Good afternoon, I'm trying to register a developer account, but I'm encountering a payment problem. Funds are not written off. Please can you give advice to solve this problem?
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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Hello! I have placed orders to pay for my developer account, but the payments are not going through. What ways are there to solve the payment problem?
Good evening, I tried to register a developer account, but ran into a problem. Funds are not debited from the card, payment is not confirmed. Any tips to solve this problem?
Good afternoon! I have placed my orders to pay for my developer account but the payments are not going through. How can I solve the problem with payment?
Good afternoon.
I tried to pay for a developer account, payments are not confirmed. Can you help me with this problem?
Good afternoon. After paying for the developer account, payments are not confirmed.
I checked the card, it works. Please, what can you advise in such a situation?
Please tell me how to solve this problem, I placed several orders to pay for my developer account, but the payments were not confirmed. The bank says everything is fine.
Good evening!
When paying for a developer account, payments are not confirmed. Please, how can I fix this problem?
I get the below error. How do I find out what membership my apple id is associated with that's holding up this enrollment ?
Sorry, you can’t enroll at this time.
Your Apple ID is already associated with the Account Holder of a membership.
I created an Apple Id with a generic email on my school district domain. Since then the district has went to federated Apple Ids and I can't access the account. I need to have another id added to the developer account as an admin. Thank you.
i;m having trouble with finding my company after i registered for duns account in the enroll/duns-lookup page
here's the problem
i registered my company name
"PT Mitra Sinergi Intisolusi"
but after pressing continue in the lookup page, the company that is show there does not contain the company name i registered
it only shows
"PT Mitra Sinergi Inti Solusi"
which is not the same company.
also i accidentally submit with this wrong company, how to reset it and how to find my own companny?
Hey everybody,
Just over a week ago, we (my business) launched an app in the app store successfully and have begun growing our user-base. The app is approved, compliant, etc. and is the only app we have.
That app is operated under a developer account, for which I have a standalone apple ID as the manager.
Yesterday, when preparing a new release for launch, I suddenly could not access AppStoreConnect. The account is listed, without explanation, as 'not active' and it is impossible to access Developer Support without logging in (which is impossible with a 'not active' account!)
We're frozen out.
I received no emails from Apple about this, no information on the reasoning. I did, though, submit a new app variant just an hour before this all occurred, and did receive a success notification for that. The account was renewed in August and I have all of those emails as well. Everything was fine until, suddenly, it's not.
I can only reach general public support which is not trained or enabled to support Developers. They submitted their best attempt at a ticket for this, but I received a simple email today that said -- and this is the full body of the email -- "We’ve determined that your request does not meet the conditions to reactivate your Apple ID"
This app is where we run our business, and now I cannot edit, access, or interact with it at all due to this lockout. Time is money and we're at a loss here.
What I need
We need to understand how to get recourse in this situation. From my experience so far, there is nothing we can do. No reply email, not access to raise a developer support ticket, nothing.
If this was due to fraudulent login behavior, or other cautionary measures due to concerning things that Apple's system caught, I deserve to know this. This could be impacting my business (if indeed there is some attempt to access the account -- which I doubt) and is troubling to say the least.
If there is somebody from Apple Support who can interact with me, I'm happy to share the id for the developer account.
Thank you!
Why I’m still getting this error ?
Your enrollment in the Apple Developer Program could not be completed at this time.
I can't Enroll to be Developer Account, When Click on Enroll today it's just reload the page
Hello,
I tried to enroll to the developer program almost two weeks ago but I did not receive the announced email with next steps or any notifications to fix missing or faulty enrollment data.
Here is my setup:
I have a company managed apple ID which was created via the business manager and is not an actual email address in my understanding (or if it is, I do not know how to access the inbox of this email address).
I have my company email address, which is a real email address (not like the apple id)
My company email address is set as my email address in my business.apple.com account
My company email address is set as my email address for notifications under my apple id account (appleid.apple.com/account/manage)
Before my company set up my managed apple id account, I created an apple id which is identical to my company email address. I suspect this might cause the problems though it did not prevent the business id enrollment using my company email address.
Furthermore I could not contact apple developer support by phone because it says no valid email address (which is very confusing as feedback for contact by phone attempt).
Support by text is possible but I get no answer to my company email address here either and thus get no support.
Please help.
We recently hired a new outsourced developer. The problem is he had his developer account "killed/died" numerous times already. So I had to invite his "new" developer account every time. This had happened 4 times already. So it's starting to be suspicious as to why his account keeps dying and why it is dying.
I always remove his old account as well when adding a new one.
Can anyone enlighten me as to what would cause your developer account to be killed? and if this behaviour is suspicious.
He has the app manager role as we need him to be able to upload test flights etc.
thank you
I cant find any renewal button to renew my apple developer program Please help
Hello,
I'm trying to pay for App Developer program.
I added my credit card and all nesessary info, but now i hav't request for payment from you.
I did it some times and every time my request has't answer.
Which details I can give for solve issue?
Thank you.
For the past month I've been trying to create the Apple Developer account.The verification went good,but when I tried to purchase the Developer Program membership nothing worked,I've tried to log in with the Icloud I applied for the Developer Program,I've tried 3 different credit cards,I've tried to call the bank to see if the payment is not blocked or something and I tried to buy a game from the App Store to see if my credit card worked,everything went good.
So leaving everything behind, the only option that came through my mind was to contact Apple to see if they can help me.Since last week I got no response to 3 support emails.
Before I had this problem,Apple Support responded within a day,now it takes more than a week to get a response on the smallest problem from the enrollment process,which takes forever to be fixed.
I have some problems, so want to receive help from support team.
but the sign-in page for support will be routed back to the sign-in page, even if sign in with valid email and password.
so, I can't access to support page.
Can someone help me to resolve this problem?