Deleted iCloud Records

I was on vacation last week and when I returned, I discovered that a sizable number of records in my iCloud database had been deleted! I am at a complete loss on this could have occurred. I have several questions:

  1. Is there anyway to contact Apple iCloud support teams?
  2. Does iCould have backups of data?
Answered by KayNon in 802500022

I have an issue where querying them returns "No records found". I still can query for their record name and it works. Any chance you have the same issue?

What do you mean by "records" and "iCloud database"? Do you mean files in your iCloud Drive?

I mean records in a database that I created in a CloudKit database.

Accepted Answer

I have an issue where querying them returns "No records found". I still can query for their record name and it works. Any chance you have the same issue?

YES!!!! It seems that I can retrieve them by record name (.recordID.recordName). Do you know what is causing this? And/or how to fixit? THANKS for that insight!

I should clarify my previous post: I can "Fetch Records" by record name (.recordID.recordName) using the CloudKit Dashboard. However, when I use "Query Records", no records are found.

The solution to this problem, is to drop and rebuild all the "Queryable" indices. Thanks VERY much to KayNon. He/She had the answer!

Deleted iCloud Records
 
 
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