I submitted an application for the apple developer program a few weeks ago. However, until now I have not received a reply. Even though in the email I received, this application will be processed within two days. Please help with this problem because it really affects the release of the application I developed.
Apple Developer Program
However, until now I have not received a reply. Even though in the email I received,
Did you receive a reply or not ?
If you received, could you post the exact and complete answer ?
What is the status of your app now ?
We was trying to pay the app developer program from december 11th and today february 12th has not received answer. will they be on strike?
I think he received an auto-reply email after initiating the purchase, but he hasn't received a response from Apple Developer Program Support. This is the same issue I'm experiencing. Luckily Apple Developer Program Support replied to my email, however they keep saying the same thing but the same result occurs, nothing. Here is their response to my payment not being processed:
Hello #####,
This is Claudia from the Apple Developer Program Support again. I hope you are having a wonderful weekend.
I would first like to apologise for this delayed answer. It is certainly not the normal waiting time for an answer from Apple Developer Program Support. We are currently facing a high volume of emails from our customers and your patience is well appreciated.
We’ve withdrawn your previous enrollment (#######) so you can reenroll with the Apple Developer app now.
Should you have any queries in the future, please do not hesitate to contact me directly, simply reply to this email. We’re more than happy to help.
Your case number is #####
Enjoy the rest of your day.
Best regards,
Claudia
Apple Inc.
Hi rini100.
I think I finally figured out why Apple is not processing the payment, it is because the payment is being initiated via Credit Card from a Windows PC. I installed the Apple Developer App on a borrowed iPhone, reenrolled to the program and paid the membership using my credit card, and it was a success. The key is to use one Apple device to enroll and then make payment.
Hope this workaround works for you!