Hi,
We urgently need clarification on why the review of our app, Health Guru: Planner & Tracker, is taking so long. We submitted the update on October 8, and while it moved to "In Review" within a few hours, there has been complete silence since then—no updates, no visibility into the process.
This delay is causing serious issues on our end. We’ve contacted Apple Developer Support multiple times, but all we’ve received are generic responses stating that the review is still ongoing. We also requested an expedited review, but days have passed without any reaction.
This update is critical because our app is a health application. We have fixed bugs and submitted multiple times, so the review time is taking too long. From our side, we have emailed many times but have not received any response about when we will get results.
We can’t afford further delays—users are waiting for these features, and the lack of progress is disrupting our rollout plans. Please advise us immediately on how we can move this forward or escalate the review.
Thank you for your urgent attention.
In App Review Guidelines:
Expedite Requests: If you have a critical timing issue, you can request an expedited review. Please respect your fellow developers by seeking expedited review only when you truly need it. If we find you’re abusing this system, we may reject your requests going forward.
Contacting Apple Developer Support in other ways won't help your app get approved faster. You should fill in the expedited review request form for this situation.
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WindowsMEMZ @ Darock Studio
