iOS App is crashing

Question

Prashant_singh76 OP

Created Sep ’24

Replies 1

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Participants 2

My iOS app crashes, when kept idle in the background for sometime. Below is the detailed crash report.

Incident Identifier: 90DF0404-7A1D-4AF3-8892-19AB744DF0FD Distributor ID: com.apple.AppStore Hardware Model: iPhone13,3 Process: Runner [35073] Path: /private/var/containers/Bundle/Application/894B2440-D20C-4C01-B278-A0DC4B199530/Runner.app/Runner Identifier: com.era.tk Version: 5.0.2 (5) AppStoreTools: 15F31e AppVariant: 1:iPhone13,3:15 Code Type: ARM-64 (Native) Role: Foreground Parent Process: launchd [1] Coalition: com.era.tk [793]

Date/Time: 2024-09-25 13:17:31.3101 +0100 Launch Time: 2024-09-25 12:29:23.1866 +0100 OS Version: iPhone OS 17.6.1 (21G93) Release Type: User Baseband Version: 4.70.01 Report Version: 104

Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x0000000100c75e48 Termination Reason: SIGNAL 5 Trace/BPT trap: 5 Terminating Process: exc handler [35073]

Triggered by Thread: 0

Thread 0 Crashed: 0 Runner 0x0000000100c75e48 0x100c2c000 + 302664 1 Runner 0x0000000100c75e80 0x100c2c000 + 302720 2 UIKitCore 0x00000001a7e937e8 -[UIViewController _setViewAppearState:isAnimating:] + 1224 (UIViewController.m:6441) 3 UIKitCore 0x00000001a80520b0 -[UIViewController __viewWillDisappear:] + 108 (UIViewController.m:6705) 4 UIKitCore 0x00000001a8602cec -[UINavigationController _startCustomTransition:] + 1476 (UINavigationController.m:2260) 5 UIKitCore 0x00000001a7e97400 -[UINavigationController _startDeferredTransitionIfNeeded:] + 496 (UINavigationController.m:8062) 6 UIKitCore 0x00000001a7efc248 -[UINavigationController __viewWillLayoutSubviews] + 96 (UINavigationController.m:8369) 7 UIKitCore 0x00000001a81be688 -[UILayoutContainerView layoutSubviews] + 172 (UILayoutContainerView.m:89) 8 UIKitCore 0x00000001a7da7918 -[UIView(CALayerDelegate) layoutSublayersOfLayer:] + 1528 (UIView.m:20054) 9 QuartzCore 0x00000001a720626c CA::Layer::layout_if_needed(CA::Transaction*) + 504 (CALayer.mm:10816) 10 QuartzCore 0x00000001a7205df0 CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 148 (CALayer.mm:2598) 11 QuartzCore 0x00000001a7260fd8 CA::Context::commit_transaction(CA::Transaction*, double, double*) + 464 (CAContextInternal.mm:2760) 12 QuartzCore 0x00000001a71d5ee0 CA::Transaction::commit() + 648 (CATransactionInternal.mm:432) 13 QuartzCore 0x00000001a721fc34 CA::Transaction::flush_as_runloop_observer(bool) + 88 (CATransactionInternal.mm:942) 14 UIKitCore 0x00000001a7e50ee8 _UIApplicationFlushCATransaction + 52 (UIApplication.m:3181) 15 UIKitCore 0x00000001a7e4e660 _UIUpdateSequenceRun + 84 (_UIUpdateSequence.mm:119) 16 UIKitCore 0x00000001a7e4e2a4 schedulerStepScheduledMainSection + 172 (_UIUpdateScheduler.m:1058) 17 UIKitCore 0x00000001a7e4f148 runloopSourceCallback + 92 (_UIUpdateScheduler.m:1221) 18 CoreFoundation 0x00000001a5b6b834 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 28 (CFRunLoop.c:1957) 19 CoreFoundation 0x00000001a5b6b7c8 __CFRunLoopDoSource0 + 176 (CFRunLoop.c:2001) 20 CoreFoundation 0x00000001a5b69298 __CFRunLoopDoSources0 + 244 (CFRunLoop.c:2038) 21 CoreFoundation 0x00000001a5b68484 __CFRunLoopRun + 828 (CFRunLoop.c:2955) 22 CoreFoundation 0x00000001a5b67cd8 CFRunLoopRunSpecific + 608 (CFRunLoop.c:3420) 23 GraphicsServices 0x00000001ea5b51a8 GSEventRunModal + 164 (GSEvent.c:2196) 24 UIKitCore 0x00000001a81a1ae8 -[UIApplication _run] + 888 (UIApplication.m:3713) 25 UIKitCore 0x00000001a8255d98 UIApplicationMain + 340 (UIApplication.m:5303) 26 Runner 0x0000000100c4e660 0x100c2c000 + 140896 27 dyld 0x00000001c933f154 start + 2356 (dyldMain.cpp:1298)

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Answer 1

DTS Engineer OP

Apple

Sep ’24

Thank you so much for bringing this issue to our attention. Could you please provide the following information to help us resolve the crashing problem?

Steps to Reproduce the Crash: The more detailed steps you can offer, the better. Let us know exactly what you do before the app crashes, including the specific actions you take and any relevant menus or buttons.
Screenshots and Duration: Taking screenshots of each step in the process and inserting them into your message would be fantastic. Also, please note how long after putting the app in the background it crashes.
App Information: Could you please provide us with the following:
- iOS version
- App ID
- Link to the app store listing
Crash report (as an attachment): Crash reports are usually privacy-sensitive, so if possible, could you please send it as an attachment? Providing the crash report attached will greatly aid us in debugging and diagnosing the issue. Trying to read a lengthy pasted crash log is indeed challenging and our tools can symbolize it more accurately from an attachment.
Any other relevant information: Even if it seems small, it could be crucial! For example, any recent changes made to your device, or if you are using any specific third-party apps.

To investigate and resolve the crash yourself please follow these steps:

Collect a crash report created by the operating system. See Acquiring Crash Reports and Diagnostic Logs. If your app crashed during review, please ask App Review for the crash report.
Fully symbolicate the crash report. See Adding Identifiable Symbol Names to a Crash Report.
Match the crash report to a common pattern. Based on the pattern, take specific actions to further investigate the crash. See Identifying the Cause of Common Crashes.

For additional help investigating why your app crashed, please refer to the following resources:

Analyzing a Crash Report
Diagnosing Issues Using Crash Reports and Device Logs
Understanding Crashes and Crash Logs

Your help in providing these details will be greatly appreciated. We'll do our best to resolve this issue as soon as possible.

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