Hi,
I receive this email from Apple :
"Due to the discontinuation of content associated with your vendor number ------, your payments have been paused. We will continue to monitor this account and release your payments once customer refunds have been settled."
I've been receiving payments on time for over 10 years, I haven't change anything and now they skipped the monthly payment 🤷♂️.
WTF is going on? Please help anyone
This happens when you lock features behind a paywall the user wants access to. They pay, they get use of the feature, and then request a refund. If this happens in high volumes where the refunds exceed the total revenue, the above situation will arise, which means you have a wrong business model. Apple should provide an option where the developer can top up their app's sales balance, just like an overdrawn bank, to release it from the hold they place on the account or provide developers with an option not to offer refunds.
Punish them, not me. Many customers unlock features just cause they know they’ll receive a refund. Stop doing that Apple.. cause as you can see, they will abuse the system.
Any purchase after 5 min. should be INELIGIBLE for refund. Stop pampering customers and protect Devs.
Skipping my monthly income is completely unacceptable! Worst of all.. no response from them whatsoever. They just decided not to pay me for my sales and stay silent.