Demo Video for BLE Connection for iOS Device, for the App Store

To approve my App, the App Store requests that I add a Demo video, in fact they send me this message:

"The app pairs with external hardware and we need access to a demo video that shows:

  • The current version of the app in use on a physical Apple device, not on a simulator
  • The initial pairing process between the app and the designated hardware
  • The entire app workflow with the designated hardware

Film the demo video to show how the physical Apple device and the designated hardware are paired together and interact during use of the app. Next Steps Provide a link to a demo video in the App Review Information section of App Store Connect, then reply to this message. Make sure any required demo account information is provided, including passwords, in the App Review Information section for the app in App Store Connect.

The problem is I've made this video and the Reviewers don't seem to be aware of it? I've made it twice and each time they reply with this canned response. I've made a video out of recording my screen, but upon getting this canned response I redid the video with narration and showing the device the iOS app connects to.

What is needed for this demo video? Are they actually overlooking the video I linked to? Is it somehow forbidden to host my video on Google Drive?

Answered by WindowsMEMZ in 809492022

The best way to share a demo video with App Review is providing a link to a video file directly, not from a hosting service. Your link should look like https://example.com/example.mp4.

Alternatively, you can send your demo video as an attachment to App Review. However, you have to reupload the video to App Store Connect each time you update your app.

WindowsMEMZ @ Darock Studio

[deleted] there was a link, i'll share it if requested

The best way to share a demo video with App Review is providing a link to a video file directly, not from a hosting service. Your link should look like https://example.com/example.mp4.

Alternatively, you can send your demo video as an attachment to App Review. However, you have to reupload the video to App Store Connect each time you update your app.

WindowsMEMZ @ Darock Studio

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Demo Video for BLE Connection for iOS Device, for the App Store
 
 
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