Issue with Subscriptions during App Review

Hello,

I’m facing an issue with the subscriptions in my app during the review process.

When I test the app in Xcode using a StoreKit configuration file, I can see and purchase the subscriptions without any problems. Testing with a Sandbox user in TestFlight also works fine – I can see and purchase the correct subscriptions.

However, my app was rejected during the review because the reviewer said the "Try for Free" button wasn’t working. In the screenshot, I noticed that the subscriptions didn't load and it showed dummy data instead.

This issue only seems to happen during the review. When I test the app in both TestFlight and the Xcode simulator, everything works perfectly. I can see the subscriptions, purchase them, and the app runs as expected.

Could you please help me understand why this issue is happening during the review, even though everything works fine on my end?

Also my banking information are ok and complete.

Thank you very much!

Thank you for your post. it appears this has been resolved. If you are still experiencing an issues for this review, please contact us.

I am facing exactly the same problem right now, what should I do?

The Problem was that the bank information was missing. So check the Bank and Tax information and select the in app purchases / subscriptions before submitting and it should be work.

Issue with Subscriptions during App Review
 
 
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