data is monitored. How can I configure MDM to avoid this reminder? And why can I still delete the filter from the network filter conditions even though I configured it in mobileconfig in the following way. NonRemovableFromUISystemExtensions com.mysystemextensionid

Hi,Team: I successfully installed the system extension through MDM and want to uninstall it through RemovableSystemExtensions, but this command does not support versions below macOS 12. Is there any other way to pause or uninstall the system extension? Can I delete the configuration file that allows system extensions through MDM? Or send and delete the configuration file of AllowedSystemExtensions?

I am configuring the per app VPN deployment for iOS application and want to configure the match domain per app rules so that only the traffic from that match domain will trigger the VPN for the included app. I found the documentation on portal but I can't find any MDM related page. https://developer.apple.com/documentation/networkextension/neapprule/1406488-matchdomains

I sent the description file through MDM in advance and configured the system extension and web content filter. When my code uses activationRequestForExtension:queue: to activate the system extension, other security app processes will be killed. I received the following message. May I ask why this may be? 2024-09-02 11:42:19.737229 (gui/501/killed_bundleid [679]) : exited due to SIGPIPE | sent by killed_app[679], ran for 301372ms 2024-09-02 11:42:19.737239 (gui/501/killed_bundleid [679]) : service state: exited 2024-09-02 11:42:19.737245 (gui/501/killed_bundleid [679]) : internal event: EXITED, code = 0 2024-09-02 11:42:19.737247 (gui/501/killed_bundleid [679] ]) : job state = exited 2024-09-02 11:42:19.737274 (gui/501 [100003]) : service inactive: killed_bundleid 2024-09-02 11:42:19.737277 (gui/501/killed_bundleid [679]) : service state: not running 2024-09-02 11:42:19.737282 (pid/679 [killed_app]) : shutting down 2024-09-02 11:42:19.737310 (pid/679 [killed_app]) : cleaning up

Hi, Team: Is there any difference in the underlying logic between starting the network filter by configuring the MDM description file through the first connection below and starting the network filter through the second connection in the code? First connection：https://developer.apple.com/documentation/devicemanagement/webcontentfilter?language=objc Second connection： https://developer.apple.com/documentation/networkextension/nefiltermanager?language=objc

I am checking the behavior of the Contact settings, but the controls are not working with respect to the Communication Service Rules. Please let me know the following Is it possible to change the default calling app on a Japanese iPhone? If possible, does the control of the Contact settings in the configuration profile work?

We have confirmed the operation using iOS18 beta devices regarding the item "allowVideoConferencingRemoteControl" which is implemented for iOS18 beta. Remote control can be requested even if “allowVideoConferencingRemoteControl" is set to "true" or "false". Please tell me the following. Is it an expected behavior that there is no control regarding remote control whether "allowVideoConferencingRemoteControl" is true or false? I have confirmed the operation by following the procedure below, but is the procedure to confirm the control of "allowVideoConferencingRemoteControl" correct? Steps taken Create a profile with "allowVideoConferencingRemoteControl" set to "false" in the restriction settings Distribute to the terminal Make a video call with facetime between iOS18 beta devices One device performs screen sharing of the device with Share Play, and the other device requests remote control. Even if "allowVideoconferencingRemoteControl" is set to "false" in the restriction settings, remote control requests are still made.

Inquiry about Running Enterprise Apps in Killed State and MDM Payload Management:- I am developing an enterprise iOS application that needs to perform specific tasks or network calls even when the app is in a killed state (i.e., when it is not actively running in the foreground or background). I understand that standard iOS restrictions prevent apps from executing code while in this state, but I am exploring potential solutions within the scope of enterprise apps and MDM (Mobile Device Management) capabilities.

Inquiry about Running Enterprise Apps in Killed State and MDM Payload Management:- I am developing an enterprise iOS application that needs to perform specific tasks or network calls even when the app is in a killed state (i.e., when it is not actively running in the foreground or background). I understand that standard iOS restrictions prevent apps from executing code while in this state, but I am exploring potential solutions within the scope of enterprise apps and MDM (Mobile Device Management) capabilities.

Hi, We made a MDM Capability request a few months ago and still haven't heard back. Is there a way to check what the status of the request is? Thanks, Dave

Hi Apple Team , We have a. Bunch of macOS devices in our Fleet Which has MDM Passcode Payload Applied. We have observed a huge delay in unlocking the user account at login Screen after the Credentials are presented, Where as Removing the Passcode Payload makes the User to unlock their account at login Screen Immediately. Can someone help with this issue any OS Updates helps this ? Have Filed a FeedBack: FB15143190 (MDM Passcode Payload Causing Delay In Device Unlock) Also there is a Discussion reg this Passode Policy Issue

I integrated the Apple in app SDK, but when using SK Products Request to obtain the product ID, it was empty and invalid. I checked the app backend status and product status, and they are both normal. What's going on? I hope to receive an effective answer and solution as soon as possible. Thank you very much!