Cannot sign in to TestFlight App on macOS

Question

binaryalchemy OP

Created Nov ’23

Replies 4

Boosts 1

Views 1.4k

Participants 5

Since updating to 14.2 beta 2 I see the following error when trying to sign in to the TestFlight App on macOS.

"Password reuse not available for account"

It seems like it possibly affecting the AppStore too, from the device logs I see:

Error Domain=AMSErrorDomain Code=2 \"Password reuse not available for account\" UserInfo={NSLocalizedDescription=Password reuse not available for account, NSLocalizedFailureReason=The account state does not support password reuse.}"

I've tried signing out of the App Store to fix it but now I can't sign into either the store of TestFlight. I've also tried, multiple restarts and safe mode.

Things seem fine on other platforms.

Is this a known issue? Are others seeing it? Any ideas for how to reset things or what the error might be referring to?

Boost

Answer 1

trevr2 OP

Dec ’23

Yeah I'm seeing the same thing on an iPad pro on 17.2 and Xcode 15.0.1 when logging into TestFlight, no idea what's causing it, it just won't let me use TestFlight.

I think this is a problem at Apples end with the account, I tried a different TestFlight account on the same device and it worked ok

0

Answer 2

NinaN OP

Feb ’24

Hi, have you found a solution for this problem? I have the same issue on my company iPhone...

0

Answer 3

spatialgen OP

Sep ’24

I'm having this issue inside of visionOS on simulator and real device. It only shows up for some people. Exact same setup and code will run fine for other users.

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Answer 4

_ptorab_ OP

3w

[I realized my problem is with StoreKit / iOS testing but error is the same; will put this into an iOS-specific post too].

I'm getting this (I think) the same error starting today (on iOS 18.1 beta 5/6/7 at least) while trying StoreKit sandbox testing. Outside code/app, I can't even login to the test account in settings->AppStore->Sandbox Account (goes through email/phone confirmation and then silently fails).

Tried a different password for a new sandbox test account with no success...Anyone else experiencing this?

Status page (https://developer.apple.com/system-status/) shows some related outage from two days ago, but no current problem.

Error: Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=530 "(null)" UserInfo={NSUnderlyingError=0x3009ca040 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed The authentication failed." UserInfo={NSMultipleUnderlyingErrorsKey=( "Error Domain=AMSErrorDomain Code=2 "Password reuse not available for account The account state does not support password reuse." UserInfo={NSDebugDescription=Password reuse not available for account The account state does not support password reuse., AMSDescription=Password reuse not available for account, AMSFailureReason=The account state does not support password reuse.}", "Error Domain=AMSErrorDomain Code=306 "Reached max retry count Task reached max retry count (3 / 3);" UserInfo={AMSDescription=Reached max retry count, AMSURL=..., NSDebugDescription=Reached max retry count Task reached max retry count (3 / 3);, AMSFailureReason=Task reached max retry count (3 / 3);, AMSStatusCode=200}" ), AMSDescription=Authentication Failed, NSDebugDescription=Authentication Failed The authentication failed., AMSFailureReason=The authentication failed.}}, storefront-country-code=USA, client-environment-type=Sandbox}

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