Delays in Apple Developer Program Application & Lack of Support Response

Question

TalNa OP

Created Feb ’24

Replies 1

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Dear Apple Developer Support,

I applied for the Apple Developer Program 8 days ago, expecting a 2-business-day processing time as indicated. Unfortunately, I haven't received any updates on my application. Further, my support ticket submitted 3 days ago remains unanswered.

This delay significantly affects my development timeline, and the absence of communication is concerning. I understand the complexities involved in managing such a program, but timely updates are crucial for planning and development.

I am seeking immediate assistance from the support team or advice from the community on how to expedite this process. Any information on direct channels or strategies to obtain updates would be highly appreciated.

Thank you for your attention to this matter.

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Answer 1

Db890 OP

Feb ’24

Hi TalNa.

I think I finally figured out why Apple is not processing the payment, it is because the payment is being initiated via Credit Card from a Windows PC. I installed the Apple Developer App on a borrowed iPhone, reenrolled to the program and paid the membership using my credit card, and it was a success. The key is to use one Apple device to enroll and then make payment.

Hope this workaround works for you!

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