CallKit: Blocked Calls Appearing as Unanswered in iOS 18

App & System Services Core OS
Papaductions OP
Created 2w
Replies 4
Boosts 1
Views 310
Participants 3

Hello Apple Developer Community,

I'm developing a call-blocking app for iOS and have encountered an issue with iOS 18. Despite calls being successfully blocked by our app's Call Directory extension, they are still appearing as unanswered calls in the native Phone app.

Details:

  • iOS version: 18
  • App uses CallKit and Call Directory extension
  • Calls are blocked successfully (not ringing on device)
  • Blocked calls show up as "Unanswered" in Phone app's recent calls list

Expected behavior: Blocked calls should not appear in the Phone app's recent calls list.

Actual behavior: Blocked calls appear as "Unanswered" in the recent calls list.

Replies  4
Boosts  1
Views  310
Participants  3
DTS Engineer OP
Apple
2w

Expected behavior: Blocked calls should not appear in the Phone app's recent calls list.

Actual behavior: Blocked calls appear as "Unanswered" in the recent calls list.

I think this was the intended behavior, so your best option is to file an enhancement request asking for the behavior to change.

__
Kevin Elliott
DTS Engineer, CoreOS/Hardware

0
Papaductions OP
1w

We've filed a report and hope for this behavior to change as it looks more than a bug rather than a normal behavior.

Many of our users are confused by this behavior, expecting blocked calls to disappear entirely.

Showing blocked calls as unanswered seems to go against the user's intent when blocking a number.

0
DTS Engineer OP
Apple
1w

We've filed a report and hope for this behavior to change as it looks more than a bug rather than a normal behavior.

What's the feedback number?

__
Kevin Elliott
DTS Engineer, CoreOS/Hardware

1
Papaductions OP
1w

Thank you for following up. The feedback number is: FB15163490

I appreciate your attention to this matter.

0
CallKit: Blocked Calls Appearing as Unanswered in iOS 18
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