Notarization taking a lot of time

Hello, we have a pkg file which used to be easily notarized using a particular apple id, but after we shifted to another account it is taking like forever.

We have created an app-specific-password and made use of it. Anything that we have done incorrectly?

Current status: In Progress........................................................[12:12:27.335Z] Info [API] Waiting 20 seconds before next poll...
[12:12:47.337Z] Info [API] Preparing GET request to URL: https://appstoreconnect.apple.com/notary/v2/submissions/***-xxxxxx?, Parameters: [:], Custom Headers: private<Dictionary<String, String>>
[12:12:47.338Z] Debug [AUTHENTICATION] Using cached token value for app-specific password request: xxxxx:xxxxx@***
[12:12:47.338Z] Debug [AUTHENTICATION] Authenticating request to '/notary/v2/submissions/***-xxxxxx' with WebServices Token. AppleID: xxxx@***, Team ID: xxxxxxxxxx, Token: private<String>
[12:12:47.339Z] Debug [TASKMANAGER] Starting Task Manager loop to wait for asynchronous HTTP calls.
[12:12:47.886Z] Debug [API] Received response status code: 200, message: no error, URL: https://appstoreconnect.apple.com/notary/v2/submissions/***-xxxxxx?, Correlation Key: GBCZEFTI5NQ3263GKRANCEPD4I
[12:12:47.887Z] Debug [TASKMANAGER] Completed Task with ID 58 has received a parsable response.
[12:12:47.887Z] Debug [TASKMANAGER] Ending Task Manager loop.
[12:12:47.888Z] Info [API] Received new status: In Progress

The vast majority of notarisation requests complete within 15 minutes. Some requests take significantly longer, sometimes up to a few days. This is more common in exceptional circumstances, like notarising the first time with a new team.

If you find yourself in this situation, I recommend that you wait a few days to see if it clears. My experience is that, once it does clear, subsequent requests will progress quickly.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

If this is still an issue, please post a submission UUID for one of your notarization requests.

Notarization taking a lot of time
 
 
Q