Apple not responding on developer account registration

on 12th of october I received an email from Apple. That's what was written in the email:

Due to the issues in getting your payments processed, I have completed a manual order for the enrollment.

The order number for this order is ADG5115658 in the amount of $99.00 plus applicable taxes. Orders can take up to 48 hours to process. I will keep you posted on the status of this order.

If you have additional questions related to this request, please refer to case number 102110834240

I am trying to connect again. but it is still hard to get in touch. how can I know my order's payment progress?

Thanks in advance!

Apple not responding on developer account registration
 
 
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