Errors when playing videos in webview on iOS older than 17.4

Question

Created Sep ’24

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Hello there, We are having a problem when trying to repdorucir videos with videojs in a webview on devices with iOS older than 17.4. When playing them you see that the player restarts several times until crashing the webview. This are the xcode logs when this happens:

Error acquiring assertion: <Error Domain=RBSServiceErrorDomain Code=1 "(originator doesn't have entitlement com.apple.runningboard.assertions.webkit AND originator doesn't have entitlement com.apple.multitasking.systemappassertions)" UserInfo={NSLocalizedFailureReason=(originator doesn't have entitlement com.apple.runningboard.assertions.webkit AND originator doesn't have entitlement com.apple.multitasking.systemappassertions)}>
0x114029980 - ProcessAssertion::acquireSync Failed to acquire RBS assertion 'WebKit Media Playback' for process with PID=64167, error: Error Domain=RBSServiceErrorDomain Code=1 "(originator doesn't have entitlement com.apple.runningboard.assertions.webkit AND originator doesn't have entitlement com.apple.multitasking.systemappassertions)" UserInfo={NSLocalizedFailureReason=(originator doesn't have entitlement com.apple.runningboard.assertions.webkit AND originator doesn't have entitlement com.apple.multitasking.systemappassertions)}
0x1140180c0 - [PID=64164] WebProcessProxy::didClose: (web process 0 crash)
0x1140180c0 - [PID=64164] WebProcessProxy::processDidTerminateOrFailedToLaunch: reason=Crash

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Answer 1

Engineer OP

Apple

4w

Our engineering teams need to investigate this issue, as resolution may involve changes to Apple's software. I'd greatly appreciate it if you could open a bug report, include sample project and sysdiagnose, and post the FB number here once you do. Bug Reporting: How and Why? has tips on creating your bug report.

Rico

WWDR - DTS - Software Engineer

0