Starting this week I had 41 ratings and 6 reviews. The number has been diminishing during these few days, when I woke up this morning I took a screenshot of the current amount of both and now the number is even lower. I've read other threads exposing the same problem but couldn't find a solution. Why is this happening and what can I do to prevent this?
Same is happening with my app...
I also observe that the number of ratings come and go. Rating number increase and decreases again.
My guess was that ratings are deleted when a user uninstalls the app, but this is not the case, right? Why do 5-star ratings continuously disappear?
I find it unfair that bad ratings, that are several years old, have the same weight as if they were given yesterday. Google Play has a different system: The app rating is not the overall rating but is based on a period of the last months (not clearly specified). This is much more fair and informative as it respects the current and not the initial quality of the app!