It says: "There are still screenshot uploads in progress." when submit a new build

yadayado OP

Created Jun ’20

Replies 200

Boosts 16

Views 76k

Participants 179

I'm submitting a new version of my app, and after click "submit for Review", it show that:

A few more items are needed in order to submit for review
The items listed below are required for submission:
There are still screenshot uploads in progress.

I didn't met this problem before. Is that mean I haven't upload all the screenshot required or it's still uploading the screenshots to App Store Connect's server? Cause before there is a "save" button after you drag images to the screenshots area, now you don't.And I think I have uploaded all the screenshots needed and I waited a day to try submit again, still the same.

What should I do?

Boost

Raqueli OP

Jul ’24

I faced the same problem. For me, the solution was to 're-convert' the image. For example, I had an image in a format specific to the store. I went to a website that converts images to pixels and converted it. Then, I saved and uploaded it to the store again. After that, I reloaded the page and it worked!

tuplind OP

Jul ’24

I had some images that had semi-transparent backgrounds - some it would accept some it would not - I didn't need/want/intend to have the transparent backgrounds once rectified all images uploaded the very next time.

burhanrashid52 OP

Jul ’24

For me, it was related to transparency and alpha pixels in images. I solved this by converting the images into JPEG format.

This is because I use an external tool to generate screenshots for the specific size required on the store, which exports images in PNG format.

Although the images do not have any transparency because I can see a white background, but somehow they had alpha pixels that were hard to see with the ***** eye.

tomclifton OP

Aug ’24

For me it was simply opening a private/incognito window and doing it from there.

alilyn OP

The same issue due to transparency. WHY DONT SHOW AN ERROR RIGHT AFTER SCREENSHOT UPLOAD??????