[Apple Watch] Unable to Check for Update - Not connected to the internet error

Hi. I am pairing my Apple Watch Series 5 to my iPhone running ios 14. The pairing is successful but unable to proceed with the set up because an update is needed to be downloaded first. I updated the os for watch but I keep on getting “Unable to Check for Update - Checking for a software update failed because you are not connected to the internet”. I am definitely connected to the internet.

Watch was reset to factory defaults and I am now pairing it as a new device but it fails due to the issue mentioned above.
Answered by heisenbert in 633607022
Hard resetting iPhone fixed this issue.

Steps are:
  1. Press Volume Up and let go.

  2. Press Volume Down and let go.

  3. Press and hold the side button.

Note: This does not wipe any data from your phone

Unfortunately, none of the solutions above worked for me. My apple watch software was not up to date and my watch was wiped of all data and unpaired. I couldn't pair my phone to update it and I could not update it because it wasn't paired.

The solution was to try to pair my watch to another phone to update the software. In this case it was my husband's iphone 6. I was able to get past the "not connected to internet error" and proceeded with the watch software update. Once the update was complete and after hard resetting the watch, I was able to successfully pair my watch with my new phone.

FWIW - I was trying to update / pair an apple watch series 3 (don't know what the last software version was - but definitely WAY outdated) and an iPhone 12 Pro Max (software version 14.6).

Hope this helps!

This issue has been frustrating me for hours today. I followed the advise of a comment above saying to change the language and location then try updating the watch again and it actually worked. Definitely try this if you’re having this same issue!

Had this same issue. Tried just about everything the comments said, but the only thing that worked for me was deleting the watch app and redownloading it. After redownloading, it paired my watch and allowed me to update.

I tried @Beem335i's method but wasn't successful on my iphone XS Max with a series 2 watch. However, after a couple of hours - I found my personal hotspot was On on my iphone - I turned it off and tried again to update and it was successful. Probably the watch using Bluetooth to communicate with the iphone messes things up and conflicts with the hotspot...worth for the iOS and watchOS developers to look at.

I was able to get the watch update working by making sure my watch was fully charged and then plugging in my iPhone to allow it to charge.

My best guess is that the Apple Watch app is simply displaying an incorrect error message. (Could be as simple as an Apple developer copy/pasting an error flow and forgetting to update the message that’s displayed to the user.)

Perhaps the error message should read: “Before updating your Apple Watch, your iPhone must be sufficiently charged or connected to a power source.” ?

After trying all methods noted in here, I contacted apple support and was able to resolve the issue quite quickly.

I reset the watch, erased all content and settings and on my Iphone I reset network settings.

After this the update worked. It took a while though, but my watch (4 series) paired with iphone 12.

hope this helps, I know how frustrating it was.

Hi! I’ve just had the same problem and here is what worked for me:

->I deleted any VPN app I had installed on my iPhone and after that it worked perfectly. So even if the VPN connection is not active if you have the app installed it will interfere with the update.

I have to thank Apple Support for this fix because they helped me with this idea. I hope this will work for y’all!

I kept having this until I unlocked my Apple Watch, then reloaded the software update screen. I'm not sure if it was a weird coincidence, but it was happening on two different occasions until I tried this.

I've been trying all of the suggestions I could find, but the one that put me over the top was resetting the network configuration on my iPhone (General > Reset > Reset Network Settings). No idea why and there's no way to know if one of the other steps was also necessary.

Also of note, I was originally on a 5Ghz-only WiFi network, which this watch (series 3) doesn't support. Switching to a 2.4Ghz WiFi network did allow the watch to get Internet access and I could see it downloading data over HTTP and HTTPS. And yet somehow it wasn't happy until the phone network was set up from scratch.

Quite the voyage of discovery.

Funny how they are still offering the Series 3 watch for purchase on their website considering you can’t pair it.

https://www.apple.com/apple-watch-series-3/

Hi! I am trying everything as well today and still being told “I’m not connected to the internet” - which I am! I’ve tried resetting my watch, restarting my phone, deleted and redownloading the Apple Watch app and still the same issues! So frustrating! Anyone had any luck?

This worked for me. Make sure youre connected to WiFi.

  1. Manually pair Apple Watch
  2. When iPhone prompts for an update to Apple Watch, go to settings (do not close apple watch app!)
  3. Turn off bluetooth
  4. Go back into Apple Watch app
  5. The update should then proceed

I literally tried EVERYTHING listed in this forum and others as well, nothing worked! Spent a few hours today just trying to update my stupid watch! FINALLY, read that someone posted here to try setting your phone to Low Power mode, and boom! It worked perfectly! Hope this helps!

I was having the same issue.. I tried it all and the ONLY thing that worked for me was changing the language to Portuguese and country to Afghanistan on my watch. Now it’s finally updating after hours of being frustrated.

The same thing is happening to me, i have an iphone 11 and i can’t pair it with my series 3 because unable to check for updates. this is so frustrating

[Apple Watch] Unable to Check for Update - Not connected to the internet error
 
 
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