I am having two issues with an IKEv2 VPN profile and certificates, and I am using Apple Configurator to create the profile. We have a self-signed CA that consists of an intermediate/root chain. The first issue is that when I load the intermediate and/or root into the Certificates section, then, in the VPN section, select Certificate for Machine Authentication, the VPN doesn't connect, and from Console, we get the error "Trust evaluate failure: [leaf MissingIntermediate]." If I load the server cert, the profile connects. I am lost as to why this works, I would assume we would need only the intermediate and/or root. Second issue I am running into, is that when I put the Intermediate CA name into "Server Certificate Issuer Common Name" the VPN does not connect at all. With the server cert or not. If I can provide any more information at all, please let me know. With this being a public forum, I didn't want to include much from my organization but can send it privately. Thank you in advance for any assistance. Screenshot of the console error is attached

There is new porperty introduced in iOS 18 Beta for VPN i.e CellularSliceUUID But there is no description available for the same. Could you please let us know how this property can impact VPN? https://developer.apple.com/documentation/devicemanagement/vpn?changes=latest_major&language=objc

just upgraded my local iPhone 15 to iOS 18 Beta 3, and I enrolled the device to MDM server. Then ran EraseDevice command with ReturnToService as enabled. https://developer.apple.com/documentation/devicemanagement/erasedevicecommand/command/returntoservice MDM command request body: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>Command</key> <dict> <key>DisallowProximitySetup</key> <false/> <key>PreserveDataPlan</key> <true/> <key>RequestType</key> <string>EraseDevice</string> <key>ReturnToService</key> <dict> <key>Enabled</key> <true/> <key>WiFiProfileData</key> <data>WiFi Profile Base64</data> <key>MDMProfileData</key> <data>MDM Profile Base64</data> </dict> </dict> <key>CommandUUID</key> <string>0001_EraseDevice</string> </dict> </plist> MDM executed the command successfully. The device erased itself, and opened Hello Screen after few secs, but device did not went to the Home Screen, however same works fine on iOS 17.

I recall years ago that autoconfigure for email accounts worked in iOS Mail/macOS Mail.app when MacOS X Server was a thing. The protocol is supported by Outlook and Thunderbird and some other apps as well. Using WireShark, I can see there's some network activity from Mail.app when trying to get to the second step of adding a new email account. The most documentation I've been able to find online is making a mobileconfig file which works but is cumbersome in comparison to how it works with Outlook and Thunderbird. If there's any kind of documentation on autoconfigure for macOS/iOS, I'd like to see it so I can help with Virtualmin development team fix their implementation of autoconfigure/autodiscover to properly work with iOS/macOS. Help anyone?

I implemented parents to manage their children's apps with FamilyActivityPicker. Then, is there way to get child’s app list without FamilyActivityPicker?

Can we get more information about the state of profile-driven user enrollment in iOS 18? The only official statement seems to be this post here on the forums and nothing more. 1 Year deprecation and removal during the beta cycle is usually not the way Apple does this stuff - UIWebView was deprecated for 6 years. Nothing in the wording during the WWDC Session indicates this is going to be removed in iOS 18, and none of the documentations we could find mentions profile-driven user enrollment is being removed this year. Could we please get an official answer stating that yes, this is being removed, and that it's not just a bug in the Beta cycle?

Hello, has anyone been able to update/restore devices to the iOS 18 beta with Apple Configurator? I receive the error : Failed to create new state machine for restore [com.apple.MobileDevice.MobileRestore – 0xFB1 (4017)] The devices are stuck in recovery mode and I've done hard resets along with other steps like different cables, host reboot, etc. I've also tried to restore to iOS Release but I'm met with the same error.

When syncing newly added or modified devices in the Apple Business Manager (ABM) portal using the POST request to https://mdmenrollment.apple.com/devices/sync, we are getting an issue when the ABM server account has more than 1000 devices. The response consistently includes 1000 devices, with the ‘more_to_follow’ flag always set to true and the ‘cursor’ value changing. However, subsequent ABM syncs for other devices result in duplicate devices being included in the response, and the ‘more_to_follow’ flag never becomes false. As more_to_follow is always true, we try to hit api continuously. Please refer this for sync API details which is causing issue: https://developer.apple.com/documentation/devicemanagement/sync_the_list_of_devices This issue appears to originate from the Apple ABM side. Any help would be of great use. Thanks in advance.

We want to set key-value pair (installation_token: xxxxx) into an app installed by MDM. Formerly we could set the key-value using Settings MDM command like this. <dict> <key>Command</key> <dict> <key>RequestType</key> <string>Settings</string> <key>Settings</key> <array> <dict> <key>Configuration</key> <dict> <key>installation_token</key> <string>xxxxxxx</string> </dict> <key>Identifier</key> <string>com.cloudflare.cloudflareoneagent</string> <key>Item</key> <string>ApplicationConfiguration</string> </dict> </array> </dict> We can still use this for the apps installed withInstallApplication MDM command, however we cannot apply this configuration into the app using Declarative Device Management. When we try it, we got an error like this. <dict> <key>CommandUUID</key> <string>.............</string> <key>Settings</key> <array> <dict> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>12008</integer> <key>ErrorDomain</key> <string>MDMErrorDomain</string> <key>LocalizedDescription</key> <string>Could not modify apps managed by Declarative Device Management.</string> <key>USEnglishDescription</key> <string>Could not modify apps managed by Declarative Device Management.</string> </dict> </array> <key>Identifier</key> <string>com.cloudflare.cloudflareoneagent</string> <key>Item</key> <string>ApplicationConfiguration</string> <key>Status</key> <string>Error</string> </dict> </array> How can we work with managed application configuration with DDM?

I have been running ABM to synchronize devices for some time now, but in recent days, when using interface synchronization, the device's "assembly_assigned-by" field responded by the interface has changed. The official website should return "The email of the person who assigned the device." However, what I received was a string of numbers, such as 275xxxxxxxx. Some devices may change the field to email again when synchronizing, but unfortunately some devices will always have these numbers. How can I recover the email? https://mdmenrollment.apple.com/server/devices https://mdmenrollment.apple.com/devices/sync

I have been running ABM to synchronize devices for some time now, but in recent days, when using the interface for synchronization, the response from the interface to the device's' Device-Assigned-by 'field has changed. The official website should return' The email of the person who assigned the device. 'However, what I received was a string of numbers, such as 275xxxxx, which corresponds to the ABM user's ID. Some devices may change the field to email again when synchronizing, but unfortunately some devices will always have these numbers. How can I recover the email?

iPads managed by Apple Business Manager and an MDM tool (Microsoft Intune) are distributed to employees for use. An employee forgot his iPad passcode and entered the wrong passcode too many times, resulting in his iPad being locked. Since they are also disconnected from networks such as WiFi, passcode removal and wiping from MDM tools are not effective. Is there anything else I can do other than put my iPad into recovery mode and initialize it? Best regards.

In MDM device management, I called the device synchronization interface (Sync the List of Devices: https://mdmenrollment.apple.com/devices/sync), and the returned data device_assigned_by did not return an email address as described in the documentation, but returned a string of numbers. What's the situation? This situation only occurs on some devices, and other devices return email addresses normally. Is there any solution for this?

Hello, I am testing Configuration Profiles' Passcode policy in an MDM environment. After setting the 'maxFailedAttempts' property to 5 and deploying the Passcode payload via MDM to iPhones, some iPhones are not wiped after exceeding 5 failed passcode attempts. Could you please advise on the possible reasons for this issue? Devices affected: iPhone 11 (iOS 16.4.1), iPhone 12 mini (iOS 16.5).

We have currently a problem with devices managed by Intune repeatedly asking for a new lock code. The problem seems to be a bug in iOS with the interaction of Intune. We have selected "Max PIN Age In Days: 0" for the setting. This has always worked so far. The PIN did not have to be changed as described in the documentation. From yesterday, however, every user was asked to change the PIN. This sometimes happened every minute. The problem has affected 500 devices. Is this a known bug?

Hello, is there any plan to add a new service type for Privacy Preferences Policy Control profile to allow apps deployed via MDM on Organization owned devices to access local network without prompting end user on Sequoia ? This would be very welcome, especially in education world where students are good at finding on how to block the tools they are supposed to use. I created FB14540495 for reference. Thanks !

Model: Apple TV 4K (3rd generation) Wi-Fi & Ethernet 128GB I am an Apple Systems Admin for a school district. A contractor working on new buildings/upgrades for us purchased Apple TVs outside of our Apple account. When attempting to add these Apple TVs to Apple School Manager and enroll them into our MDM (via Apple Configurator 2 version 2.17), i'm running into a few problems. When inputting the Pair Code: -Says “Pairing Failed (-402653161)”--this error code only takes me to Apple Forums that end up answerless -But device still shows up under Paired Devices and in Configurator On Step 3 of 4 when “Preparing Apple TV—Activating TVOS” -An unexpected error has occurred with “Apple TV”. The device is not connected. [ConfigurationUtilityKit.error – 0x25B (603)]--this error code also only points me to Apple Forums for Configurator problems regarding iPads -only option is “Stop” -Appears that Configurator is still working in the background Click Stop (as it is my only option), then Apple TV then disappears from Configurator. Devices appear to be wiping OS/reinstalling OS and then going back to factory default settings. They are not being added to our ASM account. Any ideas?

I am attempting to apply the softwareupdate.enforcement.specific declaration on a device. The first time it is processed it is applied successfully. I then generate a new set of declarations for the device and send a sync command to the device with the new server token. The management.status-subscriptions declaration and the activation.simple declaration are both applied successfully, even though the contain the same content and server token, but a different identifier than the original declarations. For some reason, the softwareupdate.enforcement.specific declaration fails to be applied and the reason is reported as [kSUCoreErrorDDMInvalidDeclarationFailure] New declaration is a duplicate The original softwareupdate.enforcement.specific identifier is not included in the new declaration-items response, only the new identifier. I would expect the device to remove the existing declaration and apply the new one, even if it is a duplicate of a declaration no longer specified for the device. Has anyone else run across this issue?

Currently system extension need to be activate through an .app, and then need to manual allow in System Settings, Privacy and Security Pane with root user password How to install driver extension/system extension without any manual user click and just to install and allow all the permission using script?

The Check-in API is now used for declarative device management in addition to MDM authentication and token updates. We would like to set a different endpoint for DDM requests only than for MDM authentication So is it possible to configure different Check-in API endpoint for MDM and DDM? For example, we would like to split the endpoints as follows Endpoints for MDM authentication and token update yourmdmhost.example.com/checkin Endpoint for DDM yourmdmhost.example.com/ddm-chcekin Check-in API Documentation https://developer.apple.com/documentation/devicemanagement/check-in