After renewing, Apple Developer account still says expired. Also a login issue discrepancy between devices.

I renewed my Apple Developer membership today. I have an email notification from my bank confirming the transaction, and an email confirmation from Apple where when I click on the order number in the email and log in, the page says Enrollment Complete. Yet in my Apple Developer account dashboard, it still says my membership is expired, with a renew button. I tried a different browser with a clean cache, same issue. So I think something is broken.

On a side note, when I tried to renew via my MacBook earlier, for some reason my password would not work at the point where it was asking me to log into the store for checkout (store.apple.com), even after resetting my password. But when I tried it on the browser on my Pixel phone, exact same pages and password, it worked. Not sure if related to the above.

Contacted Apple Support but in the meantime would like to see if anyone here has any suggestions for a faster resolution.

Answered by connorhawke in 806967022

Seems I spoke a day too soon. Received a renewal confirmation email this morning and the previous issues have resolved. Didn't realize processing would take that long. Resolved.

Just encountered the login issue again where it wouldn't recognize my password, which occurred on Safari but not Chrome on my MacBook, this time at https://developer.apple.com/account which redirects to https://idmsa.apple.com/IDMSWebAuth/signin?appIdKey=...

I also notice I can't update my contact details at Apple Developer dashboard > Update your information. It goes to an error at https://developer.apple.com/unauthorized/: "Your account can’t access this page."

Lastly, it seems the false "expired" issue is not limited to just the dashboard message. When I go to App Store Connect > Xcode Cloud, it says "Apple Developer Program membership has expired; To continue using Xcode Cloud, renew the program membership."

I'm guessing there may even be further limitations caused by this false positive "expired" detection.

Accepted Answer

Seems I spoke a day too soon. Received a renewal confirmation email this morning and the previous issues have resolved. Didn't realize processing would take that long. Resolved.

After renewing, Apple Developer account still says expired. Also a login issue discrepancy between devices.
 
 
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