[Apple Watch] Unable to Check for Update - Not connected to the internet error

Hi. I am pairing my Apple Watch Series 5 to my iPhone running ios 14. The pairing is successful but unable to proceed with the set up because an update is needed to be downloaded first. I updated the os for watch but I keep on getting “Unable to Check for Update - Checking for a software update failed because you are not connected to the internet”. I am definitely connected to the internet.

Watch was reset to factory defaults and I am now pairing it as a new device but it fails due to the issue mentioned above.
Answered by heisenbert in 633607022
Hard resetting iPhone fixed this issue.

Steps are:
  1. Press Volume Up and let go.

  2. Press Volume Down and let go.

  3. Press and hold the side button.

Note: This does not wipe any data from your phone

I tried all of the above recommendations with no luck. I finally tried turning my phone on airplane mode and it WORKED!!! Good luck to you all!

Ok, Here is the answer to all your problems... LOL!

Seriously though... I have an Apple iWatch 3 been in a drawer for over a year and not updated or paired to a iphone.

I tried everything mentioned on this forum. What really worked was the activation locks have to be fully removed from the iWatch.

  1. log in to https://appleid.apple.com/, and remove the device from any previous owners.

Example: I owned the watch, it was paired to "appleID1", and I needed to pair for "appleID2". Well, I never removed the device 100% from "appleID1". Once I removed it, boom, everything started working, pairing, updating and successfully working iwatch.

  1. retry steps you have read here for pairing and everything should be smooth sailing.

I have same problem with an iwatch3 I tried everything,no luck Customer service said model to old i need to send to them to update manual which cost more than the watch worth This was the last straw after 12 years we are moving to Android

Hi, I solved putting language as Portuguese (Portugal) in iPhone, after, I started the process in watch and put the same language/region. And after that, I put in economy mode. It will update now, but shows it lasts more tan 2 hours :/

I was trying to link a series 5 to a iPhone 12 and had this exact issue.

The watch was a "replacement" watch that was sent to me and I sent in an series 5 for repair. I keep the replacement watch.. which I am assuming is not "new" but a refurbished watch.

I tried everything listed here. EVERYTHING.

I did chat support, to no avail.

The Apple Support person said that I needed a new watch. Confirmed that there was a software issue..

What finally worked for me was plugging my phone in to the charger. It seems like Apple just needs to update their error messaging.

I think I tried every other suggestion and nothing else worked.

I've been struggling with my Apple Watch 3 for a while now. Here are the steps I did to resolve the problem:

Hard reset apple watch > when the apple logo shows hold down the button next to the crown and hold for 30 seconds > select erase all settings and content.

Delete all backups from Apple Watch App > General > Storage > Watch > Delete All Backups

Force your phone to use a WiFi 2.4 GHz channel! This is what finally fixed my watch. I have a mesh network so I had to go into the router settings and force 5.0 GHz channel off, you may have a separate 2.4 GHz channel you can join.

Start the pairing process, it should work.

If I were to do this again, my first step would be using a 2.4 GHz network and trying the update before factory resetting the watch and deleting backups from my phone.

Good Luck!

I've spent the last two days trying to set my old watch up (series 4) for my mum. I literally tried everything but tonihht I Finally got it I don't know what part was the winner in the end but these are the things is did °Made sure iphone is up to date °Put both on charge °Signed out of icloud in media and purchases then deleted the watch app °restarted watch °signed back into icloud media and purchases and re installed app ° changed language to Portuguese and country to Afghanistan on watch °paired manually to watch app °left both on charge the whole time

Somehow along the way something worked and it's currently installing latest update to the watch.🤞

I tried most of the suggestions as well. Mine was an Express replacement What got me out of the loop was starting a manual setup on the watch and choosing Spanish, as the language and Afghanistan as the country. The update started!

Shut off your Wi-Fi on your phone , then turn off your iPhone, turn your phone back on and then follow with the WiFi and it should work, that’s what I had to do.

For me, disabling the second line only worked.

I had the same error message trying to reset and re-pair an Apple Watch series 3, to an iPhone 12. Short answer: if your iPhone is low on power, plug it in. Longer answer: It was being given to someone else, and we just wanted to pair it. The watch itself had not been updated to the new watchOS for a while. I also knew it my phone was on wi-fi. I was helped by another user here who had to switch to 'low battery' mode. That made me think ; my iPhone 12 was running low on power, so much that the indicator was RED. I just plugged in the iPhone to power, and then hit 'retry again' twice, and it proceeded. So make sure your iPhone has plenty of power, or plug it in. That worked for me.

Changing the language and country worked!!

I tried everything before doing this, I don't think it's a problem with the phone, it's a problem with the apple watch itself. I have an apple watch series 3, so an older watch.

The language I chose is Portuguese and the country was the one right below USA, I think it was Afghanistan.

GOOD LUCK! I've never wanted to smash something with a hammer more in my life.

I finally figured this out after two months of frustration. I have an iPhone 12 and an Apple series 4 watch. I could not get past update and not connected to the internet. Today, I decided to try pairing it with an old iPhone 7 we have around. It worked! I could update the watch! Then I reset the watch and started to pair it again with my iPhone 12. Everything went almost smoothly.

It stated there was another update needed to 8.4. When I did that update, I got stuck on the ‘what wrist will you be wearing this on’. I started over again and chose to skip the update and continue. It worked like a charm.

I tried every single option offered on this over the months. Seriously, every one of them. So the trick is to find an older phone with WiFi connection and it should allow you to update. Not sure why this worked, but it did!

I tried all procedures from https://www.wipelock.com/phone-tips/apple-watch-unable-check-update/ and others, but nothing worked for me. So I tried to follow the steps that @jwongthecity posted and it worked to me (very simple procedure).

  • After reset and erase all data from the apple watch, I turned off the Wifi on iPhone before start pairing and left only LTE Data (3g/4g/5g data) on (Apple watch won't be able to download the update by LTE)
  • Once in pairing, click on "Update" and wait some seconds to the apple watch make the activation
  • After that, the screen will show "Checking for Updates..." but nothing is happening because the WiFi is still turned off
  • So go ahead and turn your WiFi back on your iPhone
  • The update will picked up and FINALLY my apple watch and phone are paired

Thanks man!

[Apple Watch] Unable to Check for Update - Not connected to the internet error
 
 
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