App crashes on Real Device - Ok on Xcode and simulator

Question

isidrix OP

Created Aug ’24

Replies 1

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Hi there

I recently uploaded a new version of my iPad App on Apple Store. It runs normal on Xcode and any simulator, it builds the Archive, it uploads to Apple Store, all normal. Nut users have reported that once they downloaded the new version, it crashes upon start up. At the moment I don't have a real device with me to test it out and check the crash logs.

Some facts: (Maybe relevant) I only recently upgraded to OS Sonoma and Xcode 15 I (tried to) remove(d) everything, any reference concerning Firebase, because I was testing it out and gave up using it. So I don't know if this is relevant and if I removed everything I needed.

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Answer 1

mungbeans OP

Aug ’24

Releasing an app without running it on hardware is an invitation for trouble. Have you at least even tried running it in the simulator in release mode rather than debug mode? You don't need a phone to get crash reports, you can get the ones the users have experienced via Xcode Organizer.

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