It says: "There are still screenshot uploads in progress." when submit a new build

Also, having this issue. Talked to Support today. They escalated it to Engineering. Now I'm waiting for engineering to fix or get back to me. We'll see how long that takes.

What is wrong with Apple? I can't even submit an app!!

This issue is frustrating and apple hasn't made any fix for it. It's been almost 24 hours since I've been trying to submit. Nothing seems to work. The same issue of screenshots uploading...

I was able to fix it by deleting the problematic app screenshot set via fineTuneFork's instructions here: https://stackoverflow.com/questions/73313352/app-store-screenshots-screenshot-uploads-in-progress-error-appscreenshotse

Already upload a Feedback to get this fixed: FB11243012

Still haven't managed to get the screenshots to be uploaded, just keeps on loading.

For those who don't want to waste their time, just follow these steps. https://stackoverflow.com/questions/73313352/app-store-screenshots-screenshot-uploads-in-progress-error-appscreenshotse after 7 days without getting any support from apple i solved it with the steps given in the stackoverflow link

I had same issue with definition: "There are still screenshot uploads in progress". Resolved via AppStore Connect API. Solution is here: stackoverflow

I found the solution. I have spent 2 whole days and it's simple. For a reason that I don't understand, if you're having the 'There are screenshot uploads in progress' message, you just need 1) be patient, there's a MDFK gray image somewhere at the "optional" screenshots that need to be deleted.

Go to 'View All Sizes in Media Manager' and check all the devices, the required, and the optional ones. I'll promise there's a gray image with a cloud icon. Just delete that image and submit. that will fix the problem

If didn't found any gray image, then change the language, and start all over again. You will find it. be patient

Apple please, fix this. At list, insert a MDFK button that can erase all screenshots at once.

Same issue here. What a disaster. Trying to get our app in review for 43 hours now! Images are being randomly greyed. When you delete the placeholder and upload with drag and drop in Safari a renamed png image. First it looks like it uploads well and the after hitting the add for review button the same frustrating message pops up again and seemingly random images in localisations are greyed out. I am getting nuts! Apple help us out here! This costs loads of money, time and energy.

I followed the advice of deleting the grayed out screenshots and reuploaded them. But I am not in an endless spiral loop where I delete old screenshots, upload new, they show up fine first for a few minutes. After that randomly a bunch of them greyed out. And when I hover over them, is says "The file has been uploaded and is processing". If I delete that file then App store UI moves the problem to other screenshots. In summary 30-40% of my screenshots end up in such a state every time I go and fix things.

This is an endless nightmare for many days going on and on and on and on and on and on .......

There is no light at the end of the tunnel for me with this simple thing.

I have now gones through at least 10 iterations of deleting and re-uploading and checking that there are no more greyed out screenshots. And still it is the same thing going on.

Apple, your Appstore Connect tool is not built to handle the number of screenshots it expects at the resolution it expects. This is surprising. I expect better from Apple Appstore.

The Appstore Gods ................... Please please please please

Have mercy................. App submissions must be simpler than this ............................

This problem still persists. There is no extra grey image in the options section. I have deleted all images and videos multiple timer. Everytime I upload, after few minutes some image or video goes blank and a "cloud" icon stating the image is submitted, in the process of upload or something on those lines. It never gets uploaded. This is definately a bug and preventing me from submitting my first game. Google play store is confusing but not laggy like Apples. Very bad experience so far.

There seems to be a major issue with Apple's Screenshot Processing! This started Sep. 1st where some screenshots will get processed and others will just fail apparently.

• Fastlane deployments are just hanging for HOURS:

Waiting for all the screenshots to finish being processed..."

I left a deployment running for ~4 hour with no response from the API.

• Manually uploading via the Web portal is seriously hosed as-well!

My observations: Once you upload screenshots all indications show everything uploaded and is ready to go... WRONG! If you try to submit you'll get: "There are screenshot uploads in progress" If you refresh the web page you will find a grey-cloud placeholder image.
This is the screenshot that failed or didn't finish processing before the page was refreshed.

The only workaround I have found: Upload one set of screenshots, DO NOT change tabs or view. Wait about 5-10 minutes then refresh the page and see if all screenshots finished processing. If not, delete the failed placeholders screenshot and repeat until all have finished processing.

My problem is I donät have any gray screenshot anywhere. Even when I delete all screenshot I get this error. I only have one language in use and have tried page optimization. Can anyone help me what can I do now? I have been waiting for 2 days and nothing has happened. This is really frustrating.

I believe I found a solution to this. Like everyone else, after loading screenshots, a few would soon turn into the grayed-out image with the cloud. I would delete & reload them, only to see the same thing happen again. I waited overnight to see if it was an Apple approval process that had to take place, and that didn't help either. What I found fixed the issue was this: ADD THE SCREENSHOT IMAGES & WAIT A FEW MINUTES BEFORE YOU DRAG THEM TO CHANGE THE IMAGE SEQUENCE ORDER! Problem solved.