Hello everyone,
I’m experiencing an issue with App Clips Advanced Experiences and Apple Maps/Siri Suggestions. We have already contacted Apple Support before, but they are investigating the cause of this issue and it has not been resolved til date.
The App Clip is bundled with the main app and has been already available on the App Store for several months. The business running the app has several physical shops and wants to offer the App Clip to show up in Apple Maps and Siri Suggestions at each location.
The App Clip is correctly exposed in the AASA file, and it's also validated correctly by the AASA APIs available at https://app-site-association.cdn-apple.com/a/v1.
{
"applinks": {
"apps": [],
"details": [
{
"appID": "TEAMID.bundleid",
"paths": []
}
]
},
"appclips": {
"apps": [
"TEAMID.bundleid.Clip"
]
}
}
(with TEAMID
and bundleid
being the team and bundle identifiers of the app)
The App Clip is displayed correctly when loading the website and when scanning a QR code or App Clip code, but doesn't appear in the Maps app or in Siri suggestions. We have set up the App Clip Advanced Experiences on the App Store Connect page of the app, and each URL has been linked to a physical shop. All URLs are in the "Received" state, so they should appear correctly on Maps. Unfortunately, I don't see any "Order" button in Apple Maps at any location card. We tried with both iOS 17 and 16. According to feedbacks from people in the shops, they don't see the app suggested in the Siri Suggestions. I have just submitted a Custom Action Link on Apple Business Connect for one of the shops, but without success: the App Clip doesn't appear. Any idea why is this happening?