Sandbox Testers page is stuck with the error message

App Store Distribution & Marketing App Store Connect
CafeCat OP
Created May ’23
Replies 18
Boosts 5
Views 2.2k
Participants 16

Hi,

My App Store Connect's Sandbox Testers' page gave me the error message "Something went wrong. Try again later" yesterday. It hasn't been resolved yet. I got the same error when adding a new sandbox tester.

This issue came suddenly, and I know the other person who has experienced the same issue. I need help or suggestion on what action I can take to get past this issue. Thank you!

Replies  18
Boosts  5
Views  2.2k
Participants  16
simplenotezy OP
Jun ’24

Same issue here - it returns 502 on Safari too.

0
simplenotezy OP
Jun ’24

I think the servers are under a lot of load (hence the 502 code). If you keep sending a few requests it'll work. At least it did for me. Tried 7-10 times.

0
Wsm-314 OP
Jun ’24

I tried multiple browsers and tried yesterday and today but the issue still persists.

0
Sandbox Testers page is stuck with the error message
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