I am writing to express my concern regarding the delayed processing of my request to switch my developer account from individual to organization. I submitted two separate requests, each with a unique case number, and received notifications stating that my issue would be resolved within one business day. However, despite the passage of several business days, I have yet to receive any updates or solutions. I kindly request you to expedite the review and approval process for my account type change. My organization's DUNS number is provided already in my request application. Thank you for your immediate attention to this matter.

My apple developer account has been changed to organization information but the app store still shows the individual developer name, how to fix it? please help me

Hello, I’m experiencing an issue with our enterprise app profile installation on iOS 18.1. The app and profile installed correctly on previous iOS versions, but on iOS 18.1, the app installs successfully while the profile fails to install. Notably, this issue does not occur on all devices. We have verified that our certificates comply with the latest standards and are valid, and we’ve prepared a focused test project that can reproduce the issue. I’d like to know if Apple has suggested submitting a code-level support request for similar cases and if there are any additional requirements for profile installation on iOS 18.1. Any guidance on resolving this issue would be appreciated.

Hello Apple Developer Community, I am encountering a critical issue with my developer account registration and am hoping someone here might offer insights or solutions. Background: Recently, I registered a developer account under my company’s name. During the initial submission, there was a discrepancy between the employee verification documents and the registered company name due to our company having multiple entities. This led to Apple cancelling my registration. I subsequently clarified the situation, resubmitted the correct verification, and received an email from Apple confirming that my registration was approved. Current Issue: After receiving the approval, Apple instructed me to accept the privacy agreement and complete the payment. However, when I access my account in the Apple Developer app, I still see the “Enroll Now” button, which remains greyed out, making it impossible for me to proceed with the required steps. This has halted the entire process. Steps Taken So Far: 1. I reached out to Apple Developer Support, explaining the issue in detail. 2. They escalated my case to another team for further investigation and requested additional documentation, including device information, account details, and identification. 3. Despite following up, it has been over ten days without any resolution or updates. Question: Has anyone here experienced a similar situation, or does anyone know of additional steps that might help resolve this issue? Is there a way to directly reach a specific department that can address this technical problem with the account status in the Developer app? Any guidance or recommendations would be highly appreciated, as this delay is impacting our ability to proceed with app development. Thank you very much!

Hello, Typically, when we add a new device to our developer account, it’s available for use right away. However, we added two devices yesterday, and both are still showing a “processing” status today. We haven’t reached our maximum device limit. Is there currently a slowdown with Developer Services? Thanks!

I already filed a ticket with the support team, but they just told me that I need to wait. Honestly, I’ve been waiting for 2 or 3 months since the first ticket, so I’m curious if I did something wrong. The issue is that after registering for the program, I can log in to my account but can’t access the certifications page. It says that I haven’t registered for the program, even though I did, and I’m listed as both the account holder and admin. I suspect this problem occurred because I changed my email address. The last time I registered for the Apple Developer account, I used a different email, and this time I used another one. Has anyone else faced this issue? I’m new to iOS development, so please let me know if I did something wrong. Edit: I called the support team three times, and they told me to wait for the process. Now, three months have passed. I’m just curious if anyone here has received the same poor support as me.

I have already enrolled in the program, but when I access the certifications page, this error happens. I spent $100, and even after almost 6 months, I still can’t use my account. This is a very bad experience.

I'm trying to pay for the developer's account subscription but it's not going through. They say it will take about 2 business days but then nothing happens.

I am experiencing a critical issue with WKWebView navigation in iOS 18.2 beta, specifically regarding the function webView.loadFileURL(_:allowingReadAccessTo:). In previous versions of iOS, this function works as expected when loading valid file URLs from the app’s local directory (e.g., Application Support). However, in iOS 18.2 beta, the function fails to complete the navigation, producing a provisional navigation failure with WebKitErrorDomain, code 102 (Frame load interrupted). This issue severely impacts our app’s ability to load essential local resources, breaking core functionality. Here’s a summary of the troubleshooting steps and findings: File and Directory Verification: The url provided to loadFileURL is valid. Both the file path and parent directory exist within the app’s sandbox, and the directory is accessible. Configuration: The code specifies the parent directory in the allowingReadAccessTo parameter to meet sandboxing requirements, which works on iOS 18.1 and prior releases. Testing on Stable iOS Versions: The issue is exclusive to iOS 18.2 beta; testing on earlier stable iOS releases confirms that the function works as intended. Impact: This regression severely disrupts the app’s navigation and content loading, effectively blocking access to local resources required for the WKWebView to display content properly. The error log returned in the console is as follows: > Error Domain=WebKitErrorDomain Code=102 "Frame load interrupted" UserInfo={_WKRecoveryAttempterErrorKey=<WKReloadFrameErrorRecoveryAttempter: 0x303dd67e0>, NSErrorFailingURLStringKey=file:///var/mobile/Containers/Data/Application/4D128818-7E51-460E-B5D4-D2D70363EFA0/Library/, NSErrorFailingURLKey=file:///var/mobile/Containers/Data/Application/4D128818-7E51-460E-B5D4-D2D70363EFA0/Library/, NSLocalizedDescription=Frame load interrupted} We suspect this may be due to a change in WebKit permissions in iOS 18.2 beta that affects local file handling within WKWebView. Given that the our app relies heavily on these resources, we kindly request this issue be addressed promptly. If any additional information or sample code is required, please let us know, and we will gladly provide further details to assist in resolving this issue. Thank you for your attention and support. Best regards, Isabela

I have built a time tracking software that I tried notarizing multiple times. First there was some technical error, I did not know the process. When I setup the process according to guidelines, my app was rejected saying that my Team is not configured. When I saw the apple account the next day, I was not able to see the Identifier & Certificate section. I guess my access got limited. I tried from two different accounts and both of them got blocked. My application is made in Electron Js and Vue. The app size is 103 MB.

My organization has already been enrolled into the apple developer program however, that seemed to have been a very long time ago and I have no idea who is the account owner. How can I proceed

I'm trying to pay for the developer's account subscription but it's not going through. They say it will take about 2 business days but then nothing happens.

I signed up for the Apple Developer Program 15 days ago, but I haven’t received any updates on my enrollment. A few days ago, I attempted to sign up again and contacted support three days ago, but I still haven’t received a response. I initially enrolled via the web, but I’m unable to re-enroll through the Apple Developer app with this email. To troubleshoot, I created a new Apple ID, and from that new account, I can proceed with enrollment via the app. My question is, should I attempt to enroll with my new Apple ID? And if so, would I be at risk of being charged twice if my original account is eventually approved, resulting in two active subscriptions?

I just joined the Apple Developer Program through my university team, and the point of contact for our university verified that I am on the team. However, after almost a week of waiting, I am still unable to access any privileges related to the program, and whenever I sign into my account, I am prompted to join the program, leading me to believe that there is some issue related to the enrollment process. I went to find a support link to see if I could sort out this issue, but whenever I navigate to the link given on the developer program page (https://developer.apple.com/contact/), I am greeted with a blank screen. Is it possible that I've done something wrong during the enrollment process?

I cannot reach to the developer support website https://developer.apple.com/contact/ the website is blank and doesn't even load, I tried it with 5 other devices and 3 other networks and also with a VPN.

Is the apple developer contact us (https://developer.apple.com/contact/) page working for anyone as of 29 Oct 2024 ? It's showing empty page for me and a few other folks?

I've been working on generating a KTX format cubemap using the xcrun realitytool image --generate-cube-map command, but I'm encountering an issue with the file size. The cubemap file ends up being around 128 MB（2k）, which is too large for my needs. I'm hoping to get some advice on a few points: Is there any way to reduce the file size of the KTX cubemap generated with this command? I’d appreciate any tips on compression settings or alternative approaches that could help shrink the file size while retaining good quality. Is there any documentation available for this command? I've been exploring on my own, but a comprehensive guide would be helpful. Are there alternative methods for converting textures to the KTX format? If anyone has experience with other tools or workflows that work well for this, please share!

I'm developing the firmware update feature for HomeKit accessory, I would like to know how to test HomeKit accessory firmware update in Home App before the accessory certification?

Like many of you, I installed the 18.2 iOS beta update for my new iPhone 16 Pro Max when it first came out. The Playground app was NOT installed with the update. I do have CleanUP in iPhoto, and I do have the new icon on the right of the Description field when i goto the emojis keyboard. When I click that icon, i get the option to request Early Access. Like many here, when I click that icon, I get the screen showing Early Access Requested. My concern is that the app Playground was not installed as part of my update. Has this happened to anyone else? Any thoughts other than reinstalling 18.2 ?? I combined a few screenshots to help elaborate.

It's been 6 days since the subscription fee was charged, you give a 48 hour period, you don't answer emails, you don't say anything; is this good Apple service?